Organizations look to unified communications for efficiency and emergency preparedness:
"It's just another way of trying to get a message out to students. When something bad happens like the Virginia Tech [shooting], you have to try to get to students any way you can," said Steve Stempien, director of information services at Adrian College.
The technology also has more prosaic, albeit important, uses. Admissions counselors at the college intend to use the new Mobile Call Manager as a way to "stay in communication with prospective students," said Stempien.
This and other functionalities are part of a package that ShoreTel is introducing Nov. 12 as it tries to jump on the unified communications bandwagon.
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