Thursday, December 20, 2007

Meet us at INTERNET TELEPHONY® Conference & EXPO East 2008 in Miami

3CX to Feature Latest Version of its Phone System for Windows at INTERNET TELEPHONY® Conference & EXPO East 2008 in Miami

Miami, Florida — 20 December 2007 — 3CX today announced it will have the latest version of its IP PBX for Windows, 3CX Phone System, on display at TMC’s INTERNET TELEPHONY® Conference & EXPO East 2008 (booth #327), from January 23 to 25, 2008 at the Miami Beach Convention Center in Miami, Florida (www.itexpo.com).

INTERNET TELEPHONY Conference & EXPO is the world’s largest and best-attended IP Communications trade show. Last year’s East coast event, held in South Florida in January, drew over 7,000 buyers and sellers of IP Communications products and services. The upcoming show in January will be the 17th INTERNET TELEPHONY Conference & EXPO, and TMC projects total attendance to exceed 7,500.

“3CX participation at INTERNET TELEPHONY® Conference & EXPO exemplifies why this show is widely recognized as the #1 venue where service providers, enterprises, government agencies, developers and resellers gather to learn about the benefits inherent in IP Communications products and services,” said Rich Tehrani, TMC President. “The evolution in this industry has been monumental and it still continues to grow. We are proud to have 3CX and 3CX Phone System for Windows as a key part of this year’s program.”

3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is entirely SIP-standard based, and therefore interoperates with most popular SIP phones, SIP VoIP Gateways and SIP VoIP providers. It frees businesses from the shackle of hardware-based proprietary phone systems and is very easy to manage by system administrators as it integrates well with Windows Network infrastructure.

3CX Phone System for Windows won a “Best of Show” Award at Technology Marketing Corporation (TMC®)’s INTERNET TELEPHONY Conference and EXPO West 2007, which took place in September 2007.

“We are excited to be participating as exhibitors at INTERNET TELEPHONY® Conference & EXPO as this is a great opportunity for us to promote our innovative product. We have just launched version 5 of 3CX Phone System for Windows with a set of features that help businesses give employees mobility, rids them of costly telephone tag and reduces administration and training time by IT staff. We look forward to meeting the key players in the industry who will attend the event and to promoting our product to them,” said Nick Galea, CEO 3CX.

Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market with its innovative 3CX Phone System for Windows, which has been developed specifically for the SMB market. For additional information on 3CX please visit www.3cx.com.

About TMC®

Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 1,600 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, VoIP Demo, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an Amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

Monday, December 10, 2007

3CX Proves That Soft Is Better Than Hard - When It Comes To Phone Systems

3CX’s software-based phone system frees businesses from proprietary hardware with an easy to install, manage and use SIP-based IP PBX

London, UK - 05/12/07 – 3CX has announced the release of version 5 of 3CX Phone System for Windows; the newest version of their award-winning software-based VOIP PBX for Windows which helps businesses give employees mobility, rids them of costly phone tag and reduces administration and training time by IT staff.

3CX Phone System allows businesses to completely break free from the shackle of hardware-based, proprietary phone systems. Built on the open SIP standard, 3CX Phone System interoperates with all popular SIP phones, VOIP Gateways and VOIP providers.

Nick Galea, CEO at 3CX said, “We are excited to deliver version 5 of 3CX Phone System at a time when the market is realizing that proprietary, hardware-based PBXs are becoming obsolete. 3CX IP PBX is a modern software based PBX that evolves the communication of businesses to the 21st century, by delivering mobility, productivity and cost-saving advantages”.

Key advantages of adopting 3CX Phone System:

  • Increases mobility – allows remote workers and tele-workers to be seamlessly integrated to the company’s phone system
  • Eliminates expensive telephone tag using the inbuilt Presence feature
  • Easier phone system administration via a web-based configuration
  • Vendor independent – significant cost savings by choosing VOIP provider and SIP equipment of choice

“The feedback we have received from clients following the successful deployment of our previous versions in thousands of sites is very positive, and I feel confident that with all the great new features that we have incorporated in this new version, our product will help SMBs get even more advantages out of the migration to a software based PBX in a cost-effective and innovative way”, added Nick Galea.

Key new features of 3CX Phone System v5:

  • Call recording – easily record calls for monitoring purposes
  • Phone provisioning – set-up new extensions automatically
  • Firewall friendly VOIP client with included mini VPN – ideal for remote users
  • Integrated fax server
  • G729 codec support
  • 3CX bridges for branch offices
  • SIP Trunking support

And many other features that make 3CX Phone System easy to install, configure, manage and use; allowing employees to increase mobility and productivity.

Four available editions: Small Business, Pro, Enterprise and Free
3CX Phone System for Windows is available in four editions, all supporting an unlimited number of extensions: The Small Business edition supports up to 8, the Pro edition up to 16 and the Enterprise edition up to 32 simultaneous calls. Pricing is very competitive: Small Business costs €375, the Pro runs at €795 and Enterprise costs €1150.

3CX Phone System Free edition
A Free edition, supporting an unlimited number of extensions, is also available. The main differences with the commercial editions are that it is not possible to buy a support package for the Free edition, it does not offer fax, call queuing, Exchange 2007 support, call pick up and call parking, MWI, presence (to check extension status of other users), remote configuration of extension options, G729 codec support, 3CX Bridges (to connect remote branch offices) and call recording. Not withstanding, the Free edition does more than most commercial PBXs do; it includes an auto attendant and Unified Messaging. The Free edition can be downloaded from http://www.3cx.com/phone-system/download-phone-system.html.

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in German (http://www.3cx.de), Swedish (http://www.3cx.se), Norwegian (http://www.3cx.no), Finnish (http://www.3cx.fi), Dutch (http://www.3cx.nl), Spanish (http://www.3cx.es), French (http://www.3cx.fr), Italian (http://www.3cx.it), Portuguese (http://www.3cx.com.br), Japanese (http://www.3cx.jp), Simplified Chinese (http://www.3cx.cn) and many other languages. 3CX keeps a comprehensive IP PBX, SIP and VOIP FAQ on its website covering all the most common questions on the topic.

Useful Links:
3CX website: http://www.3cx.com
3CX Case Studies & Testimonials - http://www.3cx.com/clients/index.html
3CX Phone System Free, Small Business, Pro and Enterprise editions comparison table - http://www.3cx.com/phone-system/edition-comparison.html
IP PBX, SIP & VOIP FAQ - http://www.3cx.com/PBX/SIP-faq.html
Nick Galea’s blog – http://www.nickonit.com

Tuesday, November 13, 2007

VOIP to Be Used for Emergency Notifications

Organizations look to unified communications for efficiency and emergency preparedness:

"It's just another way of trying to get a message out to students. When something bad happens like the Virginia Tech [shooting], you have to try to get to students any way you can," said Steve Stempien, director of information services at Adrian College.

The technology also has more prosaic, albeit important, uses. Admissions counselors at the college intend to use the new Mobile Call Manager as a way to "stay in communication with prospective students," said Stempien.


This and other functionalities are part of a package that ShoreTel is introducing Nov. 12 as it tries to jump on the unified communications bandwagon.

Read the article here.

Thursday, November 8, 2007

3CX and InPhonex deliver a complete and reliable VOIP Solution by strategically joining forces

The partnership offers businesses a fully tested, integrated and easy to use VOIP solution

Nicosia, Cyprus and Florida, USA – November 8, 2007 – 3CX, the international developer of telecommunications software, today announced they have teamed with InPhonex, a leading provider of high quality internet telephony services and infrastructure, for end-users and service providers worldwide. The companies together now supply a fully integrated and highly reliable end-to-end business grade solution using VOIP/ SIP technologies.

Businesses already using 3CX VOIP PBX for Windows can now benefit from InPhonex’s internet telephony services for voice calls as an integrated solution, confident that there are no inconsistencies between the products. "As IP Telephony gains momentum, it is essential for providers to be able to offer a VOIP solution that eliminates deployment challenges, such as reliability and interoperability," said Nick Galea, CEO at 3CX. “3CX’s partnership with InPhonex provides an excellent VOIP solution. Full interoperability testing has been executed, so customers can use our IP PBX with InPhonex internet telephony services knowing that the solution has been tested and that they have full support from both companies”.

"By working with 3CX, we are delivering a cost-effective solution to our customers that incorporates the best voice quality, seamless integration and interoperability into an existing IT environment”, said Todd Hirshorn, President, InPhonex, LLC. “The 3CX Phone System for Windows is a reliable product that is extremely easy to install and manage. The ease of technical configuration and features make the solution perfect for us and provide our business customers a fully integrated telephony solution, including SIP trunking, SIP server, VOIP phone, SIP Phone, VOIP gateway, SIP Proxy”.

The solution allows for a choice of calling plans to best fit each customer’s needs. Each plan includes free calls to other InPhonex subscribers worldwide, prepaid "out of plan" calling with low international rates, and unlimited calling to the destinations they call the most for one flat monthly fee. Every account includes over 20 free features such as voicemail, callerID, call waiting and International call forwarding. This is combined with an award-winning Windows based IP PBX with features that make it easy to install, configure and manage, increasing productivity andenabling businesses to reduce their telecommunication costs and boost their profit margins.

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in German (http://www.3cx.de/), Spanish (http://www.3cx.es), French (http://www.3cx.fr), Italian (http://www.3cx.it), Portuguese (http://www.3cx.com.br), Japanese (http://www.3cx.jp), Simplified Chinese (http://www.3cx.cn) and many other languages.

3CX maintains a very good VOIP and SiP faq in several language, such as in German VOIP and SIP, French, Spanish, Polish, and other languages.
You can also find here information on SIP trunking, VOIP Gateways and other PBX related information.

About InPhonex

Founded in 2003, InPhonex is a leading provider of proven, high quality Internet telephony services and infrastructure for business and consumer end-users and service providers worldwide. InPhonex offers solutions for virtual VoIP companies who want to become independent IP telephone service providers, through the VarPhonex Reseller Program, combing robust network infrastructure and leading edge services with the industry's most customizable private label package.

Headquartered in Miami, Florida USA, InPhonex is a privately held company with technical data centers in Florida and Virginia serving 150 countries. For more information, visit www.inphonex.com and the reseller program at www.varphonex.com.

Wednesday, October 31, 2007

Mobile and VoIP merge into one

In a move sure to please many, mobile phone company 3 has released a phone that allows you to make free calls.

The 3 Skypephone, which can operate as a normal 3G phone, lets users also make free Skype calls and send free instant messages to other Skype users anywhere around the world.

"People like using Skype and enjoying free calls on their PC, so why not let Skype free on the mobile and in a way that's really easy to use," 3 CEO, Nigel Dews, said.

"This is simply giving people what they want, and challenging the traditional phone company view that dictates customers get charged for everything they do, with access to VoIP (voice over IP) on the mobile being essentially off limits."

The phone will appeal to those with an addiction to text messaging, allowing more than 10,000 free chat messages and 4,000 minutes of call time between Skype users.

Read more about it here.


Speaking of VOIP, here you can find FAQs in Czech, a great SIP FAQ in Russian and in Italian.

Wednesday, October 17, 2007

3CX and Portland Europe Partner to Enter Benelux IP Telephony Market

Headache-free calling with 3CX IP Telephone System

Zoetermeer and Nicosia, 15 October 2007 – Telephone communication happens smoothly, more efficiently and less expensively with 3CX Telephone System for Windows. 3CX Phone System replaces traditional proprietary telephone systems and implements a software-based PBX that supports the open SIP standard, PSTN phones lines and popular VOIP providers. Furthermore, purchase and maintenance of the system is less costly than a proprietary or Linux-based telephone system.

Step-by-step installation dialogs ensure quick installation and easy maintenance. The 3CX Phone System elmininates telephone cabling because it uses the existing computer network.

3CX Telephone System main features:

  • Complete telephone system, including call transfer, inbound routing and call queues
  • Much less expensive then a proprietary or Linux-based PBX
  • Scalable to any number of extensions or lines – without the need for expensive system modules
  • Adds and Moves of extensions are much easier – no need for patching network points
  • Web-based configuration and status monitor
  • Receive voice mails by email (Unified Messaging)
  • Vendor independent – use popular SIP phones from different vendors

Kim van Brugge, director of Portland Europe said, “With the 3CX solution, we can offer our resellers access to the booming VOIP telephone system market. They can expand their portfolio for existing customers and gain new ones. In the business market, lower costs, flexibility and higher customer satisfaction via a computer-based telephone system are important sales arguments. We expect that 3CX will play an important role in our portfolio.”

Nick Galea, CEO of 3CX Ltd added, “Portland Europe is a prominent Value Added distributor in the Benelux. Their extensive dealer network, as well as, their ability to proactively sell and support our products in the Benelux market make them a perfect distribution partner for 3CX.”

3CX Phone System for Windows is available in three versions: Small Business, Pro and Enterprise. For more information, pricing and downloads, resellers can visit www.portland.nl.

About Portland Europe
Portland Europe is known for quality, easy to use and no-nonsense software. The company was founded in 1997 and was the first software distributor to distribute software electronically in the Benelux. The company has more then 1000 resellers in the Benelux who buy and sell software via the internet. Portland Europe regularly expands its portfolio with well-priced solutions to help companies manage their networks, PC’s and communications. Ease of installation and management are key! Besides 3CX, Portland Europe distributes in the Benelux Alt-N, CA, Centennial, Kaseya, Proofprint, WebSPy and Qbik.

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in Dutch (http://www.3cx.nl/) German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Italian (www.3cx.it), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Simplified Chinese (www.3cx.cn) and many other languages.

3CX maintains a VOIP and SIP FAQ in several languages, which includes information about SIP trunking, SIP proxy, VOIP Gateways SIP server and others. Some of the languages include: VOIP in Swedish, SIP FAQ in Portuguese, in Norwegian, and Danish.

Monday, October 15, 2007

Innovative 3CX IP PBX for Windows now available to Danish resellers via Inter-Data A/S

3CX VoIP PBX for Windows is easy to install, configure and manage

Silkeborg, DK – 3CX today announced that a distribution agreement between 3CX and Inter-Data A/S has been signed for the Danish market.

“This enables us to bring new and innovative products to the channel. 3CX offers our resellers an excellent opportunity to move into the VoIP market – a market with rich business opportunities, not only on the hardware, but especially on telefonní ústředna software and service offerings” said Rene Rasmussen, CEO Inter-Data A/S.

Chris Martin, Sales Director 3CX, added, “Inter-Data are well poised to provide Danish resellers with a complete end-to-end solution by adding 3CX Phone System to their current server product range and VOIP products, and backed up by the Inter-Data A/S Business Team.”

Just last month, 3CX Phone System for Windows received a “Best of Show” Award at Technology Marketing Corporation (TMC®)’s INTERNET TELEPHONY Conference and EXPO West 2007, in the United States.

Mr. Rasmussen confirmed, “Our ID Business team has tested several different soft VOIP PBX’s, and has without doubt found 3CX Phone System the easiest to work with on sip server, both in terms of initial installation, configuration and management – We are confident that our channel partners for ip telefon will benefit from the innovative 3CX IP PBX for Windows.”

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in Dutch (http://www.3cx.nl/) German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Italian (www.3cx.it), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Simplified Chinese (www.3cx.cn) and many other languages.

3CX maintains a full fledged VOIP and SIP FAQ including facts about SIP trunking, SIP servers, VOIP and SIP phones, VOIP Gateways, and it is present in several languages, such as VOIP in Finnish, a VOIP and SIP FAQ in Dutch, in Hungarian and in Romanian.


About Inter-Data A/S

Inter-Data A/S were founded in 1993, and are specialized in PC manufacturing and value-added distribution. Inter-Data A/S employ 60 highly motivated employees at both the head office in Silkeborg and branch office in Copenhagen. Inter-Data A/S Business department focusing on channel development on innovative products like 3CX, Supermicro, Thin Clients ect.

Inter-Data A/S is distributing a range of leading brands, like Supermicro, Samsung, Synology, Xerox, MSI, iGEL, Kingston, Microsoft, 3CX and many more.

Wednesday, October 3, 2007

Microsoft Offers Licenses For Fake Windows XP Copies

To qualify, users of illegitimate versions of Windows XP Pro must pledge to use only genuine Microsoft software going forward and agree to have their software infrastructure audited.



In the latest sign that Microsoft (NSDQ: MSFT) expects to support its Windows XP operating system for the foreseeable future, the company on Tuesday introduced a new licensing program designed to let users of fake or pirated copies of the business version of the OS upgrade to fully licensed copies.

Under the plan, called Get Genuine Windows Agreement, software resellers can offer to their business customers a volume licensing contract that will allow them to replace fake or "mislicensed" copies of Windows XP Professional with legitimate versions.

To qualify, users of illegitimate versions of Windows XP Pro must pledge to use only genuine Microsoft software going forward and agree to have their software infrastructure audited. Once they bring undocumented copies of Windows XP Pro into compliance, program participants will have the option of enrolling the software into Microsoft's Software Assurance program -- which offers upgrades and support for an additional fee.

Read the whole article here.

Wednesday, September 19, 2007

3CX Phone System joins Achab’s portfolio of innovative software solutions

Achab expands its product range with a new, affordable and intuitive software solution for the SMB market in Italy

Nicosia, Cyprus – 14 September 2007 - Achab, a value-added distributor of software solutions for the Italian market, has announced that it will be expanding its portfolio of products to include 3CX VoIP Phone System for Windows – an IP PBX based on the SIP standard. The partnership with 3CX is part of Achab’s strategy to meet the typical needs of small- and medium-sized businesses, by identifying and distributing innovative software solutions, with a particular focus on Italy’s most dynamic industry segment.

Developing a business implies changing business processes and the technology that supports them. A single, wholly IP-based communications infrastructure is key to ensuring organizational flexibility, meeting needs of flexibility, responding to customers quickly and effectively, supporting a greater number of users, and containing costs. In such a context, VoIP systems play an essential role because of their greater flexibility, reduced costs, and superior functionality – all characteristics that are perfectly integrated in 3CX Phone System for Windows.

3CX Phone System for Windows, is based entirely on the SIP standard and is therefore able to work with the most popular SIP devices, VoIP gateways, and VoIP providers. This VoIP product overcomes the limitations of traditional phone systems by adding advanced features that promote greater productivity and reduce management costs. PBX software such as 3CX Phone System can be implemented and managed by the IT staff directly without the need for special skills or additional tools, resulting in a better return on investment and greater system flexibility.

3CX Phone System is an innovative, high-quality product that perfectly meets the needs of SMBs. This is why we wanted to add it to our offering. It is an IP PBX that was designed with the needs of SMBs in mind, needs which Achab has always sought to meet with effective, custom-designed products and solutions. 3CX is a highly competitive, cost-effective solution, including a wealth of features, together with extreme ease-of-use. Furthermore, with 3CX, businesses are no longer bound to the manufacturer of the PBX and can choose from among the wide variety of SIP-based telephones and softphones available on the market,” said Andrea Veca, Achab Managing Director. “3CX Phone System completes our portfolio, and we are now able to offer our resellers a full range of solutions that can be used to create a business’ entire communication and information infrastructure, from the PBX to messaging, to the firewall and antivirus system, to network management, SIP trunking, SIP server, SIP proxy and VOIP Gateways.”

“We are highly satisfied with our agreement with Achab, which is a partner that brings a wealth of experience and skill in distribution,” said Nick Galea, founder of 3CX. “Achab is a value-added distributor with deep roots in Italy, one which is able to provide both a complete offering and excellent sales and technical support. We are truly excited about this partnership, which we are certain will be beneficial for both of our companies by uniting the efficacy of 3CX Phone System with Achab’s expertise in taking solutions to the market.”

3CX Phone System benefits
Among the numerous benefits of the 3CX Phone System package, of particular note are its ease-of-use, numerous functions, scalability, significantly lower cost as compared with traditional PBXs, greater ease of installation as compared with traditional proprietary systems, intuitive Web-based management system and the ability to use existing network infrastructures rather than dedicated phone wiring. With 3CX Phone System, users can also answer their own extensions from wherever they happen to be, whether it be someone else’s desk, a conference room, or even at home.

3CX will be presented to the press during a press lunch scheduled for 14 September and to resellers during Achab’s “Giro d’Italia delle Novità” five-city tour of Italian SMBs from 17-21 September. “Giro d’Italia delle Novità”, begins in Milan on 17 September, with the final stop being in Bologna on 21 September. The tour will also stop in Turin, Padua and Rome on 18, 19 and 20 September, respectively. During this five-day tour, Achab will be presenting its many new and existing products, including the new 3CX Phone System. For information and enrolment in “Giro d’Italia delle Novità”: www.achab.it/giroditalia.

About Achab (www.achab.it)
Achab distributes application software for small and medium-sized enterprises which aims at reducing costs and at taking full advantage of the opportunities offered by the Internet and by information technology. As soon as it identifies a problem or a need, Achab finds the right solution, either looking for it on the market or developing it internally. Thanks to its widespread network of more than two thousand retailers, Achab brings the advantages of the products it offers to end users who can enjoy a complete service made up of installation, assistance, maintenance and training. Communications with its distribution channel, that is a support and a source of inspiration for Achab, take place through the website that has always been a point of excellence for the company. Established in 1994, Achab is located in Milan and employs about 15 people.

About 3CX
3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. It maintains a global presence with offices in 6 countries and localized information available in German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Traditional Chinese (www.3cx.hk), Simplified Chinese (www.3cx.cn), Vietnamese (www.3cx.vn) and Korean (www.3cx.co.kr). Furthermore a localized website is maintained for all major countries: www.3cx.it, www.3cx.nl, www.3cx.ru, www.3cx.pl, www.3cx.ae, www.3cx.gr, www.3cx.cz, www.3cx.dk, www.3cx.fi, www.3cx.hu, www.3cx.jp, www.3cx.com.tr, www.3cx.no, www.3cx.ro, www.3cx.com.my and www.3cx.se.

3CX maintains a VOIP and SIP FAQ in several languages, including: a VOIP FAQ in Greek, in Japanese language, a SIP FAQ in Korean, in Chinese, Hong Kong, etc.

Friday, July 27, 2007

IP-PBXs: What to Look for in a Bestof- Breed Solution

Legacy PBXs Foil Enterprise Attempts to Reduce OpEx

Until recently, legacy PBX vendors based their legacy product on proprietary extensions, locking enterprises in for peripherals and added features/ capabilities, and charging excessively in the bargain.

Many legacy PBXs were available in a fragmented market. Enterprise integration and maintenance was difficult and costly. Each legacy product had its own quirks and eccentricities that required attention. This situation was troublesome to enterprises trying to reduce their operational expenses (OpEx).

Vendors commit to interoperability, freeing enterprises to choose from options

With SIP becoming the de-facto standard protocol for interoperable IP telephony equipment, no longer must the enterprise fall hostage to a single PBX vendor. In contrast to yesteryear, vendors are now committed to interoperability. Enterprises are therefore now free to choose a standards-based, best-of-breed solution. Enterprises can mix and match IP PBX software, media gateways, PC hardware platforms, applications (voicemail, unified messaging [Microsoft entering the Unified Messaging and Unified Communications world marks a turning point], IVR, recording, billing, etc.) and IP phones from different leading vendors. Enterprises can now choose - from multiple options - the best of each component's breed in the solution. An IP phone can be taken from one shelf, IP software from another, a messaging platform can be selected from a third vendor and a media gateway chosen from a fourth. The enterprise can deploy the four best-of-breed products together and they'll all interoperate successfully. Interoperability is probably the most significant factor to look for in bestof- breed solutions.

For a good FAQ on VOIP and SIP check here.

Read the whole article at this page.

Wednesday, June 27, 2007

3CX Phone System Provides Economical Enterprise Telephony on Windows

3CX frees the Enterprise PBX from proprietary hardware, dramatically reducing the cost of Enterprise telephony

Miami, Florida – 26 June 2007 – 3CX today released the Enterprise edition of its new product 3CX Phone System, a Windows-based IP PBX that completely replaces a proprietary PABX. 3CX Phone System is based on the open SIP standard and interoperates with a wide range of popular SIP phones, VOIP Gateways and SIP-based providers. The Enterprise edition of 3CX Phone System implements enterprise telephony features such as Call Queuing and Exchange 2007 integration. It has been independently tested and certified for Microsoft Windows 2003.

The Call Queuing feature allows companies to hold callers in a queue, whilst agents answer calls. Agents are able to login and logout to queues from Windows seeing the exact number of callers in the queue.

The Exchange 2007 integration feature allows 3CX Phone System to use the Unified Messaging Server in Exchange Server 2007 as the voice mail server. This way, users can connect to their Exchange Server to listen to their calendar, have Exchange read out mails and receive their voice mail in their email inbox.

“The release of 3CX Phone System Enterprise edition is set to accelerate the massive change occurring in the Enterprise Telephony market space. With 3CX Phone System Enterprise Edition, advanced features such as Call Queuing can now be obtained for a fraction of the price of traditional Enterprise PBXs. What’s more, advanced features such as integration with Microsoft Exchange Server 2007 unified messaging are not even available on today’s proprietary PBXs,” said Nick Galea, 3CX CEO.

3CX maintains a VOIP and SIP FAQ in several languages, including: a VOIP FAQ in Greek, in Japanese language, a SIP FAQ in Korean, in Chinese, Hong Kong, etc.
To read the whole article, click here.

Friday, June 8, 2007

3CX Phone System becomes Windows Server 2003 certified

3CX passes Microsoft’s rigorous quality standards and demonstrates enterprise readiness

London, UK – 08 June 2007 – 3CX today announced that 3CX Phone System has earned the Windows Server 2003 certification from Microsoft Corp through VeriTest, the testing service of Lionbridge.

“3CX Phone System has proven that it is enterprise ready by passing this test,” said Nick Galea, 3CX CEO. “The future of the phone system is software-based. IP phone systems will have to be certified for the operating systems they run on. I am extremely proud that 3CX Phone System has earned the prestigious Windows 2003 certified logo.”

“3CX Phone System has passed the Windows Server 2003 certification, which established an unprecedented technical standard to identify applications that are secure and manageable,” said Steve Nemzer, Vice President, Global Development and Testing Solutions at Lionbridge. “Using procedures we co-developed with Microsoft, the product has been shown to withstand a series of precise testing and are now qualified to use the “Certified for Microsoft Windows Server 2003” logo. Customers can be certain that 3CX Phone System will run reliably on the Microsoft Windows Server 2003 platform”

The full certification results earned by 3CX Phone System may be viewed in the Lionbridge Catalog of Certified Server Applications at http://cert.veritest.com/CfWreports/server/

About 3CX Phone System
3CX Phone System for Windows is an IP PBX that completely replaces a proprietary PBX, supports standard SIP soft/hard phones, VOIP service providers and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VOIP service provider. Its web based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to hot desk simply by taking their phone.

About 3CX
3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. It maintains a global presence with localized information available in German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Traditional Chinese (www.3cx.hk), Simplified Chinese (www.3cx.cn), Vietnamese (www.3cx.vn) and Korean (www.3cx.co.kr). Furthermore a localized website is maintained for all major countries: www.3cx.it, www.3cx.nl, www.3cx.ru, www.3cx.pl, www.3cx.ae, www.3cx.gr, www.3cx.cz, www.3cx.dk, www.3cx.fi, www.3cx.hu, www.3cx.jp, www.3cx.com.tr, www.3cx.no, www.3cx.ro, www.3cx.com.my and www.3cx.se.

3CX maintains a very good VOIP and SiP faq in several language, such as in German VOIP and SIP, French, Spanish, Polish, and other languages.
You can also find here information on SIP trunking, VOIP Gateways and other PBX related information.


Wednesday, May 30, 2007

PCI compliance guide published

London, UK – May 30, 2007 – Businesses that rely on payment by credit cards are required to comply with the PCI security standards by September 2007. Non compliance could result in loss of merchant account, severe fines and lawsuits. In view of these new regulations, Acunetix has published a PCI Compliance Guide to help companies understand the concept behind the Payment Card Industry as well as documenting the steps needed to reach compliance.

What is PCI compliance?

PCI Compliance is a structured security checklist which aims at securing financial data, and helps to distinguish the secure and reliable businesses from the risky ones. The Payment Card Industry Data Security Standard was created in a joint effort by the major credit card companies: American Express, Visa, MasterCard and Discover to monitor and develop the PCI standard. Consumers who use credit/debit cards online to purchase products or services risk suffering financial losses when businesses process their transactions through systems which are not secure. The PCI standard aims to stop the cause of online financial and identity theft from its source by ensuring the systems which process and store customer details are secure.


For more info, read the whole article here.

Friday, May 18, 2007

3CX and Patton Team Up to Offer Flexible, Windows-Based VoIP for Small Offices

Certified interoperability between 3CX’s free software PBX for Windows and Patton’s SmartNode VoIP gateways offers a cost-saving, VoIP solution for small offices that leverages existing computer, phone, and fax equipment.

Nicosia, Cyprus and Gaithersburg, Maryland – 15 May 2007: 3CX — developer of the software-based Private Branch Exchange (PBX) for Windows — and Patton Electronics Company— the industry leader in business-class network access, connectivity and VoIP equipment — announced today a strategic technology partnership that pairs 3CX’s free software-based IP-PBX for Windows with Patton’s SmartNodeVoIP gateways.

3CX recently completed successful interoperability testing between their SIP-based PBX and Patton’s SmartNode VoIP equipment.

The certified interoperability means small offices can immediately realize the cost-saving benefits of VoIP (such as free calling and consolidated operations). Businesses can implement a cost-saving, feature-rich voice and data-communications system, built on state-of-the-art VoIP technology that preserves investments in legacy equipment. The 3CX-Patton cooperation enables a gradual transition to VoIP that avoids the expense and risk of a wholesale migration.

"We are very pleased to cooperate with such an industry leader as Patton,” said Nick Galea, CEO of 3CX. “SmartNode VOIP Gateways are well-known for their stability and powerful features. Our cooperation multiplies the value we can deliver to our mutual customers. Anyone who buys Patton and 3CX solutions can rest assured the products work well together and are fully supported."

SmartNode gateways provide all the traditional telephony interfaces (PRI, BRI, FXS, FXO, T1, E1, etc.) in addition to standard Ethernet. Customers can use those interfaces to interconnect the Windows computer running 3CX PBX software with installed POTS and ISDN phone and fax equipment. New hardware and software SIP-phones can also be incorporated in the fully-integrated VoIP, voice and data network. SmartNode also provides connections to the traditional Public Switched Telephone Network (PSTN) for fallback and local-number dialed access.


“We are honored to be working shoulder-to-shoulder with such an industry front-runner as 3CX,” said Bobby Patton, President of Patton Electronics. “It’s a collaboration of innovation.”

Both companies are distinguished by ground-breaking firsts. 3CX is first to market with a free software-based IP-PBX for the Windows operating system. Patton’s SmartNode brand has launched such innovations as VoIP-over-VPN with encrypted voice, and a low-cost, high-performance PRI VoIP gateway with Dual Gig Ethernet ports.

"Interoperability is the word in today’s converging networks," said Marco Liechti, VoIP Product Line Manager at Patton. “No business can risk an untested, non-standard system. We are very pleased 3CX has chosen SmartNode for their certification program. SmartNode VoIP equipment has reputation as the industry’s most interoperable. We’ve been supporting the SIP standard for years."

For hi-resolution images of SmartNode VoIP equipment, go to Patton's media resources page and click on VoIP.

About Patton


Patton manufactures communications equipment for carrier, enterprise, and industrial networks worldwide. Incorporated in 1984, Patton’s catalog of more than 1000 products includes the SIPxNano™ ultra-miniature IP-PBX, SmartNode™ and SmartLink™ VoIP solutions; ForeFront™ multi-service access infrastructure solutions (T1/E1, G.SHDSL, xDSL, dial-up); IPLink™ CPE solutions (WAN routers, modems, remote access servers, NTUs, CSU/DSUs); CopperLink™ Ethernet Extenders; EtherBITS™ device servers; EnviroNET™ industrial-networking equipment, network-connectivity Micro-Products (interface-converters, etc.), and more.

About 3CX


3CX offers a fully featured FREE IP PBX with no time outs that is supported via the 3CX forums. Take the product tour at http://www.3cx.com/phone-system/product-tour.html. 3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. 3CX maintains a global presence by maintaining a localized website for all major countries with information available in German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Traditional Chinese (www.3cx.hk), Simplified Chinese (www.3cx.cn), Vietnamese (www.3cx.vn) and Korean (www.3cx.co.kr).


For more information contact Tamara Borg (tamara@3cx.com)

3CX Ltd.

Engomi Business Center

1, 28th October Street

2414 Nicosia, Cyprus

Tel: +357 22461392

Website: http://www.3cx.com.

All product and company names herein may be trademarks of their respective owners.

3CX keeps a VOIP and SIP FAQ in several languages, which includes information about SIP trunking, SIP proxy, VOIP Gateways and others. Some of the languages include: VOIP in Swedish, SIP FAQ in Portuguese, in Norwegian, and Danish.

Wednesday, May 9, 2007

3CX launches new IP PBX for Windows: 3CX Phone System

3CX frees office phone systems from proprietary hardware and protocols and transforms them to a manageable server application

London, UK – 9 May 2007 – 3CX today released its commercial edition of 3CX Phone System, a new Windows-based IP PBX that completely replaces a proprietary PABX. Based on the open SIP standard, it interoperates with a wide range of popular soft phones and hardware phones. Since it supports SIP, it is possible to interface with all SIP-based providers and gateways and connect to standard PSTN lines and/or hosted VOIP lines.

“The release of 3CX Phone System is significant because we have freed the IP PBX from dedicated hardware and proprietary protocols. Now an office phone system can run as a server application on Windows and can be more scalable and more manageable," said Nick Galea, 3CX CEO.

"The move to IP-based phone systems has been in progress for some time. But often it still involves proprietary hardware - a black box. Solutions from AVAYA, Cisco and even Microsoft’s Promised Response Point are all linked to a proprietary piece of hardware. In the case of AVAYA and CISCO it even involves a proprietary protocol and proprietary phones. 3CX Phone System delivers a truly open system that runs on any machine using Windows and interoperates with all popular SIP phones, gateways and providers. Furthermore, it doesn’t tie you to Linux," continued Nick Galea.

View Nick’s introduction to the product on Youtube at http://www.youtube.com/watch?v=K7kYNvM0WzU.

Key features of 3CX Phone System:

· Complete phone system - provides call switching, routing & queuing

· Eliminates phone wiring & patching of extensions to a particular network point

· Makes teleworking easy because employees can answer extension from home

· Purchase cost dramatically lower than a traditional hardware PBX

· Scalable - Unlimited extensions and phone lines. No proprietary expansion modules needed!

· Web-based configuration & status indication - Easy phone system management!

· Unified messaging - Receive voice mail via e-mail

· Auto attendant (e.g. 1 for sales, 2 for support etc.)

· Reduces long distance and inter office call costs using VOIP providers.

Three available editions: Small Business, Pro and Free

3CX phone System for Windows is available in 3 editions: The Small Business Edition supports up to 25 extensions, whilst the Pro edition supports an unlimited number of extensions. Pricing is competitive: Small Business costs $350 and Pro runs at $895.

3CX Phone System Free edition

A free edition, supporting an unlimited number of extensions, is also available. The main difference with Pro and Small Business phone system is that it’s not possible to buy a support package for the free edition, nor does it include the advanced features of 3CX Call Assistant. Not withstanding, the Free Edition does more than most commercial PBXs do; including an auto attendant, voice mail and even user-to-user support via the 3CX moderated product forums at http://www.3cx.com/forums/. The free edition can be downloaded from http://www.3cx.com/ip-pbx/index.html.

About 3CX

3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. It maintains a global presence with localized information available in German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Traditional Chinese (www.3cx.hk), Simplified Chinese (www.3cx.cn), Vietnamese (www.3cx.vn) and Korean (www.3cx.co.kr). Furthermore a localized website is maintained for all major countries: www.3cx.it, www.3cx.nl, www.3cx.ru, www.3cx.pl, www.3cx.ae, www.3cx.gr, www.3cx.cz, www.3cx.dk, www.3cx.fi, www.3cx.hu, www.3cx.jp, www.3cx.com.tr, www.3cx.no, www.3cx.ro, www.3cx.com.my and www.3cx.se.

3CX maintains a strong VOIP and SIP FAQ including facts about SIP trunking, SIP servers, VOIP and SIP phones, VOIP Gateways, and it is present in several languages, such as VOIP in Finnish, a VOIP and SIP FAQ in Dutch, in Hungarian and in Romanian.

For more information contact Tamara Borg (tamara@3cx.com)

3CX Ltd.
Palladia Stockley Park
8 The Square
, Stockley Park
Heathrow, UB11 1FW
UK

Tel: +44 (0) 845 869 5215
Fax:
+44 (0) 845 869 5215

Website: http://www.3cx.com.

All product and company names herein may be trademarks of their respective owners.

Thursday, April 19, 2007

Web application security

Web application security is a main concern for any business with an online presence. With so many SQL Injection, Cross Site Scripting and Google hacking attacks being reported in news, it is important that web security is not taken lightly. In order to avoid harmful website hacks which could compromise your business, always use a web vulnerability scanner. Because of the many potential ajax security issues, ensure that the scanner can scan java script pages, so that you can check that your ajax applications are secure. Acunetix WVS also includes extensive reporting facilities such as VISA PCI compliance / PCI DSS reports to ensure your website audit is up to scratch. It can also check for web server security too. Check out the process of security scanning with a free trial or apply for a free security audit.

Friday, March 23, 2007

Initiate Systems CTO to Deliver Keynote at CDI-MDM Summit Spring 2007

CHICAGO --(Business Wire)-- Initiate Systems, Inc., the leading provider of customer-centric master data management solutions for creating complete, real-time views of data about people, households, and organizations, today announced that Initiate Systems CTO, Marty Moseley, will present "Strategic Customer Management - Using Customer Data to Create Value" as a keynote address at the CDI-MDM Summit Spring 2007 in San Francisco. Initiate Systems customers Microsoft, Intuit and Pathology Associates Medical Laboratories (PAML) will also present success scenarios that include the deployment of Initiate Identity Hub(TM) software.

To read more on this article go to: http://www.tmcnet.com/usubmit/2007/03/23/2438924.htm

For more information on Initiate Systems, visit www.initiatesystems.com.

Thursday, March 22, 2007

100,000 free phone systems up for grabs

3CX to offer a fully featured IP PBX for Windows with no time outs or limitations

Nicosia, Cyprus – 21, March 2007 – 3CX a developer of a software-based IP PBX for Windows,today announced that it will give away 100,000 free phone systems. Companies are encouraged to take advantage of this offer to experience first handedly the benefits of an IP PBX when compared with traditional proprietary hardware PBX.

3CX Phone System is a complete software-based office phone system that replaces a traditional hardware PBX. It liberates companies from cumbersome phone wiring and solves the management headaches associated with proprietary PBXs. Since 3CX Phone System is based on the open SIP standard it works with any SIP-based VOIP provider, VOIP gateway, phone, SIP trunking, SIP server and SIP phones. The product integrates easily with most business networks because it runs on Windows - no Linux experience required.

"IP PBX technology includes advanced communication features but also provides a significant dose of worry-free scalability and robustness that all enterprises seek. Our free phone system offer allows companies to familiarize themselves with the technology and to see for themselves that upgrading to an IP PBX, should be the obvious choice for any company," said Nick Galea, CEO 3CX.

3CX Phone System for Windows key features

  • No need for separate phone wiring – phones use computer network
  • Easier to install & manage via web-based configuration interface
  • A software-based office phone system is far less expensive than a hardware-based PBX / PABX
  • Employees can move offices without requiring any changes in the wiring or IP PBX configuration
  • Choose from the many SIP based hardware phones instead of getting locked in with one vendor
  • Receive & Make calls via the standard PSTN using VOIP Gateways
  • Save on call costs using any SIP VOIP service or WAN.

Obtaining the free edition

The offer is available from: http://www.3cx.com/ip-pbx/index.html. The FREE edition is a fully featured free IP PBX, has no time outs, and is supported via the 3CX forums. For more information, take the product tour at http://www.3cx.com/phone-system/product-tour.html.

About 3CX

3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. It maintains a global presence with localized information available in German (http://www.3cx.de/), Spanish (http://www.3cx.es/), French (http://www.3cx.fr/), Portuguese (http://www.3cx.com.br/), Japanese (http://www.3cx.jp/), Traditional Chinese (http://www.3cx.hk/), Simplified Chinese (http://www.3cx.cn/), Vietnamese (http://www.3cx.vn/) and Korean (http://www.3cx.co.kr/). Furthermore a localized website is maintained for all major countries: http://www.3cx.it/, http://www.3cx.nl/, http://www.3cx.ru/, http://www.3cx.pl/, http://www.3cx.ae/, http://www.3cx.gr/, http://www.3cx.cz/, http://www.3cx.dk/, http://www.3cx.fi/, http://www.3cx.hu/, http://www.3cx.jp/, http://www.3cx.com.tr/, http://www.3cx.no/, http://www.3cx.ro/, http://www.3cx.com.my/ and http://www.3cx.se/.

For more information contact Tamara Borg (tamara@3cx.com)

3CX Ltd.

Block A, Office 101

Engomi Business Center

1, 28th October Street

2414 Nicosia, Cyprus

Tel: +357 22444032

Fax: +357 22444033

Website: http://www.3cx.com/.

All product and company names herein may be trademarks of their respective owners.

Here you can find FAQs in Czech, a great SIP FAQ in Russian and in Italian.

Tuesday, March 13, 2007

Microsoft's Office Communicator Blows Away IP Phones

It makes you wonder what Microsoft would have done if the results weren't so favorable. A study the software ­­­­­giant commissioned showed that its desktop VoIP products provide better voice quality than industry standard IP desk phones. Because a reputable independent testing firm named Psytechnics did the study, the results are not in doubt. They do raise an interesting question, though: how competitors will go about countering the study's potentially devastating conclusions. The tests used Microsoft's Office Communications Server 2007 and Office Communicator 2007 soft phone, which Business Division president Jeff Raikes announced yesterday would be released in beta later this month. The tests came in subjective and objective flavors. In the subjective portion, 32 individuals made calls under a variety of controlled conditions. They used American and British English, and spoke with and without background noise. The calls traveled over six types of network connections that simulated real-world conditions, in terms of factors like packet loss and jitter, that are typical with global wide area networks. Testers then rated the quality of the calls on a scale of one through five, representing poor through excellent. The objective portion used algorithms that reproduce the results of human testers with 95 percent accuracy, but don't get tired as quickly, to perform tests in larger volumes. The combined tests are typical analyses under the ITU G.1050 standard for evaluating multimedia transmission performance over IP networks. The outcome surprised the testers, according to Benjamin Ellis, VP of marketing and product management at Psytechnics. "We were kind of blown away by the results," he says. "To see that desktop software-based telephony outperformed an industry standard IP phone is actually quite a takeaway." The takeaway should be particularly useful to enterprise telephony managers, who Ellis says are intensely interested in both the potential benefits and the risks of replacing desktop phones with soft phones. "Obviously desktop phones can be comparatively costly, and inflexible compared to deploying on a PC," he notes. "But when you're talking about voice, a really big recurrent issue for people is voice quality. People have expectations around the quality of a phone call. And if you deploy a voice system that doesn't meet those, you've got a major issue on your hands."To Ellis, the matter is all but settled. "For the people battling with the question of 'Can I get as good a quality from my software based telephony from a PC compared to a desk phone,' the answer is yes," he asserts. "Not only can it be as good as a desktop phone, but it can actually be better if you're using the right software." That might not sit well with Cisco, whose 7961 model IP phone, working in conjunction with a standalone CallManager setup, served as the tests' basis for comparison. "The reason for the Cisco phone being in there is that you really have to compare [the soft phone] relative to something, so we picked a fairly industry standard IP phone that an enterprise might typically use, so it gives people a feeling of what it's like relative to a desktop phone." Of course, if Cisco isn't happy, there's a simple solution: commission its own tests using products it's sure will win the comparison. Either way, Psytechnics comes out a winner.

http://www.voip-news.com/feature/microsoft-voip-high-grade-030807/