Spitfire and 3CX offer channel complete SIP solution

London, UK – February 17, 2010 - Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become a 3CX Supported SIP Trunk provider, with Spitfire SIP Trunk configuration built into the latest release of 3CX software, and support for Spitfire SIP Trunks being available from 3CX’s global technical support center.

Spitfire presented 3CX to its partner channel in a joint seminar for Spitfire Partners at the end of January 2010, to promote the benefits of the 3CX IP phone system using Spitfire SIP trunks. In addition to this 3CX is holding two fully subscribed training days exclusively for Spitfire Partners at their training center in Kingston-upon-Thames.

The 3CX phone system is a Windows based IP PBX that replaces a proprietary hardware PBX. 3CX’s IP phone system has been developed specifically for Microsoft Windows and is based on the SIP standard.

Spitfire’s Partner Service provides a wide range of telecoms support for IT support companies and VARs looking to move into voice. This includes overviews on an introduction to telecoms, third level support and access to Spitfire’s Wholesale Line Rental and SIP products.

Nick Goodenough, Spitfire’s Partner Service Manager says, “Our aim is to help IT companies that wish to move into voice take the initial steps. IT resellers have great relationships with their clients and are on site on a regular basis. They should consider providing voice as delivering and supporting another application on the LAN. Spitfire’s role is to provide our IT Partners with the service wrap and products to give them the confidence to provide voice services with our support. Spitfire offers over 20 years experience in the voice market and is now a leader in SIP Trunks, VoIP and business Internet connectivity, so we offer the complete package to support IT companies moving into voice”.

To read more about this post, click here.

3CX appoints Electronic Frontier as UK distributor

3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business

London and Theale, Berkshire, 16th February 2010: Electronic Frontier Ltd (EFL) has been appointed UK distributor by 3CX, the award-winning IP PBX software manufacturer. EFL will promote the complete range of 3CX products and offer full support and training for UK based dealers and resellers. At a strategic level, the agreement will allow EFL to offer 3CX as a bundle with a range of approved products, including Patton VoIP gateways and IP Phones.

Conor McCann, EFL’s General Manager, commented on the agreement, “We are delighted to be working with 3CX who we see as a pioneering player in the software-based IP PBX market. It offers great synergy with our existing VoIP portfolio and will allow us to offer even greater value to channel partners seeking best of breed VoIP solutions.”

Stephen Corrigan, 3CX’s UK Channel Manager said, “3CX is committed to growing it’s UK business, which saw a growth of over 250% in 2009, and needs strong distribution partners to help achieve this. Electronic Frontier has proven experience in the VoIP distribution market and offers a high level of support and a comprehensive range of value added services. We look forward to working with EFL to grow our UK market share.”

to read more on this article, please click here.

3CX and Beronet announce strategic partnership to provide complete IP PBX solution

Certified interoperability between 3CX’s popular PBX for Windows and Beronet’s Berofix VoIP gateways guarantees customers’ piece of mind.

London, UK and Berlin, Germany – 1 February 2010 - 3CX - developer of the popular software PBX for Windows - 3CX Phone System, and Beronet - an industry leader in VoIP gateway equipment - announced today a strategic technology partnership that pairs 3CX’s software-based IP-PBX with Berofix VoIP gateways.

The partnership ensures that both companies will commit to do ongoing interoperability testing, ensuring that customers can buy best of breed VoIP software and hardware, yet still be assured of an end to end solution supported by both vendors.

The IP PBX and VOIP Gateway certified interoperability allows companies to immediately realize the cost-saving benefits of VoIP, whilst utilizing existing ISDN lines and thus enabling a gradual transition to VoIP. The Berofix VoIP Gateways are available as add in cards or as separate stand alone units. In both cases they fully support virtualized environments and do not require operating system drivers. The range starts with 4S0 (4BRI) and goes up to 4E1 connections. The cards can be upgraded allowing the customer full flexibility. A GSM and Analog interface module is in development. Selected 3CX and Beronet distributors will be offering special bundle pricing.

To read more on this story, click here.

3CXPhone 4 delivers free softphone in Smartphone look

3CX’s popular free business soft phone gets intuitive new interface

London 12 January, 2010 - 3CX today announced a new version of its popular free VoIP softphone for Windows, 3CXPhone 4.0. 3CXPhone 4.0 sports an all new interface that should be familiar to millions of users the world over. Similar in look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.

“3CXPhone is a great VoIP phone for businesses. It’s easy to deploy and manage for network administrators. Users will love it for its cool look and intuitive interface.” Said Nick Galea, 3CX CEO.

Completely free

3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.

Remote extensions are easy with the 3CX Tunnel

3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘direct SIP’.

“The soft-phone is becoming a serious ‘IP phone option’ for businesses. They are easy to manage, save on electricity and administration. 3CXPhone is free of charge and is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.

3CXPhone 4 is international


3CXPhone 4 is available in several languages. Besides English, it is also available in German, Italian, Spanish, Chinese, Portuguese, Romanian, Russian and very soon in French.

To read the full story, click here

MigraX and 3CX dial the Swedish VoIP PBX market

MigraX to distribute 3CX in Sweden to its reseller channel and offer special PBX bundles.

London, UK, November 24, 2009. 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with MigraX AB (www.migrax.se), a leading distributor of networking equipment in Sweden.

As an introductory offer, MigraX and 3CX will be offering special bundles of the 3CX Phone System and Grandstream hardware, which will translate into discounts of up to 30%.

MigraX distributes Voice over IP (VoIP), IP-telephony, secure firewalls and network security solutions among other products in Sweden. The company has now agreed to make 3CX a part of their commitment to high quality. That’s because MigraX finds the unique 3CX product to be one of the best solutions on the market when it comes to functionality, price and performance.

Lasse Larsson, the CEO of MigraX AB, said: “3CX is the rising star of the VoIP PBX market and we are excited to be able to distribute their products. 3CX offers an easy to use and cost effective solution that saves companies money and increases their productivity”.

MigraX has a strong expertise in VoIP and so is well placed to recommend 3CX in such glowing terms. 3CX stands out from the competition because it is a special software-based IP PBX which can replace a traditional hardware-based PBX.

To read the full story, please click here.

Voice Applications get Visual with 3CX VAD

3CX Voice Application Designer allows building of powerful Voice Solutions with point and click ease

London, 5 November 2009 – 3CX today announced the availability of 3CX Voice Application Designer (VAD), a tool that allows companies to easily create powerful voice based solutions that automate everyday business processes and thus save time and improve customer service. Until now, building Voice Applications required code and therefore was a complex and expensive task.

By replacing code with drag and drop, the whole process of designing, deploying and testing a voice application has been immensely simplified and is now within reach for many more businesses.

For example, 3CX VAD can create a voice application that queries the caller for a customer number, then validates this number against a database and routes the call based on customer type. A repetitive task can be eliminated and valuable agent time is freed up which accelerates the process of helping a customer.

To read the full story, please click here.

Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX

Award-winning realtors make huge up-front and annual savings on their telephony system

The RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. brokerages have just switched their telephony provider to 3CX and are reaping the benefits of a streamlined phone system for Windows which was inexpensive and easy to install.

RE/MAX provides training and technology to real estate agents via two offices and hundreds of staff spread across the Pacific North West. As these award-winning brokerages deal with up to 50 simultaneous calls from clients as well as 400 DID’s, they needed a sophisticated yet easy-to-use VoIP PBX system which would deliver value for money in a recession stricken economy.

After searching for quotes from many different companies and software providers, RE/MAX IT manager Dustin T. Adam found that using 3CX could make the company a massive annual saving of $20,000. This was on top of the even greater one-off installation saving conservatively estimated at $80,000.

Dustin said: “I started looking for a replacement to our aging telecommunications infrastructure and, like all good managers doing research, received quotes from a number of different companies and vendors.

“The average price for a replacement infrastructure, including all the desk phones, was nearly $100,000 or more. Doing most of the design and implementation myself along with Summit Services, a 3CX Premium partner, that cost was somewhere around $20,000. It didn’t take a rocket scientist to work out which was the better option.”

3CX is an excellent choice for SMB clients in these difficult economic times because it provides a number of different cost savings. For instance, RE/MAX was able to cut costs by unifying the phone systems for its two offices in Bellevue and Seattle. Another advantage of 3CX was increased mobility as the system allows RE/MAX staff to do business at all hours of the day and in any location.

3CX also saves on administration time as only one system needs to be administered and no third party is required for programming purposes. Neither will it be expensive to further expand the system in future by adding extra phones lines. With 3CX the process is much easier than traditional or proprietary PBX.

Read the full case study here

About RE/MAX

RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. use outstanding real estate agents to produce outstanding results. With more than 20 years working in areas such as Seattle, Tacoma and the San Juan Islands, RE/MAX offers longevity and experience. The company specialises in a wide range of real estate needs including single family homes, luxury homes and short sale and foreclosure properties.

About 3CX

3CX is the market leader in Windows VoIP PBX software. Its product, 3CX Phone System for Windows, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit www.3cx.com.