Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.
Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the free version of 3CX Phone System, Al found 3CX to be the perfect match.A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the free 3CXPhone (soft phone) and/or 3CX Assistant.
“..The installation of the 3CX communication system has transformed me to a
hero. Thanks 3CX!" says Al Barker.
The full case study can be found here.