Polish foundry forging ahead with 3CX Phone System

Large manufacturing companies use GUSS-EX to provide design, production planning and casting of machine parts. They also provide warehouse logistics services for clients that want to plan and optimize their storage systems. This foundry focuses on streamlining its operations and enhancing the competitiveness of the Polish foundry industry. GUSS-EX is based in Poland and recently expanded with new offices in Russia, Ukraine and Belarus.IT Manager of GUSS-EX, Piotr Rowinski, wanted to network these new offices to the Polish headquarters. While researching, he found that the current system they had was not scalable, it was extremely expensive, they were locked into one vendor and it was complicated to deploy to remote offices. Piotr decided that he needed to find an alternative solution and this is where 3CX stepped in.

3CX Phone System solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various VoIP providers and is far less expensive than a traditional PBX.

After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”

The full case study can be found here.

Neon Healthcare organisation glows with 3CX!

Neon Health Services Inc., a well known organisation in Cleveland Ohio, which is now entering its 40^th year as a network of community health centers, has entrusted 3CX as their telephony provider.

Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.

Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the free version of 3CX Phone System, Al found 3CX to be the perfect match.

A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the free 3CXPhone (soft phone) and/or 3CX Assistant.

“..The installation of the 3CX communication system has transformed me to a
hero. Thanks 3CX!" says Al Barker.

The full case study can be found here.

3CX Launches Free VoIP Phone for Android Mobile

3CX, which makes the VoIP PBX 3CX Phone System and the Windows 3CX softphone, today added a free VoIP phone for the Android OS to its growing list of products.

The phone can be downloaded for free by both consummers and enterprises.

Therefore Android smartphone users on a variety of phones (including the Google Nexus, the HTC Desire and the Sony Ericsson Xperia) can make free phone calls via 3G and wireless.

The 3CX free VoIP phone for Android mobile works with standards based SIP servers including 3CX and other Phone Systems.
It is not locked down to a particular PBX or provider.

This gives users the flexibility to pick and choose their favorite VoIP PBX. They can also switch at any time or use different VoIP providers simultaneously.

The CEO of 3CX, Nick Galea, said: “Smartphones will soon be the defacto mobile communication option. With a docking station they can even act as a desk phone in time.
"A VoIP PBX must embrace this technology and deliver seamless integration to provide true mobility to its users.”
“Smartphone support is a key component of our strategy and the 3CXPhone for Android delivers on this vision”.

Mr Galea added: “We chose Android as our first platform because it is gaining market share and evolving at a rapid pace. Right now in the smartphone market Android has an advantage as it is standards-based, open and vendor independent. Furthermore Android mobiles are available at competitive prices.”

3CXPhone for Android is based on SiPagent. 3CX acquired this popular SIP phone for Android in June 2010. SiPagent users are able to upgrade free of charge to the 3CXPhone.

3CX Phone System Operable with Yealink IP Phones

3CX, the award winning Phone System for Windows has completed successful tests with Yealink IP video and voice Phones.
The 3CX CEO, Nick Galea, said: “We are pleased to announce the interoperability between 3CX and Yealink. Yealink IP phones are easy-to-configure and very cost-effective which makes them an excellent addition to the phone range supported by 3CX. Therefore customers and partners can be assured that Yealink phones are fully tested and supported with 3CX.”

Stone Lu, the VP of Yealink was also very pleased with the interoperability of their award-winning products and 3CX; in particular the combination of the 3CX IP PBX and the Enterprise HD IP Phone to create a value-for-money innovative solution for SMBs.

3CX Phone System for Windows is based on the SIP standard and supports most popular VoIP Gateways, SIP phones, VoIP service providers and PSTN phone lines. It offers a scalable and easy-to-install alternative to proprietary PABX telephony solutions.

3CX Phone System 9 goes Unified Communications with Video support

V9 of the popular Windows Phone system adds video support, android client and enterprise capabilities

3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.

“3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX’s appeal to larger companies”

“3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically.”

Video support
V9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.

To read more on this article, please click here.

3CX Phone System V9 gives Unified Communications solution

3CX, which offers a software based PBX for Windows, has released version 9 of its Phone System.

The Phone system V9 gives a free SIP phone for Android, video support and enterprise capabilities.

This upgrade allows clients to monitor their remote PBX installations via the 3CX Assistant. It also offers automatic remote installation and configuration of the 3CX Assistant and the 3CXPhone for a full Unified Communications solution.

The CEO of 3CX, Nick Galea, said: “The 3CX Phone System 9 is a complete Unified Communications solution. We have added support for smartphones as clients and standards-based video. Furthermore there are key enterprise features which widen 3CX’s appeal to larger companies”

He added: “3CX now has over 20,000 server installations worldwide. With v9 available this number will grow dramatically.”

The V9 Video support allows a single click set-up of video calls with other 3CXPhone users. Video calls are also possible to standards-based video phones including those made by Yealink, Xlite and Grandstream.

In terms of Android smartphone support, with 3CX v9 Android users can receive or make calls from anywhere using their extension. They just download the 3CXPhone for Android softphone and configure it to their 3CX Phone System account.

Other features are the provisioning of the 3CXphone and 3CX Assistant which makes deploying and administering installations much easier.

Phone System users can install the client apps by clicking on an HTTP link which will automatically install and configure them. Updates are automatically sent to the clients.

There is also Multi Site – Capability Monitor presence with queues on remote PBXs. This supports standards-based SIP phones, with no proprietary phones required.

The 3CX Assistant now lets you create conference calls to internal and external users easily and offers improved presence and call forwarding.

For more information on the many features available visit 3CX.

Free 3CX SIP phone for Android launched

3CX, the company which created a phone system for Windows to replace your proprietary Phone Branch Exchange (PBX), has now launched a free Android Session Initiation Protocol (SIP) phone.

3CX has created the Android SIP phone in recognition of the increasing importance of the smartphone in conjunction with a modern VoIP PBX.

The popularity of the 3CX softphone means that a beta version has been brought out for the Android Platform, immediately available for the Android 1.5, 1.6, 2.1 and 2.2

It can be accessed on many smartphones including Motorola, Samsung and Sony Ericsson as well as Google HTC (including HTC Desire and HTC Elite).

The 3CXPhone for Android SIP Phone is available via the Android market place. You just open up the market place and search for 3CXPhone to install it. The 3CX VoIP Phone for Android is free of charge. Not only does it work with the 3CX Phone System, but also numerous other VoIP services.