Wednesday, June 27, 2007

3CX Phone System Provides Economical Enterprise Telephony on Windows

3CX frees the Enterprise PBX from proprietary hardware, dramatically reducing the cost of Enterprise telephony

Miami, Florida – 26 June 2007 – 3CX today released the Enterprise edition of its new product 3CX Phone System, a Windows-based IP PBX that completely replaces a proprietary PABX. 3CX Phone System is based on the open SIP standard and interoperates with a wide range of popular SIP phones, VOIP Gateways and SIP-based providers. The Enterprise edition of 3CX Phone System implements enterprise telephony features such as Call Queuing and Exchange 2007 integration. It has been independently tested and certified for Microsoft Windows 2003.

The Call Queuing feature allows companies to hold callers in a queue, whilst agents answer calls. Agents are able to login and logout to queues from Windows seeing the exact number of callers in the queue.

The Exchange 2007 integration feature allows 3CX Phone System to use the Unified Messaging Server in Exchange Server 2007 as the voice mail server. This way, users can connect to their Exchange Server to listen to their calendar, have Exchange read out mails and receive their voice mail in their email inbox.

“The release of 3CX Phone System Enterprise edition is set to accelerate the massive change occurring in the Enterprise Telephony market space. With 3CX Phone System Enterprise Edition, advanced features such as Call Queuing can now be obtained for a fraction of the price of traditional Enterprise PBXs. What’s more, advanced features such as integration with Microsoft Exchange Server 2007 unified messaging are not even available on today’s proprietary PBXs,” said Nick Galea, 3CX CEO.

3CX maintains a VOIP and SIP FAQ in several languages, including: a VOIP FAQ in Greek, in Japanese language, a SIP FAQ in Korean, in Chinese, Hong Kong, etc.
To read the whole article, click here.

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