3CX’s popular free business soft phone does Unified Communications and becomes ‘Zero Admin’
Thursday, December 9, 2010
Friday, November 19, 2010
Thursday, November 11, 2010
3CX Phone System solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various VoIP providers and is far less expensive than a traditional PBX.After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”
The full case study can be found here.
Tuesday, October 19, 2010
Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.
Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the free version of 3CX Phone System, Al found 3CX to be the perfect match.A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the free 3CXPhone (soft phone) and/or 3CX Assistant.
“..The installation of the 3CX communication system has transformed me to a
hero. Thanks 3CX!" says Al Barker.
The full case study can be found here.
Thursday, September 9, 2010
3CX, which makes the VoIP PBX 3CX Phone System and the Windows 3CX softphone, today added a free VoIP phone for the Android OS to its growing list of products.
The phone can be downloaded for free by both consummers and enterprises.
Therefore Android smartphone users on a variety of phones (including the Google Nexus, the HTC Desire and the Sony Ericsson Xperia) can make free phone calls via 3G and wireless.
The 3CX free VoIP phone for Android mobile works with standards based SIP servers including 3CX and other Phone Systems.
It is not locked down to a particular PBX or provider.
This gives users the flexibility to pick and choose their favorite VoIP PBX. They can also switch at any time or use different VoIP providers simultaneously.
The CEO of 3CX, Nick Galea, said: “Smartphones will soon be the defacto mobile communication option. With a docking station they can even act as a desk phone in time.
"A VoIP PBX must embrace this technology and deliver seamless integration to provide true mobility to its users.”
“Smartphone support is a key component of our strategy and the 3CXPhone for Android delivers on this vision”.
Mr Galea added: “We chose Android as our first platform because it is gaining market share and evolving at a rapid pace. Right now in the smartphone market Android has an advantage as it is standards-based, open and vendor independent. Furthermore Android mobiles are available at competitive prices.”
3CXPhone for Android is based on SiPagent. 3CX acquired this popular SIP phone for Android in June 2010. SiPagent users are able to upgrade free of charge to the 3CXPhone.
Sunday, August 8, 2010
3CX, the award winning Phone System for Windows has completed successful tests with Yealink IP video and voice Phones.
The 3CX CEO, Nick Galea, said: “We are pleased to announce the interoperability between 3CX and Yealink. Yealink IP phones are easy-to-configure and very cost-effective which makes them an excellent addition to the phone range supported by 3CX. Therefore customers and partners can be assured that Yealink phones are fully tested and supported with 3CX.”
Stone Lu, the VP of Yealink was also very pleased with the interoperability of their award-winning products and 3CX; in particular the combination of the 3CX IP PBX and the Enterprise HD IP Phone to create a value-for-money innovative solution for SMBs.
3CX Phone System for Windows is based on the SIP standard and supports most popular VoIP Gateways, SIP phones, VoIP service providers and PSTN phone lines. It offers a scalable and easy-to-install alternative to proprietary PABX telephony solutions.
Thursday, August 5, 2010
3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.
“3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX’s appeal to larger companies”
“3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically.”
V9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.
To read more on this article, please click here.
Tuesday, July 27, 2010
3CX, which offers a software based PBX for Windows, has released version 9 of its Phone System.
The Phone system V9 gives a free SIP phone for Android, video support and enterprise capabilities.
This upgrade allows clients to monitor their remote PBX installations via the 3CX Assistant. It also offers automatic remote installation and configuration of the 3CX Assistant and the 3CXPhone for a full Unified Communications solution.
The CEO of 3CX, Nick Galea, said: “The 3CX Phone System 9 is a complete Unified Communications solution. We have added support for smartphones as clients and standards-based video. Furthermore there are key enterprise features which widen 3CX’s appeal to larger companies”
He added: “3CX now has over 20,000 server installations worldwide. With v9 available this number will grow dramatically.”
The V9 Video support allows a single click set-up of video calls with other 3CXPhone users. Video calls are also possible to standards-based video phones including those made by Yealink, Xlite and Grandstream.
In terms of Android smartphone support, with 3CX v9 Android users can receive or make calls from anywhere using their extension. They just download the 3CXPhone for Android softphone and configure it to their 3CX Phone System account.
Other features are the provisioning of the 3CXphone and 3CX Assistant which makes deploying and administering installations much easier.
Phone System users can install the client apps by clicking on an HTTP link which will automatically install and configure them. Updates are automatically sent to the clients.
There is also Multi Site – Capability Monitor presence with queues on remote PBXs. This supports standards-based SIP phones, with no proprietary phones required.
The 3CX Assistant now lets you create conference calls to internal and external users easily and offers improved presence and call forwarding.
For more information on the many features available visit 3CX.
Thursday, July 1, 2010
3CX, the company which created a phone system for Windows to replace your proprietary Phone Branch Exchange (PBX), has now launched a free Android Session Initiation Protocol (SIP) phone.
3CX has created the Android SIP phone in recognition of the increasing importance of the smartphone in conjunction with a modern VoIP PBX.
The popularity of the 3CX softphone means that a beta version has been brought out for the Android Platform, immediately available for the Android 1.5, 1.6, 2.1 and 2.2
It can be accessed on many smartphones including Motorola, Samsung and Sony Ericsson as well as Google HTC (including HTC Desire and HTC Elite).
The 3CXPhone for Android SIP Phone is available via the Android market place. You just open up the market place and search for 3CXPhone to install it. The 3CX VoIP Phone for Android is free of charge. Not only does it work with the 3CX Phone System, but also numerous other VoIP services.
Monday, June 7, 2010
Some of the lustre may have been taken off of the occasion when a prototype 4G iPhone was found in a bar room toilet two months ago, but Apple is now wilfully releasing their new 4G smartphone.
The iPhone 4G is expected to take VoIP calling to another level bringing faster service and better call quality among other benefits.
The launch takes place at World Wide Developer Conference in San Francisco with none other than Apple CEO Steve Jobs himself doing the unveiling.
There are rumours that he will also officially present the updated Safari 5.0 web browser and the iPhone 4.0 OS. This new operating system will make many things easier on the iPhone, not least multi-tasking.
When the prototype 4G iPhone ended up in the hands of website Gizmodo, tech geeks marvelled at the new technology which included High Definition video and dual cameras as well as a new sleek design.
It is thought that the 4G iPhone will be available in the US via the Verizon Wireless network.
Wednesday, June 2, 2010
As more and more mobile phones have access to VoIP what we users need are more SIP apps.
One such is the Acrobits softphone app for the Apple iPhone, which is now allowing you to use 3G or WiFi networks for making VoIP calls.
The Acrobits app has some pretty sophisticated features such as the G.729A codec which gives better 3G.sound quality and ‘push notification’ which notifies you to turn on the app even if you weren’t running it when you received the call. The latter feature requires a Wi-Fi or cellular data internet connection and iPhone OS 3.0 (at a minimum). It works on other Apple products like the iPod Touch and the iPad.
Among many other features on the Acrobits app there is also integration with your iPhone contact book search function.
The app is incredibly flexible as you can easily import accounts from any of the main newtwork providers and it also offers multiple SIP account capability.
The Acrobits softphone app is available as a downloadable app with 3G capability and can be purchased through iTunes for $7.99.
So far it has had a good customer response with the ease of use being praised.
Saturday, May 29, 2010
Increasingly there are more and more VoIP smartphones on the market but the most popular models are probably the iPhone and the Android.
Firstly, these phones use different network providers, and it may be that the reliability of the network provider becomes the most important component.
Basically in the United States iPhones run on AT&T, and the coverage can be a little patchy. Yes you get a faster service in some places than on the Android, but what good is that if the connection is dodgy? Many users are jumping ship from the iPhone to the Android simply because they feel they get a better service from Verizon than AT&T.
Furthermore the versatility of the Android makes it more accessible to many phone operators. Google has also churned out so many apps that there is a wide choice of features. Apple meanwhile is discouraging the production of third party apps for the iPhone. They have also refused to support flash, unlike Google in the new Android OS.
However the competition is always hot, and there are rumours that Apple may ditch AT&T in favour of the Verizon network.
Keep an eye on this blog for all the latest news, and let us know you think about which VoIP phone is better?
Wednesday, May 26, 2010
British Telecom is to launch Onevoice Ribbit in Beta with such benefits as voicemail speech-to-text transcription and intelligent call routing. The Onevoice Ribbit also gives you one telephone number for all incoming and outgoing calls.
Vice President of BT Global Services Neil Sutton said: "Ribbit will enable Onevoice customers to be part of a growing trend towards unified communications.”
The product will help customers with Onevoice Virtual Public Network (VPN) systems to get even more from their IP telephony.
For instance when using a cloud-based Ribbit softphone abroad you could tap into another wi-fi network so that you were not liable to pay roaming charges. With the Onevoice service you only pay for the cost of the VPN, with no extra call charges. Business users can also transfer most of their voice traffic onto the VPN to get full use out of the Onevoice service.
BT bought Ribbit in 2008 for over $100 million. The company creates technology which allows automated transcription of voicemails into text or email form, as well as mobile phones and other telephony products.
In the future the Onevoice Ribbit may be available on devices like the iPad.
Saturday, May 22, 2010
Because of this trend it warned mobile providers not to resist making VoIP available to its customers.
Market analyst Saverio Romeo said: "70% of the top European mobile providers restrict access to VoIP. These operators are continuing to discourage subscribers from using VoIP despite the fact that there is a high user demand for such a cost effective service."
Romeo added that this didn't make sense as many mobile platforms supported Session Initiation Protocol for third party apps. Meanwhile phone companies could provide benefits such as High Definition voice which VoIP companies like Skype might not be able to.
This demand will be fuelled by the increased availability of broadband, smartphones and flexible pricing as well as the success of iPhone apps which are convincing other smartphone makers to create phone apps.
In 2008 Europe, Asia, North America, and Latin America were responsible for $605.8 million of mobile VoIP revenue. By 2015 that revenue will reach a staggering $29.57 billion.
Tuesday, May 18, 2010
Google is seeking to improve its VoIP and videoconferencing capabilities by purchasing Global IP Solutions (GIPS).
Google has offered to pay $68.2 million for the Norwegian company.
Rian Liebenberg, an engineering director at Google, said in a statement: "The worldwide web is quickly evolving as a development platform. Audio communication over the Internet and real time video are becoming important new user tools."
"Because GIPS provides high quality audio communication and real time video over an IP network, Google is looking forward to a innovative collaboration."
The GIPS board is advising its shareholders to accept the offer from Google. The company said in a statement that large shareholders, including Kistefos Venture Capital II DA, have irrevocably committed to accepting the offer with respect to approximately 50% of the outstanding shares and votes of GIPS.
The announcement comes just a day before Google begins its I/O conference. Aside from its internet advertising the company is looking to branch out into other revenue streams. Google has already developed VoIP technology in the form of Google Voice and Gizmo5.
Tuesday, May 11, 2010
The VoIP industry analyst Ovum has said that unless Mobile operators embrace VoIP, they will be overrun by low cost calling alternatives.
The warning comes only a few days after internet calling company Skype announced a reduction of its calling charges.
According to the Ovum report, preventing mobiles from getting VoIP capability could backfire.
The principal analyst at Ovum, Steven Hartley, said: "Blocking VoIP is like stopping the tide. While most mobile operators are hindering the use of VoIP, they would do better to try and work with it.
"Right now all they are offering are special VoIP tariffs to avoid regulator attention, but these are not viable for end-users.
"Unfortunately without outside pressure, operators would not even be concerning themselves with VoIP.”
Mr Hartley added that it is only a matter of time before VoIP is widely adopted in such a competitive environment.
One company which sees a future in VoIP is Verizon which plans to offer Skype to mobile customers.
Sunday, May 2, 2010
Smartphones which run Google's Android OS will now have Flash Player 10.1, thanks to a beta released by Adobe.
This will allow them to stream web videos and bring up flash websites. Adobe has in the past tried to get lesser versions of the Flash Player onto smartphones, but this is the first time that the full version will be employed.
The Chief Technology Officer at Adobe, Kevin Lynch, said: “A public beta will be demoed at the Google I/O conference of May 19th and 20th. That will be followed by a full version in June. Google also plans this technology for Android OS 2.2.”
Lynch added that Adobe is also working on flash players for other smartphones including Symbian, Windows Phone 7, BlackBerry and webOS. However Apple does not want Adobe to create flash capability for its iPhone.
Saturday, May 1, 2010
The Fusion Garage product is a computer tablet. It has a large screen with a 16.9 ratio but unlike the iPad, uses a Linux-based operating system.
Chandrasekar Rathakrishnan, the Fusion Garage CEO, said:" Although our main product is the browser OS, we have decided to launch the OS with a tablet device".
There will be two versions of the JooJoo, one which uses Wi-Fi connectivity only, with a 3G-capable version launching later this year. The JooJoo will cost £319 plus shipping and tax.
Wednesday, April 28, 2010
3CX announced today that Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications magazine Product of the Year Award.
Nick Galea, CEO, 3CX says “3CX excels at building an easy to use and easy to manage unified communications platform for any size business. We are delighted that the 3CX Phone System for Windows has been recognized for the unique unified communications capabilities and was awarded for the 2009 Product of the year Award for two consecutive years."
3CX Phone System for Windows is a revolutionary IP PBX that delivers unified communications technology by merging voice and data networks, allowing businesses to simplify real time delivery of information and ensure ease of use.
With 3CX IP PBX, collaboration between co-workers is made easier and cooperation with business partners and clients becomes more direct; even when the parties are not located in the same place.
To read more on this press release, please click here.
Tuesday, April 27, 2010
Sales of the iPhone and iPad could come under threat due to claims for patent infringement.
The US International Trade Commission (ITC) is currently investigating Apple.
Elan Microelectronics, a Taiwanese touchscreen maker, reported Apple to the ITC claiming the company used patented multi-touch technology (which detects when more than one finger is on the keypad) to build iPads and iPhones.
There have already been billions of dollars worth of sales of iPads and iPhones, both of which are touchscreen mobile devices.
In 2008 Elan won a similar case against touchpad technology company Synaptics, and now they are accusing Apple of "knowingly and deliberately" infringing the patent.
If the accusations are proved the ITC has the power to ban the import and sale of iPhones and iPads and order a cease and desist for any previously imported products.
It is thought that Elan maybe seeking a licensing agreement with Apple for the multi-touch technology.
Roberta Cozza, an analyst at research firm Gartner said: "Touchscreens are becoming more and more popular and are used on both expensive and mid-range phones.
"As phone capabilities increase, buyers are becoming more aware of the benefits of touch interfaces, and sellers are responding."
Over the next three years Gartner expects touchscreens to make up 58% of all mobile device sales worldwide and over 80% in Western Europe and North America.
Thursday, April 22, 2010
Gray Powell admitted dropping the phone in a bar near Apple headquarters in Cupertino, Redwood. The device gives us an insight into the latest new technology.
Not only does the i-Phone have a new sleek design, but new features too including a flash camera, and a video camera which is front facing. There is a larger battery and a smaller but higher resolution screen. It also has new mute and volume buttons while the straight metal back replaces the previous curvy design. It is thought to be the latest in i-Phone technology.
Industry experts and bloggers were certain that the phone was the real deal, despite it being disguised in a 3GS case, with one John Gruber saying that he verified the phone with Apple, after it was purchased by Gizmodo .
He stated: "After calling around I believe this is an Apple prototype - one which they are very interested in getting back."
All this has been confirmed now that Apple has ordered Gizmodo to return the i-Phone.
Bruce Sewell, senior vice president and general counsel at Apple, said in a letter: "It has come to our attention that Gizmodo is currently in possession of a device that belongs to Apple. This constitutes a formal request that you return the device to Apple."
Otherwise Apple has refused to comment on the story.
Tuesday, April 20, 2010
But one of the latest apps is a ground breaking advance which could change the way we communicate with autistic children.
Wednesday, March 24, 2010
London March 24 - Lotus Racing and 3CX announce that, 3CX has been appointed as technical
supplier and that Lotus Racing has installed 3CX Phone System in its technical centre and mobile race track operations. Thepopular VoIP PBX system will be used for each F1 race around the globe – providing the vital comms link between Norfolk HQ and the track team.
Nick Galea, CEO of 3CX felt privileged to be selected by Lotus Racing. “It's a team with a long heritage of success and technical innovation in a sport which depends so much on technology and reliability. We’ve built reliability into the core of 3CX and to receive acknowledgment from Lotus Racing is a great accolade for the 3CX Team.”
Although there are many benefits to implementing 3CX Phone System, the top paybacks for Lotus were seen as follows:
- Mobility: 3CX Voip technology enables staff to work remotely around the globe. Remote extensionstrackside enables the racing crew to talk to each other irrespective of their location. The MyPhone portal makes it easy foreach employee to configure rules on how calls were to be treated and routed.
- Manageability: Extensions and phone lines can be added on-the-go with a few clicks and the phone system can be backed up like any other windows application.
- Savings: A large proportion of Lotus’ phone traffic is now sent over inter-company VoIP
circuits thereby considerably reducing high mobile phone costs and prohibitive roaming charges.
- Unified Messaging: Employees have easy desktop call control and can contact colleagues and transfer calls with a click of a button. Voice mail and faxes are delivered to the users email inbox.
To read more on this press release, please click here.
Friday, February 19, 2010
Spitfire presented 3CX to its partner channel in a joint seminar for Spitfire Partners at the end of January 2010, to promote the benefits of the 3CX IP phone system using Spitfire SIP trunks. In addition to this 3CX is holding two fully subscribed training days exclusively for Spitfire Partners at their training center in Kingston-upon-Thames.
The 3CX phone system is a Windows based IP PBX that replaces a proprietary hardware PBX. 3CX’s IP phone system has been developed specifically for Microsoft Windows and is based on the SIP standard.
Spitfire’s Partner Service provides a wide range of telecoms support for IT support companies and VARs looking to move into voice. This includes overviews on an introduction to telecoms, third level support and access to Spitfire’s Wholesale Line Rental and SIP products.
Nick Goodenough, Spitfire’s Partner Service Manager says, “Our aim is to help IT companies that wish to move into voice take the initial steps. IT resellers have great relationships with their clients and are on site on a regular basis. They should consider providing voice as delivering and supporting another application on the LAN. Spitfire’s role is to provide our IT Partners with the service wrap and products to give them the confidence to provide voice services with our support. Spitfire offers over 20 years experience in the voice market and is now a leader in SIP Trunks, VoIP and business Internet connectivity, so we offer the complete package to support IT companies moving into voice”.
To read more about this post, click here.
Wednesday, February 17, 2010
London and Theale, Berkshire, 16th February 2010: Electronic Frontier Ltd (EFL) has been appointed UK distributor by 3CX, the award-winning IP PBX software manufacturer. EFL will promote the complete range of 3CX products and offer full support and training for UK based dealers and resellers. At a strategic level, the agreement will allow EFL to offer 3CX as a bundle with a range of approved products, including Patton VoIP gateways and IP Phones.
Conor McCann, EFL’s General Manager, commented on the agreement, “We are delighted to be working with 3CX who we see as a pioneering player in the software-based IP PBX market. It offers great synergy with our existing VoIP portfolio and will allow us to offer even greater value to channel partners seeking best of breed VoIP solutions.”Stephen Corrigan, 3CX’s UK Channel Manager said, “3CX is committed to growing it’s UK business, which saw a growth of over 250% in 2009, and needs strong distribution partners to help achieve this. Electronic Frontier has proven experience in the VoIP distribution market and offers a high level of support and a comprehensive range of value added services. We look forward to working with EFL to grow our UK market share.”
to read more on this article, please click here.
Wednesday, February 3, 2010
Certified interoperability between 3CX’s popular PBX for Windows and Beronet’s Berofix VoIP gateways guarantees customers’ piece of mind.
London, UK and Berlin, Germany – 1 February 2010 - 3CX - developer of the popular software PBX for Windows - 3CX Phone System, and Beronet - an industry leader in VoIP gateway equipment - announced today a strategic technology partnership that pairs 3CX’s software-based IP-PBX with Berofix VoIP gateways.
The partnership ensures that both companies will commit to do ongoing interoperability testing, ensuring that customers can buy best of breed VoIP software and hardware, yet still be assured of an end to end solution supported by both vendors.
The IP PBX and VOIP Gateway certified interoperability allows companies to immediately realize the cost-saving benefits of VoIP, whilst utilizing existing ISDN lines and thus enabling a gradual transition to VoIP. The Berofix VoIP Gateways are available as add in cards or as separate stand alone units. In both cases they fully support virtualized environments and do not require operating system drivers. The range starts with 4S0 (4BRI) and goes up to 4E1 connections. The cards can be upgraded allowing the customer full flexibility. A GSM and Analog interface module is in development. Selected 3CX and Beronet distributors will be offering special bundle pricing.
To read more on this story, click here.
Tuesday, January 12, 2010
3CX’s popular free business soft phone gets intuitive new interface
London 12 January, 2010 - 3CX today announced a new version of its popular free VoIP softphone for Windows, 3CXPhone 4.0. 3CXPhone 4.0 sports an all new interface that should be familiar to millions of users the world over. Similar in look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.
“3CXPhone is a great VoIP phone for businesses. It’s easy to deploy and manage for network administrators. Users will love it for its cool look and intuitive interface.” Said Nick Galea, 3CX CEO.
3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.
Remote extensions are easy with the 3CX Tunnel
3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘direct SIP’.
“The soft-phone is becoming a serious ‘IP phone option’ for businesses. They are easy to manage, save on electricity and administration. 3CXPhone is free of charge and is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.
3CXPhone 4 is international
3CXPhone 4 is available in several languages. Besides English, it is also available in German, Italian, Spanish, Chinese, Portuguese, Romanian, Russian and very soon in French.
To read the full story, click here