VoIP News Now

Manage Your Mobile Devices

2012-01-20T05:56:00.000-08:00

A lot of people play games on their smartphones and tablets during working hours. In fact, a recent study showed that, on average, a typical iPhone user spends an hour a week playing games. Doesn't sound a lot until you realize that if you add it all up, it means that 57 million working hours are lost a year! In money terms, that's about 800 million pounds. Now add on all the time people spend checking their Facebook accounts.

So there is obviously a need to manage mobile phones to cut back on these extraordinary figures. 3CX Mobile Device Manager is one way to make managing smartphones easy. With a 3CX MDM account, you can connect your company devices which then allows you to see what apps are installed on each one.

You can send apps - say a new company app - to any number of devices simultaneously from your dashboard, which saves all the time wasting and hassle of having to get each employee to install it. What about all those hours wasted on Facebook and games? Well, you can remotely remove any app you haven't approved. No games installed on company phones means no hours wasted playing games.

It's such a simple yet effective way to manage mobile phones in your business. For more information, visit http://www.mobiledevicemanager.com.

3CX Releases Version 10 BETA

2011-04-07T02:02:00.001-07:00

3CX, the company behind the IP 3CX Phone System, have announced BETA of their new version 10 PBX. Version 10 is a major release, that uses Silverlight for the user portal, 3CX MyPhone, for the first time. MyPhone replaces the 3CX Assistant and the old 3CX MyPhone portal and everything has been merged into one easy to use portal.

The new 3CX MyPhone is web based, but users can also install MyPhone as a desktop app (that also works on Macs). 3CX says that in this mode it uses the browser in the background and allows the user to resize 3CX MyPhone as they wish as well as launch it automatically.

There are some nice features:

Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events
PnP support for 3CXPhone for iPhone, Android and Windows, Grandstream Executive GXP-21xx and Yealink phones. This means that you can just plug in the phone, assign extension in the management console and the phone will be automatically configured. This eliminates the need to specify the provisioning URL in the phone or via DHCP option 66.
Complete support for the new Grandstream GXP-1450, GXP 2100, GXP 2110 and GXP 2120 phones. Requires firmware v. 1.0.1.56 and up. Note that these phones are still in BETA
Support for the Grandstream GXP 3140, GXP 3175 video phones
Support for the Yealink VP 2009 video phones
Ability to black list IPs
Ability to block extensions being registered from outside the network
You can configure that particular extensions can not be used outside of the local network
Ability to limit extensions registering externally to use tunnel
Native 64 bit version (not available in beta)
Ability to record prompts via the phone – simply click on prompt, enter extension name and record prompt
Reduced memory footprint and elimination of extra service
Specify extension group in outbound rules to easily create Class of Service rules

3CX have provided a downloads section where you can try out the BETA version 10.

3CX BETA Version 10 Phone System can be downloaded here. The administration manual can be found here (PDF). The 3CX MyPhone and Extension user manual is web based and can be found here while users can post any questions about the BETA here in the 3CX Phone System V10 BETA forum.

You can use this Beta V10 Demo Key to activate enterprise features: LFMD-4QDR-7OHP-ZZO2

3CXPhone 5 adds video, BLF to free soft phone in Smartphone Look

2010-12-09T02:56:00.000-08:00

3CX’s popular free business soft phone does Unified Communications and becomes ‘Zero Admin’

London - November 30, 2010- 3CX today announced a new version of its popular free VoIP soft phone for Windows, 3CXPhone 5. New features added to 3CXPhone 5 include standards based video support, multiple SIP profiles, BLF and the ability to provision and manage all soft phone installations network wide. 3CXPhone 5 will remain completely

free.

“The soft-phone is now a serious desk phone option for businesses. They are easy to manage, save on administration and are free. They also save electricity. With 3CXPhone 5, soft phone installs can be easily provisioned and managed network wide. 3CXPhone is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.

New features in 3CXPhone 5:

Video Support Video calls can be established with the click of a button. 3CXPhone 5 video support is standards based and has been tested with popular video phones from Yealink and Grandstream.

Multiple Profiles It is now possible to register against multiple PBX’s or VoIP providers at the same time. This allows seamless connection to multiple offices or the ability to make or pick up calls from different VoIP providers from a single 3CXPhone install.

BLF and Speed Dials 3CXPhone now includes the ability to configure up to 20 BLF lights or speed dials. BLF lights can be used to monitor other extensions and provide single click transfer to that extension.

Zero Admin 3CXPhone 5 is now much easier to manage in a network. It can be provisioned remotely with all relevant configuration information such as authentication, SIP Server details, tunnel connections and the phonebook. Users can install 3CXPhone by clicking on an HTTP link. The soft phone will be installed and automatically provisioned with the correct information so that the user can use the phone immediately. In addition, network administrators can push out software updates automatically to 3CXPhone 5, without having to visit each workstation.

Completely Free 3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.

Remote Extensions are easy with the 3CX Tunnel 3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘direct SIP’.

Jabra Headset support 3CXPhone also supports Jabra headsets, making it a good option for call centers.

3CX Phone – key features:

Choose from several popular smart phone interfaces
Supports multiple SIP profiles
Video Support
Ability to provision the phone
Ability to remotely update the phone
BLF – monitor other extensions and transfer calls with a single click
Speed dials – configure
FREE – no license fees
Supports G.711, GSM and iLBC codecs
STUN support for NAT/firewall traversal
Jabra headset support
Works with 3CX Phone System, Asterisk and popular VoIP providers

More information and download More information about 3CXPhone 5 can be found on its product page here. A dedicated user to user support forum is available here. 3CXPhone 5 can be downloaded directly from here.

About 3CX 3CX is an international developer of telecommunications software. 3CX is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award all in recognition to the company’ commitment to innovation and quality. 3CX maintains a global presence with offices in 9 countries and localized information available in various languages. More information can be found here www.3cx.com.

3CX and Phonzo offer complete VoIP PBX solution in Norway and Sweden

2010-11-19T03:48:00.000-08:00

Nicosia, Cyprus and Oslo, Norway - 12 November 2010 - 3CX, the international developer of the award-winning 3CX Phone System for Windows has completed full interoperability testing with VoIP service provider Phonzo and announced today a strategic partnership providing a fully integrated VoIP solution for SMB markets in Norway and Sweden. Phonzo has become a 3CX Supported SIP Trunk provider, with Phonzo SIP Trunk configuration built into the latest of 3CX software. Businesses already using 3CX VoIP PBX for Windows can now benefit from Phonzo’s high quality internet telephony services for voice calls as an integrated solution. Nick Galea, CEO at 3CX said: “We are pleased to work with a leading VoIP provider in Norway, as we can offer our customers an exceptional end-to-end VoIP solution. Customers using our IP PBX with Phonzo internet telephony services can be certain that the solution has been tested and that they have full support from both companies”.

“We are proud to be a partner of the leading software developer of VoIP PBX’s and believe that together we will increase the awareness of the benefits of VoIP for businesses in Norway and Sweden” said Petter Tidemand, CMO at Phonzo. “Together with 3CX, we can offer a reliable and cost-effective solution that is easy to install and manage”.

The integrated solution allows for two different calling plans to fit different customer’s needs. One plan is based on low monthly costs and pay per call while the second plan allows free unlimited calls within Norway, Sweden, the European Union and the US. Call prices to other international destinations are among the lowest in Norway and Sweden.

About Phonzo AS
Founded in 2004, Phonzo is a leading next generation telecommunications service provider in Norway and Sweden. Our aim is to replace traditional fixed telephony with flexible, scalable, access-independent VoIP services at a great value. Phonzo is a subsidiary of 24Seven Technology Group that is listed on the Oslo Stock Exchange and headquartered in Oslo Norway.

About 3CX
3CX is an international developer of telecommunications software. 3CX is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award all in recognition to the company’ commitment to innovation and quality. 3CX maintains a global presence with offices in 9 countries and localized information available in various languages
including Norway (http://www.3cx.no/) and Sweden (http://www.3cx.se/).

Press Contacts:
Phonzo AS
Petter Tidemand
Chief Marketing Officer
Tel: 0047 8539 1000
Fax: 0047 8539 1001
E-mail: petter.tidemand@phonzo.com

3CX
Nathalie Kania
Marketing Manger
Tel: 00357 22 444032
Fax: 00357 22 444033
Email: nk@3cx.com

Polish foundry forging ahead with 3CX Phone System

2010-11-11T04:44:00.000-08:00

Large manufacturing companies use GUSS-EX to provide design, production planning and casting of machine parts. They also provide warehouse logistics services for clients that want to plan and optimize their storage systems. This foundry focuses on streamlining its operations and enhancing the competitiveness of the Polish foundry industry. GUSS-EX is based in Poland and recently expanded with new offices in Russia, Ukraine and Belarus.IT Manager of GUSS-EX, Piotr Rowinski, wanted to network these new offices to the Polish headquarters. While researching, he found that the current system they had was not scalable, it was extremely expensive, they were locked into one vendor and it was complicated to deploy to remote offices. Piotr decided that he needed to find an alternative solution and this is where 3CX stepped in.

3CX Phone System solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various VoIP providers and is far less expensive than a traditional PBX.

After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”

The full case study can be found here.

Neon Healthcare organisation glows with 3CX!

2010-10-19T04:21:00.000-07:00

Neon Health Services Inc., a well known organisation in Cleveland Ohio, which is now entering its 40^th year as a network of community health centers, has entrusted 3CX as their telephony provider.

Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.

Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the free version of 3CX Phone System, Al found 3CX to be the perfect match.

A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the free 3CXPhone (soft phone) and/or 3CX Assistant.

“..The installation of the 3CX communication system has transformed me to a
hero. Thanks 3CX!" says Al Barker.

The full case study can be found here.

3CX Launches Free VoIP Phone for Android Mobile

2010-09-09T02:09:00.000-07:00

3CX, which makes the VoIP PBX 3CX Phone System and the Windows 3CX softphone, today added a free VoIP phone for the Android OS to its growing list of products.

The phone can be downloaded for free by both consummers and enterprises.

Therefore Android smartphone users on a variety of phones (including the Google Nexus, the HTC Desire and the Sony Ericsson Xperia) can make free phone calls via 3G and wireless.

The 3CX free VoIP phone for Android mobile works with standards based SIP servers including 3CX and other Phone Systems.
It is not locked down to a particular PBX or provider.

This gives users the flexibility to pick and choose their favorite VoIP PBX. They can also switch at any time or use different VoIP providers simultaneously.

The CEO of 3CX, Nick Galea, said: “Smartphones will soon be the defacto mobile communication option. With a docking station they can even act as a desk phone in time.
"A VoIP PBX must embrace this technology and deliver seamless integration to provide true mobility to its users.”
“Smartphone support is a key component of our strategy and the 3CXPhone for Android delivers on this vision”.

Mr Galea added: “We chose Android as our first platform because it is gaining market share and evolving at a rapid pace. Right now in the smartphone market Android has an advantage as it is standards-based, open and vendor independent. Furthermore Android mobiles are available at competitive prices.”

3CXPhone for Android is based on SiPagent. 3CX acquired this popular SIP phone for Android in June 2010. SiPagent users are able to upgrade free of charge to the 3CXPhone.

3CX Phone System Operable with Yealink IP Phones

2010-08-08T01:15:00.000-07:00

3CX, the award winning Phone System for Windows has completed successful tests with Yealink IP video and voice Phones.
The 3CX CEO, Nick Galea, said: “We are pleased to announce the interoperability between 3CX and Yealink. Yealink IP phones are easy-to-configure and very cost-effective which makes them an excellent addition to the phone range supported by 3CX. Therefore customers and partners can be assured that Yealink phones are fully tested and supported with 3CX.”

Stone Lu, the VP of Yealink was also very pleased with the interoperability of their award-winning products and 3CX; in particular the combination of the 3CX IP PBX and the Enterprise HD IP Phone to create a value-for-money innovative solution for SMBs.

3CX Phone System for Windows is based on the SIP standard and supports most popular VoIP Gateways, SIP phones, VoIP service providers and PSTN phone lines. It offers a scalable and easy-to-install alternative to proprietary PABX telephony solutions.

3CX Phone System 9 goes Unified Communications with Video support

2010-08-05T07:24:00.000-07:00

V9 of the popular Windows Phone system adds video support, android client and enterprise capabilities

3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.

“3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX’s appeal to larger companies”

“3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically.”

Video support
V9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.

To read more on this article, please click here.

3CX Phone System V9 gives Unified Communications solution

2010-07-27T03:49:00.000-07:00

3CX, which offers a software based PBX for Windows, has released version 9 of its Phone System.

The Phone system V9 gives a free SIP phone for Android, video support and enterprise capabilities.

This upgrade allows clients to monitor their remote PBX installations via the 3CX Assistant. It also offers automatic remote installation and configuration of the 3CX Assistant and the 3CXPhone for a full Unified Communications solution.

The CEO of 3CX, Nick Galea, said: “The 3CX Phone System 9 is a complete Unified Communications solution. We have added support for smartphones as clients and standards-based video. Furthermore there are key enterprise features which widen 3CX’s appeal to larger companies”

He added: “3CX now has over 20,000 server installations worldwide. With v9 available this number will grow dramatically.”

The V9 Video support allows a single click set-up of video calls with other 3CXPhone users. Video calls are also possible to standards-based video phones including those made by Yealink, Xlite and Grandstream.

In terms of Android smartphone support, with 3CX v9 Android users can receive or make calls from anywhere using their extension. They just download the 3CXPhone for Android softphone and configure it to their 3CX Phone System account.

Other features are the provisioning of the 3CXphone and 3CX Assistant which makes deploying and administering installations much easier.

Phone System users can install the client apps by clicking on an HTTP link which will automatically install and configure them. Updates are automatically sent to the clients.

There is also Multi Site – Capability Monitor presence with queues on remote PBXs. This supports standards-based SIP phones, with no proprietary phones required.

The 3CX Assistant now lets you create conference calls to internal and external users easily and offers improved presence and call forwarding.

For more information on the many features available visit 3CX.

Free 3CX SIP phone for Android launched

2010-07-01T22:31:00.000-07:00

3CX, the company which created a phone system for Windows to replace your proprietary Phone Branch Exchange (PBX), has now launched a free Android Session Initiation Protocol (SIP) phone.

3CX has created the Android SIP phone in recognition of the increasing importance of the smartphone in conjunction with a modern VoIP PBX.

The popularity of the 3CX softphone means that a beta version has been brought out for the Android Platform, immediately available for the Android 1.5, 1.6, 2.1 and 2.2

It can be accessed on many smartphones including Motorola, Samsung and Sony Ericsson as well as Google HTC (including HTC Desire and HTC Elite).

The 3CXPhone for Android SIP Phone is available via the Android market place. You just open up the market place and search for 3CXPhone to install it. The 3CX VoIP Phone for Android is free of charge. Not only does it work with the 3CX Phone System, but also numerous other VoIP services.

Apple has ‘proper’ launch of new 4G iPhone

2010-06-07T04:18:00.000-07:00

Some of the lustre may have been taken off of the occasion when a prototype 4G iPhone was found in a bar room toilet two months ago, but Apple is now wilfully releasing their new 4G smartphone.
The iPhone 4G is expected to take VoIP calling to another level bringing faster service and better call quality among other benefits.
The launch takes place at World Wide Developer Conference in San Francisco with none other than Apple CEO Steve Jobs himself doing the unveiling.
There are rumours that he will also officially present the updated Safari 5.0 web browser and the iPhone 4.0 OS. This new operating system will make many things easier on the iPhone, not least multi-tasking.
When the prototype 4G iPhone ended up in the hands of website Gizmodo, tech geeks marvelled at the new technology which included High Definition video and dual cameras as well as a new sleek design.
It is thought that the 4G iPhone will be available in the US via the Verizon Wireless network.

Acrobits fulfills need for SIP apps

2010-06-02T06:54:00.000-07:00

As more and more mobile phones have access to VoIP what we users need are more SIP apps.
One such is the Acrobits softphone app for the Apple iPhone, which is now allowing you to use 3G or WiFi networks for making VoIP calls.
The Acrobits app has some pretty sophisticated features such as the G.729A codec which gives better 3G.sound quality and ‘push notification’ which notifies you to turn on the app even if you weren’t running it when you received the call. The latter feature requires a Wi-Fi or cellular data internet connection and iPhone OS 3.0 (at a minimum). It works on other Apple products like the iPod Touch and the iPad.
Among many other features on the Acrobits app there is also integration with your iPhone contact book search function.
The app is incredibly flexible as you can easily import accounts from any of the main newtwork providers and it also offers multiple SIP account capability.
The Acrobits softphone app is available as a downloadable app with 3G capability and can be purchased through iTunes for $7.99.
So far it has had a good customer response with the ease of use being praised.

iPhone or Android?

2010-05-29T00:29:00.001-07:00

Increasingly there are more and more VoIP smartphones on the market but the most popular models are probably the iPhone and the Android.
Industry insiders seem to think that the Android could be on its way to overtaking the iPhone in terms of usership. There are a number of reasons for this.
Firstly, these phones use different network providers, and it may be that the reliability of the network provider becomes the most important component.
Basically in the United States iPhones run on AT&T, and the coverage can be a little patchy. Yes you get a faster service in some places than on the Android, but what good is that if the connection is dodgy? Many users are jumping ship from the iPhone to the Android simply because they feel they get a better service from Verizon than AT&T.
Furthermore the versatility of the Android makes it more accessible to many phone operators. Google has also churned out so many apps that there is a wide choice of features. Apple meanwhile is discouraging the production of third party apps for the iPhone. They have also refused to support flash, unlike Google in the new Android OS.
However the competition is always hot, and there are rumours that Apple may ditch AT&T in favour of the Verizon network.
Keep an eye on this blog for all the latest news, and let us know you think about which VoIP phone is better?

BT offers Ribbit voice services

2010-05-26T04:33:00.001-07:00

British Telecom is to launch Onevoice Ribbit in Beta with such benefits as voicemail speech-to-text transcription and intelligent call routing. The Onevoice Ribbit also gives you one telephone number for all incoming and outgoing calls.
Vice President of BT Global Services Neil Sutton said: "Ribbit will enable Onevoice customers to be part of a growing trend towards unified communications.”
The product will help customers with Onevoice Virtual Public Network (VPN) systems to get even more from their IP telephony.
For instance when using a cloud-based Ribbit softphone abroad you could tap into another wi-fi network so that you were not liable to pay roaming charges. With the Onevoice service you only pay for the cost of the VPN, with no extra call charges. Business users can also transfer most of their voice traffic onto the VPN to get full use out of the Onevoice service.
BT bought Ribbit in 2008 for over $100 million. The company creates technology which allows automated transcription of voicemails into text or email form, as well as mobile phones and other telephony products.
In the future the Onevoice Ribbit may be available on devices like the iPad.

VoIP is way of the future

2010-05-22T23:05:00.000-07:00

The study conducted by market research company Frost & Sullivan found that the demand for mobile VoIP will skyrocket over the next few years.
Because of this trend it warned mobile providers not to resist making VoIP available to its customers.
Market analyst Saverio Romeo said: "70% of the top European mobile providers restrict access to VoIP. These operators are continuing to discourage subscribers from using VoIP despite the fact that there is a high user demand for such a cost effective service."
Romeo added that this didn't make sense as many mobile platforms supported Session Initiation Protocol for third party apps. Meanwhile phone companies could provide benefits such as High Definition voice which VoIP companies like Skype might not be able to.
This demand will be fuelled by the increased availability of broadband, smartphones and flexible pricing as well as the success of iPhone apps which are convincing other smartphone makers to create phone apps.
In 2008 Europe, Asia, North America, and Latin America were responsible for $605.8 million of mobile VoIP revenue. By 2015 that revenue will reach a staggering $29.57 billion.

Google expands VoIP Solutions

2010-05-18T03:26:00.000-07:00

Google is seeking to improve its VoIP and videoconferencing capabilities by purchasing Global IP Solutions (GIPS).
Google has offered to pay $68.2 million for the Norwegian company.
Rian Liebenberg, an engineering director at Google, said in a statement: "The worldwide web is quickly evolving as a development platform. Audio communication over the Internet and real time video are becoming important new user tools."

"Because GIPS provides high quality audio communication and real time video over an IP network, Google is looking forward to a innovative collaboration."

The GIPS board is advising its shareholders to accept the offer from Google. The company said in a statement that large shareholders, including Kistefos Venture Capital II DA, have irrevocably committed to accepting the offer with respect to approximately 50% of the outstanding shares and votes of GIPS.

The announcement comes just a day before Google begins its I/O conference. Aside from its internet advertising the company is looking to branch out into other revenue streams. Google has already developed VoIP technology in the form of Google Voice and Gizmo5.

Telecoms analyst encourages mobile operators to use VoIP

2010-05-11T07:01:00.000-07:00

The VoIP industry analyst Ovum has said that unless Mobile operators embrace VoIP, they will be overrun by low cost calling alternatives.
The warning comes only a few days after internet calling company Skype announced a reduction of its calling charges.
According to the Ovum report, preventing mobiles from getting VoIP capability could backfire.
The principal analyst at Ovum, Steven Hartley, said: "Blocking VoIP is like stopping the tide. While most mobile operators are hindering the use of VoIP, they would do better to try and work with it.
"Right now all they are offering are special VoIP tariffs to avoid regulator attention, but these are not viable for end-users.
"Unfortunately without outside pressure, operators would not even be concerning themselves with VoIP.”
Mr Hartley added that it is only a matter of time before VoIP is widely adopted in such a competitive environment.
One company which sees a future in VoIP is Verizon which plans to offer Skype to mobile customers.

Android smartphone to get Flash Player 10.1 beta

2010-05-02T00:57:00.000-07:00

Smartphones which run Google's Android OS will now have Flash Player 10.1, thanks to a beta released by Adobe.
This will allow them to stream web videos and bring up flash websites. Adobe has in the past tried to get lesser versions of the Flash Player onto smartphones, but this is the first time that the full version will be employed.
The Chief Technology Officer at Adobe, Kevin Lynch, said: “A public beta will be demoed at the Google I/O conference of May 19th and 20th. That will be followed by a full version in June. Google also plans this technology for Android OS 2.2.”
Lynch added that Adobe is also working on flash players for other smartphones including Symbian, Windows Phone 7, BlackBerry and webOS. However Apple does not want Adobe to create flash capability for its iPhone.

JooJoo touch screen computer will rival iPad

2010-05-01T01:46:00.000-07:00

The Fusion Garage product is a computer tablet. It has a large screen with a 16.9 ratio but unlike the iPad, uses a Linux-based operating system.
Chandrasekar Rathakrishnan, the Fusion Garage CEO, said:" Although our main product is the browser OS, we have decided to launch the OS with a tablet device".

There will be two versions of the JooJoo, one which uses Wi-Fi connectivity only, with a 3G-capable version launching later this year. The JooJoo will cost £319 plus shipping and tax.

3CX receives Unified Communications Magazine 2009 Product of the Year Award

2010-04-28T05:54:00.000-07:00

3CX Phone System for Windows Recognized for Exceptional Innovation

3CX announced today that Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications magazine Product of the Year Award.

Nick Galea, CEO, 3CX says “3CX excels at building an easy to use and easy to manage unified communications platform for any size business. We are delighted that the 3CX Phone System for Windows has been recognized for the unique unified communications capabilities and was awarded for the 2009 Product of the year Award for two consecutive years."

3CX Phone System for Windows is a revolutionary IP PBX that delivers unified communications technology by merging voice and data networks, allowing businesses to simplify real time delivery of information and ensure ease of use.

With 3CX IP PBX, collaboration between co-workers is made easier and cooperation with business partners and clients becomes more direct; even when the parties are not located in the same place.

To read more on this press release, please click here.

Apple sued by Elan Microelectronics for touch-screen phones

2010-04-27T22:25:00.000-07:00

Sales of the iPhone and iPad could come under threat due to claims for patent infringement.
The US International Trade Commission (ITC) is currently investigating Apple.
Elan Microelectronics, a Taiwanese touchscreen maker, reported Apple to the ITC claiming the company used patented multi-touch technology (which detects when more than one finger is on the keypad) to build iPads and iPhones.
There have already been billions of dollars worth of sales of iPads and iPhones, both of which are touchscreen mobile devices.
In 2008 Elan won a similar case against touchpad technology company Synaptics, and now they are accusing Apple of "knowingly and deliberately" infringing the patent.
If the accusations are proved the ITC has the power to ban the import and sale of iPhones and iPads and order a cease and desist for any previously imported products.
It is thought that Elan maybe seeking a licensing agreement with Apple for the multi-touch technology.
Roberta Cozza, an analyst at research firm Gartner said: "Touchscreens are becoming more and more popular and are used on both expensive and mid-range phones.
"As phone capabilities increase, buyers are becoming more aware of the benefits of touch interfaces, and sellers are responding."
Over the next three years Gartner expects touchscreens to make up 58% of all mobile device sales worldwide and over 80% in Western Europe and North America.

Prototype 4G i-Phone found in toilet

2010-04-22T23:01:00.000-07:00

The latest i-Phone design was been found in the washroom of a Californian bar after being dropped by an Apple engineer.

Gray Powell admitted dropping the phone in a bar near Apple headquarters in Cupertino, Redwood. The device gives us an insight into the latest new technology.

Not only does the i-Phone have a new sleek design, but new features too including a flash camera, and a video camera which is front facing. There is a larger battery and a smaller but higher resolution screen. It also has new mute and volume buttons while the straight metal back replaces the previous curvy design. It is thought to be the latest in i-Phone technology.

Industry experts and bloggers were certain that the phone was the real deal, despite it being disguised in a 3GS case, with one John Gruber saying that he verified the phone with Apple, after it was purchased by Gizmodo .

He stated: "After calling around I believe this is an Apple prototype - one which they are very interested in getting back."

All this has been confirmed now that Apple has ordered Gizmodo to return the i-Phone.

Bruce Sewell, senior vice president and general counsel at Apple, said in a letter: "It has come to our attention that Gizmodo is currently in possession of a device that belongs to Apple. This constitutes a formal request that you return the device to Apple."

Otherwise Apple has refused to comment on the story.

i-Phone app helps autistic children communicate

2010-04-20T01:18:00.000-07:00

i-Phone applications can be useful or ridiculous, from handy interactive maps to an app which makes your handset sound like a shotgun reloading.

But one of the latest apps is a ground breaking advance which could change the way we communicate with autistic children.

Lisa Dominican developed the Grace app to help her two autistic children speak freely.

The success of the app may now mean that it is widely used in schools in her local area - Sydney, Australia.

The i-Phone touch screen can help autistic children who may need to associate words with images in

order to speak.

The app was based on the Pictures Exchange Communication system (PECs), in which photos of an object are built up and attached to a board to act as communication aides. All new words are added to the PECs doc which quickly becomes a large and unwieldy document.

Lisa explained: "You have to take, print and laminate the photos before attaching them to the board, and repeating this is very time consuming.

"But because the child can just point to an image on a i-Phone, the process is quicker and easier and there is a reduction in frustration behaviour.

She added: "As autistic children are capable of throwing massive tantrums, this is excellent news."

Lisa plans to sell the software in schools, while Aspect, Australia's largest autism organisation has also registered its interest.

Lotus Racing Formula 1 communications accelerate with 3CX

2010-03-24T03:51:00.000-07:00

3CX appointed Official Technical Supplier

London March 24 - Lotus Racing and 3CX announce that, 3CX has been appointed as technical
supplier and that Lotus Racing has installed 3CX Phone System in its technical centre and mobile race track operations. Thepopular VoIP PBX system will be used for each F1 race around the globe – providing the vital comms link between Norfolk HQ and the track team.

Commenting on this alliance, Lotus Racing Head of IT Bill Peters said “We needed a state of the art PBX that would deliver unified communications and high quality voice across the globe. 3CX and Lotus Racing clearly share the same ethos of excellence and success, with a winning attitude.” 3CX Phone System Enterprise Edition 8 was implemented last month at the Technical Centre in Hingham, Norfolk with 1 Patton ISDN E1 gateway, VoIP Unlimited trunks and 130 Cisco SPA phones.

Nick Galea, CEO of 3CX felt privileged to be selected by Lotus Racing. “It's a team with a long heritage of success and technical innovation in a sport which depends so much on technology and reliability. We’ve built reliability into the core of 3CX and to receive acknowledgment from Lotus Racing is a great accolade for the 3CX Team.”

Although there are many benefits to implementing 3CX Phone System, the top paybacks for Lotus were seen as follows:

Mobility: 3CX Voip technology enables staff to work remotely around the globe. Remote extensionstrackside enables the racing crew to talk to each other irrespective of their location. The MyPhone portal makes it easy foreach employee to configure rules on how calls were to be treated and routed.

Manageability: Extensions and phone lines can be added on-the-go with a few clicks and the phone system can be backed up like any other windows application.

Savings: A large proportion of Lotus’ phone traffic is now sent over inter-company VoIP
circuits thereby considerably reducing high mobile phone costs and prohibitive roaming charges.

Unified Messaging: Employees have easy desktop call control and can contact colleagues and transfer calls with a click of a button. Voice mail and faxes are delivered to the users email inbox.

To read more on this press release, please click here.

Spitfire and 3CX offer channel complete SIP solution

2010-02-19T03:40:00.000-08:00

London, UK – February 17, 2010 - Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become a 3CX Supported SIP Trunk provider, with Spitfire SIP Trunk configuration built into the latest release of 3CX software, and support for Spitfire SIP Trunks being available from 3CX’s global technical support center.

Spitfire presented 3CX to its partner channel in a joint seminar for Spitfire Partners at the end of January 2010, to promote the benefits of the 3CX IP phone system using Spitfire SIP trunks. In addition to this 3CX is holding two fully subscribed training days exclusively for Spitfire Partners at their training center in Kingston-upon-Thames.

The 3CX phone system is a Windows based IP PBX that replaces a proprietary hardware PBX. 3CX’s IP phone system has been developed specifically for Microsoft Windows and is based on the SIP standard.

Spitfire’s Partner Service provides a wide range of telecoms support for IT support companies and VARs looking to move into voice. This includes overviews on an introduction to telecoms, third level support and access to Spitfire’s Wholesale Line Rental and SIP products.

Nick Goodenough, Spitfire’s Partner Service Manager says, “Our aim is to help IT companies that wish to move into voice take the initial steps. IT resellers have great relationships with their clients and are on site on a regular basis. They should consider providing voice as delivering and supporting another application on the LAN. Spitfire’s role is to provide our IT Partners with the service wrap and products to give them the confidence to provide voice services with our support. Spitfire offers over 20 years experience in the voice market and is now a leader in SIP Trunks, VoIP and business Internet connectivity, so we offer the complete package to support IT companies moving into voice”.

To read more about this post, click here.

3CX appoints Electronic Frontier as UK distributor

2010-02-17T01:56:00.000-08:00

3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business

London and Theale, Berkshire, 16th February 2010: Electronic Frontier Ltd (EFL) has been appointed UK distributor by 3CX, the award-winning IP PBX software manufacturer. EFL will promote the complete range of 3CX products and offer full support and training for UK based dealers and resellers. At a strategic level, the agreement will allow EFL to offer 3CX as a bundle with a range of approved products, including Patton VoIP gateways and IP Phones.

Conor McCann, EFL’s General Manager, commented on the agreement, “We are delighted to be working with 3CX who we see as a pioneering player in the software-based IP PBX market. It offers great synergy with our existing VoIP portfolio and will allow us to offer even greater value to channel partners seeking best of breed VoIP solutions.”

Stephen Corrigan, 3CX’s UK Channel Manager said, “3CX is committed to growing it’s UK business, which saw a growth of over 250% in 2009, and needs strong distribution partners to help achieve this. Electronic Frontier has proven experience in the VoIP distribution market and offers a high level of support and a comprehensive range of value added services. We look forward to working with EFL to grow our UK market share.”

to read more on this article, please click here.

3CX and Beronet announce strategic partnership to provide complete IP PBX solution

2010-02-03T04:53:00.000-08:00

Certified interoperability between 3CX’s popular PBX for Windows and Beronet’s Berofix VoIP gateways guarantees customers’ piece of mind.

London, UK and Berlin, Germany – 1 February 2010 - 3CX - developer of the popular software PBX for Windows - 3CX Phone System, and Beronet - an industry leader in VoIP gateway equipment - announced today a strategic technology partnership that pairs 3CX’s software-based IP-PBX with Berofix VoIP gateways.

The partnership ensures that both companies will commit to do ongoing interoperability testing, ensuring that customers can buy best of breed VoIP software and hardware, yet still be assured of an end to end solution supported by both vendors.

The IP PBX and VOIP Gateway certified interoperability allows companies to immediately realize the cost-saving benefits of VoIP, whilst utilizing existing ISDN lines and thus enabling a gradual transition to VoIP. The Berofix VoIP Gateways are available as add in cards or as separate stand alone units. In both cases they fully support virtualized environments and do not require operating system drivers. The range starts with 4S0 (4BRI) and goes up to 4E1 connections. The cards can be upgraded allowing the customer full flexibility. A GSM and Analog interface module is in development. Selected 3CX and Beronet distributors will be offering special bundle pricing.

To read more on this story, click here.

3CXPhone 4 delivers free softphone in Smartphone look

2010-01-12T07:13:00.000-08:00

3CX’s popular free business soft phone gets intuitive new interface

London 12 January, 2010 - 3CX today announced a new version of its popular free VoIP softphone for Windows, 3CXPhone 4.0. 3CXPhone 4.0 sports an all new interface that should be familiar to millions of users the world over. Similar in look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.

“3CXPhone is a great VoIP phone for businesses. It’s easy to deploy and manage for network administrators. Users will love it for its cool look and intuitive interface.” Said Nick Galea, 3CX CEO.

Completely free

3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.

Remote extensions are easy with the 3CX Tunnel

3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘direct SIP’.

“The soft-phone is becoming a serious ‘IP phone option’ for businesses. They are easy to manage, save on electricity and administration. 3CXPhone is free of charge and is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.

3CXPhone 4 is international

3CXPhone 4 is available in several languages. Besides English, it is also available in German, Italian, Spanish, Chinese, Portuguese, Romanian, Russian and very soon in French.

To read the full story, click here

MigraX and 3CX dial the Swedish VoIP PBX market

2009-11-25T00:36:00.000-08:00

MigraX to distribute 3CX in Sweden to its reseller channel and offer special PBX bundles.

London, UK, November 24, 2009. 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with MigraX AB (www.migrax.se), a leading distributor of networking equipment in Sweden.

As an introductory offer, MigraX and 3CX will be offering special bundles of the 3CX Phone System and Grandstream hardware, which will translate into discounts of up to 30%.

MigraX distributes Voice over IP (VoIP), IP-telephony, secure firewalls and network security solutions among other products in Sweden. The company has now agreed to make 3CX a part of their commitment to high quality. That’s because MigraX finds the unique 3CX product to be one of the best solutions on the market when it comes to functionality, price and performance.

Lasse Larsson, the CEO of MigraX AB, said: “3CX is the rising star of the VoIP PBX market and we are excited to be able to distribute their products. 3CX offers an easy to use and cost effective solution that saves companies money and increases their productivity”.

MigraX has a strong expertise in VoIP and so is well placed to recommend 3CX in such glowing terms. 3CX stands out from the competition because it is a special software-based IP PBX which can replace a traditional hardware-based PBX.

To read the full story, please click here.

Voice Applications get Visual with 3CX VAD

2009-11-06T01:25:00.000-08:00

3CX Voice Application Designer allows building of powerful Voice Solutions with point and click ease

London, 5 November 2009 – 3CX today announced the availability of 3CX Voice Application Desi gner (VAD), a tool that allows companies to easily create powerful voice based solutions that automate everyday business processes and thus save time and improve customer service. Until now, building Voice Applications required code and therefore was a complex and expensive task.

By replacing code with drag and drop, the whole process of designing, deploying and testing a voice application has been immensely simplified and is now within reach for many more businesses.

For example, 3CX VAD can create a voice application that queries the caller for a customer number, then validates this number against a database and routes the call based on customer type. A repetitive task can be eliminated and valuable agent time is freed up which accelerates the process of helping a customer.

To read the full story, please click here.

Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX

2009-11-03T01:41:00.000-08:00

Award-winning realtors make huge up-front and annual savings on their telephony system

The RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. brokerages have just switched their telephony provider to 3CX and are reaping the benefits of a streamlined phone system for Windows which was inexpensive and easy to install.

RE/MAX provides training and technology to real estate agents via two offices and hundreds of staff spread across the Pacific North West. As these award-winning brokerages deal with up to 50 simultaneous calls from clients as well as 400 DID’s, they needed a sophisticated yet easy-to-use VoIP PBX system which would deliver value for money in a recession stricken economy.

After searching for quotes from many different companies and software providers, RE/MAX IT manager Dustin T. Adam found that using 3CX could make the company a massive annual saving of $20,000. This was on top of the even greater one-off installation saving conservatively estimated at $80,000.

Dustin said: “I started looking for a replacement to our aging telecommunications infrastructure and, like all good managers doing research, received quotes from a number of different companies and vendors.

“The average price for a replacement infrastructure, including all the desk phones, was nearly $100,000 or more. Doing most of the design and implementation myself along with Summit Services, a 3CX Premium partner, that cost was somewhere around $20,000. It didn’t take a rocket scientist to work out which was the better option.”

3CX is an excellent choice for SMB clients in these difficult economic times because it provides a number of different cost savings. For instance, RE/MAX was able to cut costs by unifying the phone systems for its two offices in Bellevue and Seattle. Another advantage of 3CX was increased mobility as the system allows RE/MAX staff to do business at all hours of the day and in any location.

3CX also saves on administration time as only one system needs to be administered and no third party is required for programming purposes. Neither will it be expensive to further expand the system in future by adding extra phones lines. With 3CX the process is much easier than traditional or proprietary PBX.

Read the full case study here

About RE/MAX

RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. use outstanding real estate agents to produce outstanding results. With more than 20 years working in areas such as Seattle, Tacoma and the San Juan Islands, RE/MAX offers longevity and experience. The company specialises in a wide range of real estate needs including single family homes, luxury homes and short sale and foreclosure properties.

About 3CX

3CX is the market leader in Windows VoIP PBX software. Its product, 3CX Phone System for Windows, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit www.3cx.com.

3CX Phone System gets chatty with Instant Messaging feature

2009-10-07T02:26:00.000-07:00

New version 8 completes unified communications offering with text chat, remote phone management, CRM integration and call center features

London, UK – 6 October 2009 – 3CX today announced a new version of its popular VoIP PBX for Windows, 3CX Phone System v8.0. With the new instant messaging feature, 3CX Phone System becomes a complete VoIP Unified Communications Solution. Other new features include improved IP phone management & provisioning, integrated soft phone, find me follow me and support for the new low cost Cisco SMB phones. 3CX has also expanded its PSTN connectivity options by supporting the new low cost Berofix cards.

“3CX Phone System has gone from strength to strength – it’s now installed in more then 10,000 companies worldwide and version 8 can scale up to 512 simultaneous calls and 2000+ extensions on a single server. The new version increases employee productivity and at the same time reduces TCO because of its easy administration.” said Nick Galea, 3CX CEO “Customers already report significant savings, and with support for lower cost VoIP gateways and the prices of IP phones coming done, ROI will accelerate even further.”

Full CRM integration

Version 8 now includes full integration with Microsoft Outlook & Salesforce.com. Users of the system can automatically launch calls from Outlook without having to enter the number on the phone. All calls are automatically logged for better reporting. Inbound calls can automatically be matched to a customer record based on caller ID.

Improved 3CX Assistant

The 3CX Assistant, a Windows utility that allows desktop call control and shows presence of other users, now includes the ability to trigger recording of a phone call, as well as an integrated corporate and personal phonebook for each launching of calls. It also features an integrated soft phone, and can be used from remote locations.

Improved Call Center features

3CX now boasts advanced Call center features at a fraction of the price of traditional PBX solutions. A ‘Call Barge-in’ feature allows supervisors to literally barge in to calls. A prioritized Hunt Queue strategy allows the order to be determined in which calls should be distributed to agents. With this queue strategy it is possible to do skills based routing. A ‘ring all’ queue strategy was also added.

Mobility

Additional mobility features have been added. Calls forwarded to a mobile can be sent to company voice mail if not answered or refused by the callee, making the call forwarding feature more practical. In addition the web based MyPhone user Portal was extended to include new pages for Outbound/Inbound/Missed calls. The MyPhone portal now also includes a new, easier to use, Call Forwarding interface, as well as an extension monitoring page. Presence of other users, as well as key extension settings, can now be monitored from anywhere in the world and from any operating system!

Other features

Ability to black list callers
Company and Personal phonebook for easy launching of calls
Provision personal phonebook to selected IP phones
Improved IP Phone management: Monitor all connected IP phones and re provision or reboot if necessary
Secure RTP – ability to encrypt voice

About 3CX

3CX is the market leader in Windows VoIP PBX software. Its product, 3CX Phone System for Windows, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor's Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit www.3cx.com.

Euphonix chooses 3CX Phone System & Polycom phones as best VoIP PBX solution

2009-09-10T05:59:00.000-07:00

3CX Windows based software PBX and Polycom audio quality convince Audio Industry Giant

LONDON, UK and Mountain View, Calif. - Sep 07, 2009 : Euphonix, a leading manufacturer of large-format digital audio consoles, media controllers, and peripherals, has provided customers worldwide with trusted broadcast, post, live sound, and music production solutions for over 20 years. As a leader in their audio industry, Euphonix employees value high quality, high definition communications. So when it came to replacing their outdated telephone system, the Euphonix IT team turned to 3CX and Polycom, Inc. [Nasdaq: PLCM] for a state-of-the-art VoIP PBX system.

Tasked with the modernization of the Euphonix phone system, Euphonix’s Director of IT, Andor Izsak, found the offerings of traditional PBX vendors to be cost prohibitive and limited, forcing Izsak to find an alternative.

Izsak began researching IP PBX solutions and quickly realized he did not have the time for an open source Linux solution, where support, timely updates and ongoing product development may be an issue. He required a solution that could run on Microsoft Windows and had tight Windows integration

“I came upon 3CX, downloaded the free software package and was very pleasantly surprised by how quickly and easily I was able to set up a small home phone network,” recounts Izsak. “I started talking with 3CX and settled on the enterprise package with two years of support. Within a week and a half, I had the basic functionality of the old systems replicated at the new site. Not only was the roll out simple and fast, we saved a substantial amount of money going with 3CX.”

Izsak estimates savings of up to $100,000 in the first 12 months of use and anticipates the new phone system paying for itself in reduced operating costs within a year. Izsak said that they plan to implement the same Polycom/3CX VoIP solution in New York, London and Tokyo offices.

About Euphonix

Euphonix is based in Mountain View, Calif. and has offices in Los Angeles, New York, London and Tokyo. Founded in 1988, Euphonix has satisfied more large-format digital console users worldwide than any other manufacturer and continues to redefine the state of the art with its new slim-line controller products. For more information, visit www.euphonix.com/pro/about/.

About 3CX

3CX is the market leader in Windows VoIP PBX software. Its product, 3CX Phone System for Windows, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor's Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit www.3cx.com.

3CX Makes Company Phone Systems talk Skype

2009-08-25T04:13:00.000-07:00

3CX Launches Free SIP to SKYPE Gateway for 3CX Phone System users

3CX today announced that it has released 3CX Gateway for Skype, which allows VoIP Phone System users to receive and make SKYPE™ Calls company-wide

3CX Gateway for Skype is software based and will run on a non dedicated Windows System and on the same computer as 3CX Phone System. It is a free add-on for 3CX Phone System users, including those using the free edition. 3CX Gateway for Skype integrates Skype™ calls seamlessly into the phone system, allowing inbound Skype™ calls to be forwarded to call queues, ring groups, IVR, Voice applications and more.

“3CX Gateway for Skype allows companies to save significantly by using Skype for outbound calls. More-over, users can redirect calls to Skype™ numbers when out of the office and leverage Skype clients on iPhone and Windows mobile.” Said Nick Galea, 3CX CEO.

“A Skype™ account can also be published on the website so that customers can call the company free of charge. Skype™ calls will be channeled through the company phone system just as any other call and be forwarded to regular call queues. This can be significant competitive advantage for many web based businesses” continued Nick Galea.

Features

Completely software based, no need for a separate box
Full support for inbound and outbound Skype™ calling
Ability to specify a master account, which will transfer incoming
Calls to other Skype accounts and so keep the main Skype account free for calls
Supports latest versions of Skype™ client
Quickly add additional Skype accounts from the 3CX interface
Shows credit available for each Skype account
Automatic call logging

Obtaining 3CX Gateway for Skype

3CX Gateway for Skype can be downloaded from here. A detailed configuration guide is available here.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor's Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company's commitment to innovation and quality.

For more information visit www.3cx.com and 3CX VoIP Blog.

New Headsets Work for Wireless, Wired and Softphones

2009-07-23T04:34:00.000-07:00

There are two new Unified Communications solution products being released by GN Netcom. The new products are the Jabra GO(TM) 6400 and PRO(TM) 9400 Series, which are the first Bluetooth and DECT headset solutions that feaure a touch screen base for voip gateway. They are scheduled for release in September.

“We are dedicated to working with today’s industry leading unified communications solutions providers to help change the way office professionals communicate in Voip,” said David Grazio, Director of Channel Marketing, GN Netcom for IP PBX. “The Jabra GO 6400 and PRO 9400 series are the latest innovations that secure our commitment to the Jabra brand’s position as the number one choice for unified communication solutions.”

Read more about it here.

New VoIP Call Recording Solution for SMBs

2009-06-17T04:07:00.000-07:00

CTI Group and CommPartners Connect have partnered to offer VoIP call recording for small and medium-sized businesses called SmartRecord IP for sip phone.

“SmartRecord IP is a shining example of how IP communications can deliver feature-rich, fully integrated, and value-added services to the SMB market that are unmatched by the traditional phone company,” says Mark Peterson, Vice President of Sales and Marketing for CommPartners Connect. “Our resellers are proving each day that not only does the value proposition of VoIP sell services and sip phone, but applications like SmartRecord IP have great appeal to important segments of the SMB market and increase overall demand for Voice Over IP. By responding to the demand for these value-added features and applications, we are enabling our resellers to meet customer needs and win more deals while driving growth of their VoIP business portfolio.”

Read the rest here.

3CX Phone System for Windows voted Readers’ Choice Award Winner

2009-05-29T04:30:00.001-07:00

Leading Windows Networking resource site, WindowsNetworking.com, announced today that 3CX Phone System for Windows was selected the winner in the IP PBX Server category of the WindowsNetworking.com Readers’ Choice Awards.

“Our Readers’ Choice Awards give visitors to our site the opportunity to vote for the products they view as the very best in their respective category,” said Sean Buttigieg, WindowsNetworking.com manager. “WindowsNetworking.com users are specialists in their field who encounter various solutions for Enterprise Networking at the workplace. The award serves as a mark of excellence, providing the ultimate recognition from peers within the industry.”

WindowsNetworking.com conducts monthly polls to discover which product is preferred by network administrators in a particular category of third party solutions for Enterprise Networking. The awards draw a huge response per category and are based entirely on the visitors’ votes. WindowsNetworking.com visitors can submit their votes for the current Readers' Award poll in the site’s left-hand bar.

About 3CX

For more information visit www.3cx.com and 3CX VoIP Blog.

Why a Windows based PBX trumps a Linux based appliance or proprietary PBX

2009-05-21T05:21:00.000-07:00

3CX releases a Whitepaper explaining the benefits of a windows based phone system over a Linux based appliance or “VoIP enabled” proprietary IP PBX

London, UK, 21 May 2009 - Companies planning to take advantage of cost savings and productivity increases achieved by using VoIP face a difficult decision what PBX solution to choose. Amongst the options are a Windows based software solution, a Linux based black box style appliance or a “VoIP enabled” proprietary PBX. The whitepaper released today by 3CX titled ‘The top 10 advantages of a Windows based PBX’ details the key benefits of a Windows phone system and explains why customers should shy away from yet another black box solution.

“A Windows based PBX solution is by far the best choice for any company that relies on Windows networks & servers. Hiding the complexity of a Linux based PBX solution in a dedicated appliance or Linux distribution is only a short term solution that will result in a much higher TCO (Total Cost of Ownership) over time. Furthermore, companies will not be able to take full advantage of VoIP and Unified communications because integration possibilities with existing Windows applications will be limited”, said Nick Galea, 3CX.

“VoIP enabled” proprietary IP PBXs provide only limited centrala telefonica VoIP support and because in most cases they do not adhere to the open SIP standard, customers will be limited in choice of phones, VoIP services and gateway hardware and will not be able to get the full benefit of the VoIP ‘revolution’.

The whitepaper is available in PDF format from this location: http://www.3cx.com/voip-articles/whitepaper.pdf

Accompanying the whitepaper is a Youtube video presentation on ISDN telefooncentrale highlighting the key points, available here.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality.

CyberData VoIP Intercoms Ease Move to IP Telephony

2009-05-13T23:24:00.000-07:00

For some SMBs (small to medium-sized businesses), moving to IP telephony can be more complicated than it is for others. The reason: They have many peripheral devices and equipment connected to and working with their existing phone systems. The devices aren't conventional phones, but they provide voice communication to employees and visitors. Upgrading to an IP PBX requires upgrading such devices as well. Monterey, Calif.-based CyberData Corp. provides equipment making that possible. Its latest product is a set of VoIP indoor intercoms.

Read more about it here.

3CX checks in at hotels worldwide to bring VoIP to Hospitality industry

2009-05-06T05:18:00.000-07:00

New 3CX VoIP Phone System for Hotels slashes phone bills using VoIP and eliminates PBX maintenance and expansion costs

London, UK – 6 May 09 – 3CX announced today the availability of 3CX Phone System Hotel module, which allows Hotels to replace aging and expensive Hotel PBXs from Mitel, Alcatel, Siemens and others with 3CX Phone System for Windows, a modern software based VoIP IP PBX. The 3CX Hotel module adds important hospitality functions such as support for Check IN/OUT, DND, Room status and Wake up calls. It integrates with leading Hotel Software / Property Management Systems.

“Traditional Hotel PBX vendors have charged a hefty premium for their ability to perform hotel related functions” said Nick Galea, CEO of 3CX. “3CX costs a fraction of a comparable hotel PBX and in addition halves the hotel’s phone bill by allowing the use of VoIP”

Hotels can eliminate Lease Payments

Hotels paying high monthly lease payments for their current PBX can drastically reduce their monthly operating cost by replacing it with 3CX. The cost of outright purchase of 3CX is so low that hotels can earn back the investment in just a few months. Coupled with drastic reductions in the phone bill, 3CX can be an important part of reducing operating costs in these times of economic crisis.

Re use analog phones

Existing Analog phones in the rooms can easily be re-used with the use of low cost FXS gateways, further reducing the initial investment cost. Re-using analog phones also means there is no need to re-wire – existing analog phone points can continue to be used. IP Phones can be used only where it matters – for example in reception. Re-using analog phones also helps the environment by reducing unnecessary brown good wastage.

Wide range of Hotel Software/ Property Management Systems supported

3CX Phone System integrates with leading Hotel Software / Property Management Systems via several interfaces, including Legacy PBX emulation, the Fidelio FIAS protocol as well as support for Comtrol’s Lodging Link middle ware. Other interfaces are easily implemented and available on request. A subset of supported PMS systems includes Agilysys, Autoclerk, Cenium, Maestro for Northwind, Fidelity Hotel Management Systemm, Micros Opera, Brilliant Hotelsoftware, CMS Hospitality Guestcentrix, ResortSuite, Gracesoft, Hotec Expert Hotelier Suite, Hotel Concept, WebPMS, Atrium INN client server systems, HSS Hotel Software Systems, Innfinity software systems and InnRoad. A complete list is available here.

3CX Phone System Hotel module is available immediately and starts at €750/$895. More information is available here. An example costing to determine ROI can be found here.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com and the 3CX blog.

3CX Phone System v7.1 Delivers Personal Phone Assistant for ALL

2009-04-23T23:54:00.000-07:00

New 3CX Assistant for 3CX Phone System offers one-click call transfer, call parking, call divert, presence and more

London, UK – 22 April 2009 - 3CX today announced the availability of 3CX Phone System for Windows 7.1, which includes telefonní ústředna 3CX Assistant, a desktop utility that drastically improves phone usability and user productivity. 3CX Assistant offers extension users an easy way to transfer, divert, launch or park calls - via “drag and drop” rather then via a cryptic phone interface. In addition 3CX Assistant offers unified communications features such as extension status (presence) of other users and Call Queue information.

“3CX Assistant makes it much easier to take advantage of Phone System features” said Nick Galea, 3CX CEO. “Rather then learn cryptic phone dial codes, users can use their mouse and a familiar Windows GUI”.

Works with ANY phone including ANALOG phones.

3CX Assistant works in tandem with an existing phone, be it an IP phone, a soft phone, or even an ANALOG phone and thus delivers the benefits of VoIP and Unified communications to all. In fact, re-using analog phones via low cost voip gateway and sip servers is now more attractive and can drastically lower the investment cost in a new VoIP Phone System.

3CX Assistant features at a glance

Transfer, Divert or Park calls with a mouse click or via “Drag and Drop”

See status of other extensions and avoid “Telephone Tag”

Notification upon receiving a new voice mail message

View number of callers in a Queue

Pick – up calls waiting in the Queue

See which agents are logged on or on a call

Set user status to away/available

3CX Phone System 7.1 has an easy to use rights system that allows granular configuration of who can see what call information and perform which call operations.

Other 7.1 features

Besides the 3CX Assistant, 3CX Phone System has gained several other important features:

A new built in Call Reporter with many new reports including Call Queue and Agent Reports

A CDR service that can output ip telefon Call Data Records in any format

Improved default security and installation

Compatibility with Microsoft Small Business Server 2003 and 2008

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, for sip phone, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com.

3CX IP-Telefonsystem in Version 7.0 erschienen

2009-04-13T04:42:00.000-07:00

Der Hersteller 3CX, bietet ab sofort die neue Version 7.0 seiner TK-Anlage für Windows an. Man hat in der ISDN Telefonanlage Version 7.0 ein wichtiges Entwicklungsziele erreicht, so ist die Handhabung der anwenderfreundlichen Management-Konsole nochmals verbessert worden, die Nutzeroberflächen weiter optimiert - und gleichzeitig die Mobilität der Anwender gestärkt worden. Mit 3CX ISDN Telefonanlage Version 7.0 können die Nutzer jetzt individuelle Weiterleitungsregeln für ihre Durchwahl konfigurieren. Abhängig von der Caller-ID und der genauen Anrufzeit werden Anrufe für dieselbe Nebenstelle dann verschieden behandelt. Der Anwender kann beispielsweise festlegen, dass dringende Anrufe von besonders wichtigen Kunden oder Kollegen auch spät abends oder am Wochenende auf das Handy weitergeleitet werden, während die weniger wichtigen Anrufe in dieser Zeit einfach auf die Voice Box gehen.
Die wichtigsten Neuerungen in der VoIP TK-Anlage für Windows, Version 7.0:

* Individuell konfigurierbare, intelligente Weiterleitungs- und Durchstellungsregeln
* Nochmals verbesserte Management-Konsole und Nutzer-Oberflächen
* Unterstützung für den Betrieb als virtuelle Instanz in Hyper V
* Neuer Konfigurations-Wizzard
* Zeigen eingehender Anrufe als MS Outlook-Kontakte
* Unterstützung für Sangoma-Karten
* .NET API
* Optimierte Systemleistung für mehr als 50.000 Gespräche pro Tag.

Nick Galea, CEO von 3CX, betont im Gespräch mit VoIPphones.de, dass die Verbesserungen ganz der Unternehmensstrategie entsprechen, den Kunden eine softwarebasierte Telefonanlage zu liefern, die leicht zu konfigurieren und einfach zu bedienen ist. „Die individuell konfigurierbare, intelligente Weiterleitung – das ist entstanden, weil wir darauf gehört haben, was uns unsere Kunden sagen. Die Nutzer von IP-Telefonanlagen wollen mehr Flexibilität bei der Behandlung eingehender Anrufe. Auch mit anderen neuen Funktionen der ISDN Telefonanlage wie der neuen Management-Konsole und dem neuen Konfigurations-Wizzard entsprechen wir den Bedürfnissen der Anwender.“

How to use a Patton VoIP Gateway with 3CX

2009-04-10T06:45:00.000-07:00

Watch below the first of a series of 3 VoIP technical video tutorials in using a Patton VoIP Gateway with the 3CX Windows bases Phone System. You can also find its direct link here.

3CX Receives Unified Communications® Magazine’s 2008 Product of the Year Award

2009-03-23T08:25:00.000-07:00

3CX announced today that Technology Marketing Corporation’s (TMC®) Unified Communications magazine (www.uc-mag.com) has named 3CX Phone System for Windows as a recipient of its 2008 Product of the Year Award.

“3CX Phone System for Windows is a leading player in the unified communications market and this award confirms this. We are delighted to receive recognition from TMC NET for our achievements in the Unified Communications market”, said Nick Galea, 3CX CEO.

“3CX has proven they are committed to quality and excellence while addressing real needs in the marketplace. Unified Communications is pleased to grant a 2008 Product of the Year Award for voip gateway to their 3CX Phone System,” said Rich Tehrani, TMC President and Editor-in-Chief of Unified Communications magazine on sip server. We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from 3CX in the future.”

A full list of Product of the Year for Voip winners will be published in the March/April, 2009 issue of Unified Communications magazine, www.uc-mag.com for ip telefon.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the VOIP Windows IT Pro magazine 2008 Editor's Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company's commitment to innovation and quality.

For more information visit www.3cx.com and 3CX VoIP Blog.

About Unified Communications magazine

Launched in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions. Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an 'industry' section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market. Unified Communications has a readership of 100,000. For more information, please visit www.uc-mag.com.

About TMC

Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two to three million unique visitors each month worldwide, according to Webtrends. Ranked 2,724 by Quantcast, TMCnet is in the top .03% most visited Web sites in the US. In addition, TMC produces ITEXPO, 4GWE Conference, Digium|Asterisk World and Communications Developer Conference. For more information about TMC, visit www.tmcnet.com.

Web scanning made easy with Acunetix Web Vulnerability Scanner

2009-03-23T08:24:00.000-07:00

This short video shows how easy it is to launch a vulnerability scan against a website or web application using the scan wizard in Acunetix WVS. It also shows the amount of technical detail Acunetix WVS reports when a vulnerability is detected. In this video one can also see how easy it is to generate a report using the Acunetix Reporter.

Download Acunetix WVS FREE version now!

Click here for high resolution version

3CX już w Polsce, w partnerstwie z Halo Kwadrat Sp. zo.o.

2009-03-13T00:38:00.000-07:00

3CX (www.3cx.com), producent wielokrotnie nagradzanego systemu telefonii IP pracującego w środowisku Windows podpisał umowę dystrybucyjną z HaloKwadrat (www.halokwadrat.pl), dystrybutorem rozwiązań VoIP w Polsce.

“HaloKwadrat jest rozpoznawalnym i innowacyjnym dystrybutorem produktów VoIP w Polsce i bardzo nas cieszy możliwość współpracy z HaloKwadrat i rozszerzenia naszych możliwości dystrybucyjnych w tej części Europy.” - powiedział Nick Galea, CEO 3CX.

Wiedza techniczna oraz innowacyjny marketing HaloKwadrat będą kluczowe w pozycjonowaniu 3CX jako wiodącego produktu IP-PBX w Polsce.

“Aby prowadzona przez nas dystrybucja nie była jedynie przekładaniem pudełek i aby nasi inżynierowie mogli świadczyć profesjonalne wsparcie współpracującym z nami integratorom staramy się utrzymać relatywnie niewielkie portfolio produktów. Nad rozpoczęciem dystrybucji 3CX zastanawialiśmy się dość długo, ale w końcu, dzięki prostocie instalacji i bardzo przejrzystej, konkurencyjnej cenie 3CX podjeliśmy tę decyzję. Istotnym elementem tej decyzji był również fakt iż 3CX doskonale współpracuje z obecnie dystrybuowanymi przez nas komponentami sprzętowymi takich ISDN telefooncentrale producentów jak Sangoma Technologies, Patton Electronics i Polycom” - powiedział Aleksander Wierciński CEO HaloKwadrat.

“Czujemy iż rynek rozwiązań opartych na Windows w środkowej Europie czeka na takie właśnie rozwiązanie i my jako HaloKwadrat zamierzamy przyczynić się do dostarczenia go do integratorów oraz użytkowników końcowych. Pierwszym krokiem w zrealizowaniu tego celu jest pełna lokalizacja na język polski najnowszej wersji 3CX, którą będziemy prezentować na zbliżających się targach Intertelecom w Łodzi.”

System telefonii IP 3CX jest oparty w 100% na standardzie SIP i dzięki temu wspiera najpopularniejsze na rynku telefony IP oraz bramki VoIP. Może być używany jako wyjście do sieci VoIP lub Publicznej Sieci Telefonicznej (PSTN) voip telefooncentrale. Dzięki prostocie instalacji i skalowalności jest doskonałą alternatywą dla tradycyjnych rozwiązań PBX, jednocześnie dając użytkownikom dostęp do pełnego zestawu zaawansowanych funkcji telefonicznych, które pozwolą im na zmniejszenie kosztów telekomunikacyjnych oraz zwiększenie mobilności pracowników i efektywności ich działania.

O HaloKwadrat

HaloKwadrat jest wiodącym w Europie Środkowej dystrybutorem sprzętu wykorzystywanego do budowy rozwiązań bazujących na Open Source. Wyróżnia się doskonałymi cenami na sprzęt dla integratorów tego typu rozwiązań oraz profesjonalnym wsparciem technicznym dla produktów sprzętowych takich dostawców jak Sangoma Technologies, Patton Electronics i Polycom w połączeniu z oprogramowaniem Open Source Telephony(OST) np: Asterisk, sipXecs, FreeSwitch, Yate oraz trixbox CE. Dodatkowo HaloKwadrat organizuje intensywne szkolenia dla integratorów, którzy pragną szybko pogłębić wiedzę z zakresu rozwiązań Open Source Telephony (OST). Ponadto jest również jednym z głównych kontrybutorów kodu dla takich rozwiązań OST jak Freeswitch, SipX oraz Callweaver.

HaloKwadrat jest w 100% polską spółką, współpracuje z ponad setką (100) integratorów rozwiązań Open Source Telephony w Europie i ma swoje biura w Warszawie, Berlinie i Skt. Petersburgu.

O 3CX

3CX jest międzynarodowym producentem oprogramowania do zastosowań telekomunikacyjnych z biurami w Wielkiej Brytanii, USA, Niemczech, Australii, Hong Kongu oraz na Malcie i Cyprze. Jest partnerem Microsoft (Gold Certified) i jest wspierany przez doświadczony zespół zarządzający. Utworzony przez 3CX programowy IP-PBX działający pod systemem Windows, uzyskał certyfikację Windows Server 2003 oraz zdobył wiele nagród wliczając w to: złoty medal Windowsnetworking.com, nagrodę “the Communications Solutions 2007”, nagrodę wydawcy Windows IT Pro magazine 2008 oraz nagrodę “Best Buy” magazynu Computer Shopper Magazine, a wszystkie te nagrody w uznaniu dla wkładu firmy w innowację oraz jakość usług.

Aby uzyskać więcej informacji o 3CX odwiedż www.3cx.com i 3CX VoIP Blog.

Aby uzyskać więcej informacji o HaloKwadrat odwiedż www.halokwadrat.pl.

AireSpring, Sutus Announce Interoperability at ITEXPO

2009-02-19T00:02:00.000-08:00

ireSpring (News - Alert) has achieved interoperability between its SIP Services and Sutus’ Business Central designed to provide small businesses with a streamlined low cost IT and telephony bundle.

Sutus (News - Alert) Business Central is a telephone and data networking solution that combines a comprehensive VoIP phone system with data and networking tools required to run a small office in one easy to use appliance.

The idea behind teaming the systems to help companies, in an every tightening economy, cuts costs while making operations more efficient, according to Daniel Lonstein, chief operating officer for AireSpring.

The value of these unified IP Telefonie enabled devices comes in the reduction of routing charges and integration costs.

Read more about it here.

3CX Launches YouTube Channel with Technical VoIP Nuggets

2009-02-18T01:15:00.001-08:00

Innovative video clips provide FREE online visual training on VoIP, SIP and 3CX IP PBX

London – 17 February, 2009 - 3CX (www.3cx.com) the international developer of telecommunications software has announced the launch of its Youtube channel, which contains a series of technical videos called “VoIP Nuggets”. These are short video clips, published on Youtube, which provide online training of 3CX Phone System for Windows as well as SIP & VoIP technology. The videos are authored by 3CX staff, the 3CX user community as well as technology partners such as Patton. The tutorials are provided free of charge.

“There are several websites which explain VoIP telefooncentrale technology, however they are text based and often quite theoretical. The VoIP nuggets are targeted towards IT administrators or computer resellers that want to get started on VoIP technology. The videos cover practical issues such as gateway setup, firewall configuration, SIP basics and so on”, said Nick Galea, CEO at 3CX.

3CX’ VoIP nuggets are available from: http://www.3cx.com/blog/category/voip-nuggets/

The 3CX Youtube Channel is at http://www.youtube.com/3cxvoip

In addition to 3CX’ VoIP Nuggets, 3CX also maintains a SIP / VoIP FAQ and a 3CX’ Blog. 3CX publishes its website in 26 languages and also maintains a Wiki.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com.

3CX appoints Factis as distributor for Portugal

2009-02-05T02:14:00.000-08:00

Londres, 02-02-2009 – A 3CX (www.3cx.com), empresa responsável pelo desenvolvimento internacional do 3CX Phone System para Windows que conta já com vários prémios obtidos, anunciou um acordo de canal com a pioneira do 3CX em Portugal, a FACTIS (www.factis.pt). A FACTIS irá encarregar-se da distribuição do 3CX IP PBX a uma rede de parceiros própria, aos quais fornecerá todo o apoio no sentido de garantir a entrega de soluções VoIP completas aos seus Clientes. A principal missão da FACTIS será a de colocar este sistema telefónico inovador como uma referência de facto no mercado português do VoIP.

“Na 3CX estamos bastante contentes por trabalhar com a FACTIS. A FACTIS tem bastante experiência na área de VoIP e é reconhecida em Portugal. Consideramo-la uma excelente empresa para uma parceria que nos permita penetrar no mercado Português” disse Nick Galea, CEO da 3CX.

João Fonte, CEO da FACTIS disse “Com a adição do 3CX Phone System ao nosso portfolio de produtos e soluções e com o investimento que entretanto efectuámos no treino dos nossos colaboradores, estamos agora em posição de oferecer aos nossos revendedores acesso ao mercado emergente dos sistemas telefónicos VoIP baseados em Windows. O 3CX IP PBX é muito simples de gerir para administradores de rede na medida em que se integra perfeitamente na infra-estrutura de rede Windows, fazendo dele o produto ideal para os nossos Clientes e parceiros.

O 3CX Phone System para Windows é baseado no standard SIP e suporta os equipamentos comuns disponíveis no mercado - Telefones SIP, Gateways VoIP, Service Providers VoIP e linhas tradicionais PSTN. É uma alternativa bastante escalável e de fácil instalação às soluções baseadas em PABX proprietárias, ao mesmo tempo que permite o acesso a uma vasta gama de funcionalidades avançadas, redução drástica dos custos de telecomunicações, melhora a mobilidade e a produtividade dos colaboradores.

Acerca da 3CX

A 3CX é uma empresa internacional de desenvolvimento de software de telecomunicações com sede na Europa e escritórios no Reino Unido, EUA, Alemanha, Chipre, Malta, Austrália e Hong Kong. É Gold Partner da Microsoft e é constituída por uma equipa com vasta experiência em gestão e desenvolvimento. O seu produto, o 3CX Phone System para Windows, recebeu a certificação para Windows Server 2003, assim como vários prémios como reconhecimento do compromisso da empresa com a inovação e qualidade, destacando-se: Windowsnetworking.com Gold Award, o Communications Solutions 2007 Award, o Windows IT Pro magazine 2008 Editor's Best Award e um Best Buy Award da Computer Shopper Magazine.

Mais informação disponível em www.3cx.com e no Blog 3CX VoIP.

Acerca da FACTIS

Criada em 1995, a FACTIS é uma empresa Portuguesa de serviços de Engenharia e Tecnologias de Informação baseada em Lisboa e com cobertura nacional, incluíndo os arquipélagos da Madeira e dos Açores. Promovendo soluções de sistemas e telecomunicações assim como serviços de suporte, a FACTIS é uma empresa orientada para o Cliente com um objectivo específico: construir relações fortes a longo prazo com Clientes e parceiros. No sentido de melhor servir e responder às necessidades dos seus Clientes está organizada em Áreas de Negócio Funcionais - Outsourcing e Projectos Especiais, Engenharia e Soluções de Infra-estrutura e Consultoria e Soluções de Software.

Para cada produto ou solução, a FACTIS desenvolve um modelo de negócio específico adequado ao mercado local.

Understanding the 3CX Phone System server activity log

2009-02-04T07:19:00.000-08:00

This VoIP nugget explains how to interpret the 3CX Phone System server status logs. The nugget walks you through the setup and tear down of a phone call, explaining the messages that are generated along the way.
This nugget is an excellent way to learn how to use the server status logs to troubleshoot problems.

Check out the 3CX blog for more great VoIP related videos.

3CX & Voxitas announce interoperability and end to end VoIP solution

2009-01-30T01:30:00.000-08:00

3CX, developer of an innovative VoIP PBX for Windows announces a 5% discount* for companies using the Voxitas Nationwide Network.

Atlanta, 20 January, 2009 – 3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows, and Voxitas (www.voxitas.com), a leading business class VoIP national service provider, have announced a alliance providing a fully integrated business grade voice solution using VoIP (voice over IP).

Companies can now use 3CX IP PBX for Windows together with the Voxitas business grade VoIP service and know that full interoperability testing has been performed and that both companies will fully support customers in deploying this solution.

In addition, Voxitas users can avail themselves of a special offer in which 5% will be given upon purchase of 3CX Phone System. They can acquire 3CX Phone System through the worldwide partner network of 3CX.*

“We are pleased to have achieved comprehensive interoperability testing with Voxitas”, said Nick Galea, CEO of 3CX. "Voxitas is a leading VoIP provider and the solution comprising Voxitas and 3CX Phone System for Windows delivers a great value and innovative IP telephony solution that enables businesses to reduce call costs and boost productivity."

“We are excited to partner with an award-winning IP PBX such as 3CX”, said Michael Morey, VOXITAS CEO. “The combined solution gives affordable access to a first-rate and innovative VoIP solution for businesses. With the addition of the 3CX IP PBX certification to our portfolio, we are now in the position to offer our resellers access to the booming Windows-based VoIP telephone system market”

Voxitas offers Business Class Voice Services over our latency optimized private network. Products like SIP Trunking, voip gateway, Virtual PRI, LD Services, DID’s, Toll Free Numbers, and much more, all securing low call rates. This is brought together with 3CX software-based IP PBX, a phone system that is extremely simple to install and configure, and yet includes advance features such as integrated fax server, phone provisioning, and unified messaging.

* Offer expires on 31st March 2009 and may be extended at the discretion of 3CX.
Discount requests are to be channelled via Voxitas for validation.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market has earned Windows Server 2003 Certification and has received numerous awards, including TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in various languages. For more information visit www.3cx.com and 3CX VoIP Blog.

About Voxitas

Established in 2001, Voxitas, (http://www.voxitas.com) is a nationwide business class VoIP service provider for enterprise and contact center clients. Using SIP trunking technology, Voxitas delivers the best in voice quality, disaster recovery capabilities, intelligent call distribution, and Fax over IP. Select our TrueVoice product for dial tone replacement and/or a backup to your traditional telephony services. Combine our SIP Trunks with a certified IP phone system for Business Class local and long distance phone service. Voxitas SIP Trunks are delivered across the Public Internet or for true Voice Optimized Business Class Quality select our True Connection T1 service. (Higher speeds also available including T3 and Ethernet in select markets).

Voip Nugget - Setting up extensions using direct SIP

2008-12-19T01:30:00.000-08:00

This nugget shows how to setup an external extension using direct SIP telefon with ip sentralbord.
Using the VoIP client as an example it walks you through the process of configuring extensions that reside outside your LAN.

For more VoIP nuggets visit the 3CX blog.

3CX Phone System v7.0 Delivers on Mobility Promise

2008-12-08T05:53:00.001-08:00

New interface and advanced call rules allow flexible configuration of users’ extensions

London – 8 December 2008 - 3CX (www.3cx.com) the international developer of telecommunications software has announced the roll out of version 7.0 of 3CX Phone System for Windows. The new version comes with a revamped design aimed at making its already user-friendly Management Console and User Interface even easier to work with; whilst effectively delivering more mobility to users by empowering them to configure their own extensions with advanced call handling rules based on caller ID and time of call.

Nick Galea, CEO at 3CX said that these improvements are building on the company’s strategy to deliver a software-based IP PBX that is easy to manage and use. “One of the things we discovered from listening to our customers is that VoIP phone system users want more flexibility in managing their incoming calls. By allowing call rules to be configured based on caller ID, time received and type of call, users can break free from the office and have more mobility. For example, after-hour calls from important customers can be routed to a mobile phone, whereas all other calls can go to voice mail” Galea said; adding that with the new call handling rules also come many added functionalities such as a new management console and a new configuration wizard.

Furthermore, 3CX version 7.0 is an example of better Windows integration in an IP PBX sip telefon and servidor VoIP environment. “By replacing the use of technologies such as Apache and PHP with IIS and .NET, adding support for PBX virtualization in Hyper V, resolving inbound calls to MS Outlook contacts, and incorporating Windows management tools for better monitoring, we are taking a step forward towards further integration of 3CX Phone System with Microsoft Windows”, added Nick Galea.

3CX Phone System for Windows allows businesses to completely break free from the restrictions of expensive hardware-based, proprietary phone systems. It also ships with many other enterprise-level features that help businesses enjoy substantial productivity and efficiency gains.

Key new features of 3CX Phone System for Windows version 7.0

Revamped Web Management Console and User Interface
Added support for running as a virtual instance in Hyper V
New configuration wizard ip sentralbord
Advanced call forwarding and call queue rules
Resolve inbound calls to MS Outlook contacts
Support for Sangoma cards
Integration of Microsoft Web server, .NET and Windows management tools
.NET API
Optimized system performance to handle 50,000+ calls per day

A video presentation on 3CX Phone System for Windows v7.0 is available from: http://www.youtube.com/watch?v=irUmoGQqMa8

One Free edition and four Commercial editions: Mini, Small Business, Pro and Enterprise

3CX Phone System is available in five editions. The Free edition can handle up to 4 simultaneous calls, whereas, the Commercial editions have a more extensive feature set and concurrent call capacity that can be expanded with upgrade packs. A detailed edition comparison table can be found on http://www.3cx.com/phone-system/edition-comparison.html.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the Voip SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com.

3CX Appoints VoIPon as Distributor

2008-11-26T00:53:00.000-08:00

Partnership will make 3CX Phone System for Windows cost-effective VoIP telephony offer available to more UK businesses

London, 26 November 2008 – 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with VoIPon (www.voipon.co.uk), a business to business distributor of the highest quality voice over IP solutions. VoIPon aims to promote the distribution of 3CX IP PBX to further establish the innovative phone system as a key player in the VoIP market in the United Kingdom.

“We are delighted to be partnering with VoIPon, a renowned distributor in the UK. Their vast network and expertise in servidor VoIP, as well as, their talent to proactively sell and support IP PBX solutions in the British market make them a perfect distribution partner for 3CX,” said Nick Galea, CEO at 3CX.

Alexis Argent, Sales Manager at VoIPon Solutions said, “With the addition of 3CX Phone System for Windows to our portfolio, we are now in the position to offer our resellers access to the booming Windows-based VoIP telephone system market. 3CX IP PBX is easy to manage by system administrators as it integrates well with Windows Network infrastructure, making it an ideal product for our customers and resellers.”

3CX Phone System for Windows is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It offers a scalable and easy to install alternative to proprietary PABX telephony solutions; whilst giving businesses access to a full set of advanced telephony features that allow them to reduce telecommunications costs by enhancing staff’s mobility and productivity.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. For more information visit www.3cx.com and 3CX VoIP Blog.

About VoIPon Solutions

VoIPon is a trading division of Keison International Ltd, which has been successfully distributing industrial products around the world for over 20 years. VoIPon utilises this experience in the rapidly expanding area of voice over IP telecommunications technology. Since 2005, VoIP on has gone from strength to strength, growing rapidly year on year by diversifying their product portfolio and building ongoing relationships with manufacturers and re-sellers, cementing their reputation as one of the most progressive companies in their field. VoIPon’s portfolio features the widest range of market leading brands available today. VoIPon shares the industry's vision, and believes in this market's potential, due to the multiple innovations and benefits available through VoIP. VoIPon is accredited to both ISO 9001:2000 and ISO 14001:2004 Quality and Environmental international standards.

Searching for information on VoIP

2008-10-30T01:59:00.000-07:00

Searching for good information on VoIP can be a tricky chore. A few dedicated websites might have limited information and do not cover all the terms you might need when working on the subject.
But there is a fab VoIP FAQ resource page that offers a wealth of information on VoIP and SIP, with a thorough list of easy to understand answers to the most typical questions.
If want to learn more about VoIP, SIP, Unified Communications, H323, FOIP and more, then make sure you visit this web page here!

Acunetix Launches New Revolutionary Web Application Scanning Technology

2008-10-29T03:03:00.000-07:00

Innovative AcuSensor Technology sets new standards in Web Vulnerability Scanning
London, UK, 29 October 2008 – Acunetix (www.acunetix.com), a pioneer on web application security scanning technology, has announced the release of the cutting edge AcuSensor Technology with the launch of version 6.0 of Acunetix Web Vulnerability Scanner, taking web application scanning to a new level.
Acunetix is the first and only Web Vulnerability Scanner to implement this innovative technology.
AcuSensor Technology, a brainchild of Acunetix’ development team, consists of sensors that are strategically placed inside the web application source code and that send information to the web application scanner on how the applications handle the input during a scan.
Robert Abela, Technical Manager at Acunetix said: "Our innovative AcuSensor Technology allows web developers to identify many more vulnerabilities than when using a traditional black box web application scanner. It generates more accurate results whilst generating less false positives. It also provides security experts with more tools, technical data, and many more options for vulnerability tests. AcuSensor Technology helps security specialists do a more precise job."
Other key features available with the latest version of Acunetix Web Vulnerability Scanner (WVS) are the Blind SQL Injector Tool and the Port Scanner and Network Alerts.
The Blind SQL Injector Tool is ideal for penetration testers as it is an automated database data extraction tool that allows further manual testing for SQL Injections; while with the Port Scanner and Network Alerts it is now possible to perform port scans against the web server, so that when open ports are found Acunetix WVS does complex network level security checks against the service that runs on that port.
With this new set of innovative features, Acunetix Web Vulnerability Scanner is now an even stronger tool to prevent sophisticated SQL injection attacks like ones launched earlier this year on the websites of the US Department of Homeland Security (DHS), the UK’s Civil Service, the United Nations, Yahoo and BusinessWeek, among others.
"Hackers these days can convert any web site that has web application vulnerabilities into a launch site for attacks that install malware on the computers of those who visit them, and that could lead to the theft of sensitive corporate data such as credit card information and customer lists.
These attacks could easily be avoided by using Acunetix Web Vulnerability Scanner," added Abela.
Acunetix Web Vulnerability Scanner ensures website security by automatically checking for SQL injection, Cross site scripting and other vulnerabilities.
It gives security experts access to a specialized cross site scanning tool that allows them to evaluate their web sites for these threats.
Acunetix Web Vulnerability Scanner also scans AJAX and Web 2.0 technologies for vulnerabilities, gives detailed reports that enable businesses to meet legal and regulatory compliances, analyses against Google Hacking Database
(GHDB) and features other advance tools that permit fine tuning of web application security checks.
Acunetix Web Vulnerability Scanner is available in four editions: a Free edition, a Small Business edition, an Enterprise Edition for businesses operating more than one website, and a Consultant Edition.
The Free edition of Acunetix Web Vulnerability Scanner can be downloaded
from: http://www.acunetix.com/cross-site-scripting/scanner.htm
###
About Acunetix
Acunetix was founded to combat the alarming rise in web attacks. Its flagship product, Acunetix Web Vulnerability Scanner, is the result of several years of work by a team of highly experienced security developers.
Acunetix is a privately held European company. For more information please
visit: www.acunetix.com
Useful Links
AcuSensor Technology whitepaper –
http://www.acunetix.com/websitesecurity/rightwvs.htm
Acunetix new Web Security Blog – www.acunetix.com/blog

Sangoma Announces Partnership with 3CX

2008-10-24T01:12:00.000-07:00

Simplify Deployments of 3CX's SIP-based PBX with Sangoma NetBorder Express gateway cards

Toronto, Ontario - October 23, 2008 - Sangoma Technologies Corporation, the premium provider of software centric media and signal processing hardware, today announced it has partnered with 3CX, an award-winning SIP-based PBX provider.

The technology partnership will ensure interoperability of 3CX Phone System Version 7.0 for Windows with Sangoma NetBorder Express gateway cards. Through this alliance, 3CX will be able to provide businesses with the option of running their PBX application on a server that has an internally or remotely deployed gateway.

"3CX is completely based on the SIP standard, so providing support for Sangoma's NetBorder Express Gateway for Sistema de telefonia was the natural next step in our product's development," said Nick Galea, CEO at 3CX.

"We are pleased to have 3CX as a technology partner, as demand for NetBorder Express grows," said Frederic Dickey, Director of Product Management for the NetBorder ip sentralbord product line.

For 3CX, the partnership enables them to execute a key company strategy: To offer an innovative SIP VOIP and PSTN-based IP PBX that can deliver a robust level of functionality at a very affordable price for small- and medium-sized businesses.

"The offer of 3CX Phone System for Windows with Sangoma Gateway Cards delivers a software-based IP PBX that is simple to install, configure, and manage, with advanced VoIP features such as low call costs and integration with business applications," said Galea. "This helps our mutual customers increase productivity, reduce their telecommunication costs, and boost their profit margins."

The Sangoma gateway solution is seamlessly integrated with 3CX, ensuring an easy, user-friendly implementation.

About Sangoma Technologies Corporation

Sangoma is the premium provider of software-centric media and signal processing hardware. The company develops and manufactures the most scalable and reliable voice and Wide Area Network data cards in the industry, including the award-winning Advanced Flexible Telecommunications (AFT) product line. By offering the building blocks for all processing in any architecture, Sangoma gateways are tightly integrated and easily scalable. The result is a comprehensive toolset for creating cost-effective, powerful, and flexible solutions.

Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC). Additional information on Sangoma can be found at: http://www.sangoma.com. Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC).

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the USA, UK, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market and sip telefon with its innovative 3CX Phone System for Windows , which has been developed specifically for the SMB market. For more information visit: www.3cx.com.

3CX and VegaStream Announce Interoperability with Price Discount Offer

2008-10-07T04:40:00.000-07:00

30% discount offer on VegaStream VoIP gateways for companies installing 3CX IP PBX provides innovative and cost-effective Windows-based VoIP solution for businesses

London, UK – 7 October 2008 - 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows, and VegaStream (www.vegastream.com), the industry leading developer of reliable, cost-effective and easy to use VoIP gateways, have announced that they have recently completed successful compatibility testing between their products. To celebrate this strategic technology partnership a 30% price discount is being offered on VegaStream VoIP gateways to channel partners who install 3CX IP PBX.

For small and medium businesses the certified interoperability between 3CX and VegaStream delivers all the functionalities of a traditional PBX with the cost-savings and advanced features of VoIP, such as low call costs and integration with business applications. The 3CX-VegaStream solution enables businesses to migrate to a software-based IP PBX that is simple to install, configure and manage, and that can help businesses increase productivity, reduce their telecommunication costs and boost their profit margins – all these while enjoying a 30% price discount on the VegaStream VoIP gateway.

"We are very pleased to join forces with such an industry leader as VegaStream,” said Nick Galea, CEO at 3CX. “VegaStream VoIP gateways are recognized for their powerful features and strong market positioning and our partnership can only benefit our mutual customers. The 3CX-VegaStream solution is certified to work well together and is fully supported by both companies."

“We are excited to partner with an award-winning IP PBX such as 3CX and to give our customers the opportunity to enjoy a 30% price discount on VegaStream VoIP gateways when installed with 3CX Phone System for Windows”, said Steve Davis, EVP Sales & Marketing. “The combined solution gives affordable access to a first-rate and innovative VoIP solution for businesses that want to upgrade their telecommunications infrastructure.”

To benefit from the 30% discount offer on VegaStream VoIP gateways for businesses installing 3CX Phone System for Windows please contact VegaStream’s sales team by visiting http://www.vegastream.com or send an email to sales@vegastream.com mentioning ‘3CX Promotion’ on the subject line.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in seven countries and localized information available in various languages. For more information, visit www.3cx.com.

About VegaStream

Established in 1998, VegaStream (http://www.vegastream.com) operates globally with sales and support centers in Europe, America and Asia-Pacific. VegaStream’s mission is to enable seamless interoperability between the wide and varied range of proprietary telephone systems and the new IP networks. The award winning Vega gateways are based on international communications standards including SIP and H.323 to deliver an open and non-proprietary VOIP solution that can integrate to existing communication investments.

Users protest and defend Facebook face-lift

2008-09-23T00:41:00.000-07:00

Anytime you tinker with something that millions of people use daily, you're going to upset some folks. That may explain why Facebook's new makeover is sparking strong opinions -- hysteria, lack of sleep, even -- among the more than 100 million users of the popular social-networking site. Of course, meditation to reduce stress at work should help quite a great deal.

You can read more about it here.

3CX and Deerfield.com Bring PBX Integration to Email Management

2008-09-17T05:31:00.000-07:00

London, UK – 17 September, 2008 – 3CX and Deerfield announce the availability of an integrated call and email handling system that improves customer relations and customer handling efficiency with the release of VisNetic MailFlow version 3.8.

“3CX is designed for and used by businesses that require a high level of functionality and reliability in a phone system, but are also knowledgeable and budget conscious enough to avoid high overhead or administrative phone system costs,” said Nick Galea, CEO of 3CX. “Similarly, VisNetic MailFlow is an email management application offered by Deerfield.com [3CX North American Distributors] that provides all of the necessary tools to ensure a high level of email customer service, but is also reasonably priced and easy to administer. The integration of these products provides companies with an advanced and affordable integrated communication system that can manage and track all of an organizations’ email and telephony traffic.”

The integration also illustrates how a PBX, when running on Windows, can integrate seamlessly with other Windows Business Applications, allowing companies to make the PBX work harder and deliver considerable productivity gains.

VisNetic MailFlow is an email customer service solution for Windows used by thousands of organizations that provides: email routing and tracking, reporting, standard responses, a global contact database, customer email history tracking, and much more. 3CX Phone System for Windows is a multi award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard, and therefore interoperates with most popular SIP phones, VoIP Gateways and VoIP providers.

“VisNetic MailFlow 3.8 is a momentous release for both VisNetic MailFlow and 3CX customers, as the combination of the two products gives them an end to end customer service solution,” said Mike Deerfield, CEO of Deerfield.com - developers of VisNetic MailFlow. “Features like click to call, telephone conversation time stamps and call notes allow MailFlow customers to easily call their contacts within MailFlow and record – and refer back to – their telephone conversations, while 3CX users not currently employing an email management solution will benefit greatly from MailFlow features such as: automatic email routing, shared email queues, standard responses and reporting. Deerfield.com also fully supports both products and can provide all of the necessary assistance to ensure a smooth installation.”

About 3CX and 3CX Phone System for Windows

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, Germany, Cyprus, Malta, USA, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. 3CX Phone System for Windows is an award-winning software-based IP PBX that replaces a traditional proprietary hardware PBX. It is entirely SIP standard based, and therefore interoperates with leading SIP phones, VoIP Gateways and VoIP providers. 3CX’s IP PBX has earned Windows Server 2003 Certification and has been developed specifically for the SMB market with a full set of features that make it simple to install and manage. For more information on 3CX and 3CX Phone System for Windows visit www.3cx.com.

About VisNetic MailFlow

VisNetic MailFlow is an email management solution designed for businesses who wish to improve their level of email customer service and business intelligence. VisNetic MailFlow combines excellent affordability with super-fast deployment capability and extremely low management burden to offer an incredibly compelling value. First released in 2002, making is one of the most mature email management applications. Today, VisNetic MailFlow is used by over 22,000 agents worldwide – a sampling of which include John Hopkins Medicine, Boston Globe, Blue Nile, Gold Medal Travel Group, Guess Inc. and Lowrance Electronics. Flexible licensing terms includes a 30-day “try before you buy” download and free technical support.

Useful Links:

VisNetic MailFlow website: http://www.deerfield.com/products/visnetic-mailflow/
Request a Guided Demo: http://www.deerfield.com/products/visnetic-mailflow/demo/index.htm
Datasheet: http://www.visneticmailflow.com/resources/vmf_datasheet_v3.pdf

3CX Opens New Office in Australia

2008-09-11T01:31:00.000-07:00

New 3CX Australian office to serve booming IP PBX software market with innovative 3CX Phone System for Windows

Sydney, Australia – 11 September 2008 – 3CX (www.3cx.com), developer of the award-winning 3CX Phone System for Windows, has opened an office in Australia. The Australian presence will play a key role in the expansion of the company’s partner network in the area, as well as, help support Australian-based users of 3CX VoIP Phone System.

3CX Phone System for Windows is an award-winning software-based IP PBX that replaces the traditional proprietary hardware PBX. It is based on the SIP standard, and therefore interoperates with most popular SIP phones, VoIP Gateways and VoIP providers. It allows businesses to completely break free from the restrictions of costly hardware-based proprietary phone systems and is very easy to manage by system administrators as it integrates well with Windows Network infrastructure.

“VoIP is seeing a staggering growth in Australia and 3CX is in an ideal position to offer the market an innovative product that meets the IP telephony needs of small and medium sized enterprises with 3CX Phone System for Windows.” said Richard Rundle, Director 3CX Australia.

“Australia is a key market for 3CX and our Australian team can give businesses in the area the know-how and support required to successfully adopt a complete IP PBX for Windows, and enjoy the many cost-reduction and productivity enhancement benefits that our product has to offer.” said Nick Galea, CEO, 3CX.

According to analyst group IDC, at the end of 2007 the install base of IP Telephony systems in Australian companies hit the 50/50 mark with traditional phone systems. Furthermore, IDC reports a whopping 40% increase in SMB purchases of IP PBX systems in Australia during the last quarter of 2007.

3CX Australia Corporate Office details:
Suite 201
84, Alexander Street
Crows Nest NSW 2065
Australia
Telephone: 1300 79 89 25
Fax: 1300 79 89 35
Email: au.info@3cx.com

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the IT EXPO Best of Show award 2007, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in seven countries and localized information available in various languages. For more information, visit www.3cx.com.

Funny Surveillance System - but Setup's a Pain

2008-09-10T04:04:00.000-07:00

The USB 2.0 DVR four-channel Guardian Monitoring and Surveillance System lets you view and record cameras on your desktop or notebook computer from almost anywhere in the world. It is ideal for home or office , and can be a good alternative to more expensive commercial VCR systems -- but only if you have the computer system that runs the software.

The Guardian USB device, one of Swann's newest products, does not run on Windows Vista. Considering that TechNewsWorld waited several months for a test unit after one delay befell another, the lack of Windows Vista support is a big disappointment. Both the package markings and the Swann Web site clearly state that the product only runs on Windows 2000 and Windows XP.

I had expected the included installation DVD to include updated drivers. It didn't. I also felt sure that I could find updated Vista drivers on the manufacturer's Web site or elsewhere online. I couldn't. In fact, the troubleshooting pages on the Swann Web site had no information about the product or the availability of Vista drivers.

Read more about it here.

Nothing Phony about Free 3CX VoIP Phone Offer

2008-09-01T23:59:00.000-07:00

3CX delivers a business soft phone completely free of charge

London, UK – 2 September, 2008 – 3CX (www.3cx.com) has announced the release of a totally free new VoIP phone that allows users to make and receive calls from their computer using popular VoIP providers or SIP servers. 3CX VoIP Phone, unlike other free soft phones, has a straight forward, business-style interface and includes important business features such as call transfer.

Nick Galea, CEO at 3CX said: “3CX VoIP Phone is great for businesses that wish to have an easy to deploy, business-level VOIP soft phone. Because it is free, the usual hassle of administration of client licenses is avoided. The free editions of other VoIP phones do not have key features such as call transfer or the ability to put a call on hold.

“VoIP Phones are an interesting option for businesses – they are easy to administer and environmentally friendly. Hardware phones require additional electricity, administration and desk space.”

3CX VoIP Phone has a user-friendly and intuitive interface with dial pad and buttons that make transferring or forwarding calls a breeze. It also allows users to review their history of calls, put calls on hold, to easily accept, reject or ignore calls with a mouse click, and much more.

Launch calls from Microsoft Outlook – without re-typing the number

One of the key features of 3CX VoIP Phone is its integration with Microsoft Outlook. Users can launch calls directly from their contacts’ list within Outlook by just right-clicking on the name of the person they wish to call. There is no need to dial any telephone numbers since Outlook works as 3CX VoIP Phone’s address book.

Other features of 3CX VoIP Phone

Supports several SIP profiles
Shows personal call log/history – ideal for salespeople
Message Waiting Indication (MWI)
Supports G.711 (A-Law and u-Law), GSM, iLBC and Speex codecs
STUN support for NAT/firewall traversal
Installation provided as MSI for easy deployment

Key advantages of 3CX VoIP Phone

Completely FREE – no license fees or hidden charges for use of advanced features
Not proprietary – can be used with most popular IP PBXs and VoIP providers
Quick and simple installation
Easy to use via an intuitive user interface with dial pad and buttons
Environmentally friendly

The new 3CX VoIP Phone can be downloaded totally free of charge from: http://www.3cx.com/VOIP/voip-phone.html

About 3CX and 3CX Phone System for Windows

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, Germany, Cyprus, Malta, USA, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. 3CX Phone System for Windows is an award-winning software-based IP PBX that replaces a traditional proprietary hardware PBX. It is entirely SIP standard based, and therefore interoperates with leading SIP phones, VoIP Gateways and VoIP providers. 3CX’s IP PBX has earned Windows Server 2003 Certification and has been developed specifically for the SMB market with a full set of features that make it simple to install and manage. For more information on 3CX, 3CX Phone System for Windows and 3CX VoIP Phone visit www.3cx.com.

The iPhone's Robust Body of Health Apps

2008-08-25T23:31:00.001-07:00

Cell phones can't actually get hot enough to pop popcorn, regardless of what you may have seen on YouTube . But some do have other unexpected abilities that just might help improve your quality of life.

Dozens of new health, meditation and fitness Web applications are now available for use with the Apple (Nasdaq: AAPL) iPhone. The apps, which likely will eventually be available on other phones that will run on a Google-based operating system, enable third-party software developers to create a new breed of health services.

These programs can literally put all your health records -- including digital images such as ultrasounds and echocardiograms -- into the palm of your hand. Or they can administer eye exams or keep track of your calories and exercise.

You can find more about it here.

3CX Phone System for Windows Named 2008 Editor’s Best Award Winner by Windows IT PRO

2008-08-06T00:51:00.000-07:00

August 5, 2008, - London, UK – 3CX has announced that 3CX Phone System for Windows was named as a silver medal winner of the “2008 Editor’s Best Awards” in the Messaging category by Penton Media’s Windows IT Pro magazine.

“The 2008 Editor’s Best Awards utilize our editors' product knowledge and subject matter expertise to identify exceptional products that benefit the Windows IT Pro and SQL Server Magazine reader communities,” said Jeff Lewis, group publisher. “Our editors selected winners based on the product's strategic importance to the market, its competitive advantages and its value to the customer.”

“Our editors are tough, in-the-trenches critics,” Lewis continued. “They demand solid value and performance from the products they select. Editor’s Best Award winners can feel proud that the products and services they developed have earned the respect and recognition of the Windows IT Pro and SQL Server Magazine editorial staff.”

PABX System for Windows is a multi award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard, and therefore interoperates with most popular VOIP phones, VoIP TK. It allows businesses to completely break free from the restrictions of costly hardware-based proprietary phone systems and is very easy to manage by system administrators as it integrates well with Windows Network infrastructure.

“We are honored to receive this award from Windows IT Pro magazine. Being recognized by editors from such a prestigious publication confirms our commitment to delivering an innovative and top quality product,” said Nick Galea, CEO 3CX

A video of Dan Blunk with Windows IT Pro talking about PME can be seen on: http://www.youtube.com/watch?v=-3DNrKZzZoI

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, the INTERNET Telephony Magazine Product of the Year Award, the Communications Solutions 2007 Award, and the Windows IT Pro magazine 2008 Editor’s Best Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in seven countries and localized information available in various languages. For more information, visit our website.

VOIP in politics

2008-07-24T03:51:00.000-07:00

In some circles, it may be considered gauche to toot one's own horn. But VoIP-News doesn't run in those circles, so have a peek at this story about the use of VoIP in political phone banks. (You did notice that this is a national election year in the U.S., right?) Phone banks are old school, but VoIP, or Voice over IP can be at the core of applications that let volunteers call from any Web browser yet stay rigorously on script. It's an interesting case study and an interesting application.
Read more about it here.

Sintel agreement with 3CX

2008-07-04T06:30:00.001-07:00

Sintel, the Telecoms and Security market expert, has enriched its portfolio by signing an agreement with 3CX for their IP PBX software developed on Microsoft Windows platform.

In recent years, the IP PBX market has been booming. The advantages of an IP phone system are so obvious that the number of companies equipping themselves with IP PBXs is stupendous. Sales of IP telephone equipment are currently increasing by more than 50% per year. There could be no question of Sintel being a mere bystander in such a growing market.

"The objective was to offer our distribution network a competitive and state-of-the-art enterprise telephony solution. The task was a difficult one because we wanted a high performance solution that would still be very simple to install. Another constraint, and not the least of them in an area where the use of Linux is pervasive, was to find a 100% Windows solution!” (Peter Hammett, Managing Director of Sintel)

3CX Phone System is an IP phone system (IP PBX) developed on Microsoft Windows platform and designed as a complete replacement for the traditional PABX. It has been developed using the SIP standard and is interoperable with most IP telephones, VoIP gateways and operators, both traditional and VoIP (Voice over IP). The connection with the telephone network can be made via VoIP gateways such as VegaStream and/or via a VoIP provider, through the internet.

As for physical deployment, no need for specific phone cabling as communications pass through the computer network using IP telephones or PC soft phones. It is also possible to connect traditional phones using FXS adapters.

For the network administrator, 3CX offers major advantages such as ease of installation even with VoIP gateways, simplicity of deployment (i.e. automatic provisioning of IP phones), straightforward management via its Web interface and great flexibility of its licensing arrangements. It is perfectly adapted to small and medium sized businesses which don’t have the benefit of specialised VoIP knowledge or their own IT staff.

Much more economical than a traditional PABX, 3CX distinguishes itself by the large number of functions available such as integration with MS Exchange Enterprise Edition, centralised management of lines and extensions, voice messaging integrated in the email inbox, IVR, optional remote connection, fax server, call recording, etc. 3CX also meets the needs of companies seeking to increase the mobility of their employees. With 3CX employees on the move are perfectly integrated into the telephony system of the company, in just the same way as desk workers, and have access to the same features wherever they are. And the presence detection function means they are always visible to their colleagues.

"I have to say that 3CX is a really extraordinary solution, which of course offers all the features of the traditional PBX but equally proposes all the IT innovations available. And its main advantage is its simplicity of installation and especially of deployment." (Sylvain Puteaux, Product Manager at Sintel)

The icing on the cake: 3CX is available in a FREE edition – fully functional – allowing companies with limited needs to equip themselves free of charge and to take advantage of the multiple advantages of an IP PBX.

For companies wishing to have all the advanced features, 3CX is available for the price of €375 for 8 simultaneous calls (about 15/20 users), or €795 for 16 simultaneous calls (about 30/40 users), and can go up to €4,600 for 128 simultaneous calls (about 250/400 users).

3CX Phone System for Windows has been specifically developed for the SME market; it is certified for use with Windows 2003 Server and has won several awards including the TMC Labs 2007 Innovation Award, the Windowsnetworking.com Gold Award and the 2007 IT EXPO Best of Show award.

About 3CX

Is T-Mobile's $10 Home-Phone Service Right for You?

2008-06-30T23:37:00.000-07:00

It sounds like the deal of the decade: T-Mobile USA Inc.'s @Home service offers unlimited North American calling for $10 per month. After a two-city trial, the service is now available nationwide for T-Mobile users with "qualifying" subscriptions. But there are a lot of factors to consider before you sign up. However great it sounds, the service may not be the bargain it appears to be.
To use the service, you must buy a special home router, which costs $49.99 with a two-year service agreement. You'll also have to have a mobile subscription of at least $39.99 per month for a single line or $49.99 per month for a family plan. You plug the router into your broadband Internet connection, then plug a landline phone into the router. You can port your existing home-phone number to the new service if you wish to do so.

Of course, you'll still be paying for your broadband connection. If you're currently getting that as part of a bundle that includes home-phone service for meditation and binaural beat, the price will go up. Some providers offer home broadband for $33 per month with phone service, but if you drop the latter, the cost for the former could rise to $45 or more per month.

Read more about it here.

3CX Develops 10 Key New Features for Its IP PBX in Only 20 Weeks

2008-06-24T06:58:00.001-07:00

Call conferencing, Paging and Windows 2008 support among major features added to software-based 3CX Phone System for Windows in record time

London, UK – 24 June 2008 - 3CX (www.3cx.com) has announced the release of version 6.0 of 3CX Phone System for Windows. The most recent version of the award-winning and software-based PBX ships with 10 key new enterprise-level features such as call conferencing, paging and Windows 2008 support. These 10 new features were developed by the international software development company in only 20 weeks.

“We are very excited to launch this new version of 3CX Phone System for Windows. 3CX’ development team has proved that we can turn around new versions and new features in record time. What would take years on traditional PBXs takes only months on a software-based PBX like ours; simply because the structure is much more manageable” said Nick Galea, CEO at 3CX.

“With our new Windows 2008 support, organizations can virtualize the PBX and run a phone system without the need for an appliance or an extra server. This means lower administration costs, no extra hardware and less energy consumption.”

10 Key New Features of 3CX Phone System for Windows v6.0

Call conference service – up to 32 participants.
Windows 2008 server support – run a PBX virtualized.
Paging – page groups of users to broadcast a message.
Intercom – with two-way audio capability.
Support for Vegastream gateways (Patton & Audiocode already supported).
Enhanced SIP interoperability – addition of support for many leading international VoIP providers and SIP phones.
BLF provisioning – automatic provision of BLF lights indicating extension status on phones.
Phonebook Provisioning – listing all extensions and allowing addition of custom entries.
Fax – 3CX’ fax server allows the whole network to send and receive faxes.
Extended HTTP API - ability to switch recording on/off, disable an extension, and disable outbound calls for an extension.

3CX Phone System for Windows allows businesses to completely break free from the restrictions of costly hardware-based, proprietary phone systems. It also includes many other features that make 3CX Phone System easy to install, configure, manage and use; helping businesses increase employees’ mobility and productivity.

Four available editions: Small Business, Pro, Enterprise and Free

3CX Phone System is available in four editions, all supporting an unlimited number of extensions. The Free edition is limited to 8 simultaneous calls, whereas, the commercial editions can be extended beyond that and have a more extensive feature set. The Small Business version supports up to 8, the Pro version up to 16 and the Enterprise edition supports up to 32 simultaneous calls. Call capacity can be expanded with upgrade packs. A detailed edition comparison chart can be found on http://www.3cx.com/phone-system/edition-comparison.html.

3CX Phone System Free edition

A Free edition, supporting an unlimited number of extensions, is also available. It can be downloaded from http://www.3cx.com/phone-system/download-phone-system.html.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, the INTERNET Telephony Magazine Product of the Year Award, and the Communications Solutions 2007 Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in six countries and localized information available in various languages. For more information, visit www.3cx.com.

What do you need Unified Communications for?

2008-06-09T03:46:00.001-07:00

The answer is: it depends. In fact, Unified Communications means totally different things to different people.

By merging voice and data networks, unified communications solutions help businesses make real time delivery of information a simple task; but what works for one business might not be functional to the next. Therefore, identifying what type of information really needs to be delivered and how is the key to a successful Unified Communications deployment.

The bare minimum features in a unified communications setup to help enhance user productivity and business processes are: voice, presence, unified messaging (receiving voice mail and fax through email), CRM integration (i.e. with Salesforce.com) and call conferencing.

Deciding whether features such as chat, videophone or telepresence are important business tools or expensive business distractions really depends a lot on the management’s viewpoint.

In summary, once an organization decides to get rid of a traditional PBX, the next step should be to assess what exactly the business’ communication needs really are before making the next investment. Once these needs are identified, a sensitive solution would be to then go for an IP PBX that is vendor-independent, that is easy to deploy and use, and that comes at a competitive price.

3CX IP PBX Passes Tests for Interoperability with Linksys IP Phones

2008-06-04T06:42:00.001-07:00

London – 4 June 2008 – 3CX (www.3cx.com), developer of the award-winning 3CX Phone System for Windows has announced that interoperability testing with Linksys IP telephones has been completed successfully. The tested integration offers a cost effective VoIP Telephony solution that is well suited for the small and medium business market.

“3CX Phone System for Windows’ interoperability with Linksys IP telephones portfolio conforms to our strategy of offering a SIP-based IP PBX that works with the world’s leading IP phones,” said Nick Galea, CEO at 3CX. “We are pleased that the collaboration between 3CX and Linksys to perform interoperability in laboratory tests between our products has proved fruitful, as this will benefit many of our mutual customers.”

The 3CX-Linkys VoIP combination provides a highly scalable and efficient solution to help address the increasing IP communications needs of today’s businesses. Using 3CX IP PBX and Linksys IP telephones, businesses can leverage the power of end-to-end VoIP communications to help reduce deployment costs, and to benefit from a rich set of features normally only available to large enterprises.

“We are glad that all the required tests have been completed so that Linksys and 3CX customers can benefit from an excellent value VoIP solution. It is a pleasure to collaborate with such an industry innovator as 3CX,” said Alberto Montilla, Linksys Product Manager.

3CX Phone System for Windows is a software-based IP PBX that is simple to install, configure and manage, and yet includes enterprise-grade features such as integrated fax server, phone provisioning, and unified messaging that can help businesses increase productivity, reduce their telecommunication costs and boost their profit margins.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in various languages For more information, visit www.3cx.com.

About Linksys

Founded in 1988, Linksys, a Division of Cisco, (NASDAQ: CSCO) is the recognized global leader in voice, Wireless and Ethernet networking for consumer, SOHO and small business users. Linksys is dedicated to making networking easy and affordable for its customers, offering innovative, award-winning products that seamlessly integrate with a variety of devices and applications. Linksys provides award-winning product support to its customers. For more information, visit www.linksys.com.

French Businesses Benefit from Joint 3CX and WideVOIP IP Telephony Offer

2008-05-15T06:15:00.000-07:00

Paris, May 15, 2008 – 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows, and WideVOIP (http://www.widevoip.com), an established VoIP service provider based in France with international operations, have announced that they are joining forces and expertise to provide small and medium sized businesses with a wide choice of complete VOIP solutions.

Businesses can now implement 3CX IP PBX for Windows in combination with one of the many WideVOIP services certain that these solutions have been tested for interoperability. Furthermore, WideVOIP has put together various packages that integrate VoIP and SIP technologies and deliver a great choice of cost-effective telephony solutions, combining 3CX’s software and WideVOIP services with reliable and tested hardware.

Nick Galea, CEO at 3CX said: “3CX’s partnership with WideVOIP offers businesses a broad selection of VOIP solutions that can be adopted according to each company’s telephony needs. Versatility and innovation is what we offer the business community with this partnership, and we trust that businesses will easily recognise the many benefits associated with the deployment of the fully interoperable 3CX-WideVOIP IP Telephony solution.”

Vincent ROSZAK, Sales Manager, WideVOIP said: "We are very pleased to have 3CX as one of our main partners. 3CX Phone System for Windows has a business-grade set of features that delivers an easy to deploy alternative to proprietary PBXs, making it ideal for our customer base. We have put together combined solutions galore that incorporate our VOIP services expertise and 3CX IP PBX. With this, we are offering businesses an effective way to enjoy substantial savings on traditional telecommunications’ costs.”

The enterprise level VOIP plans offered through WideVOIP combine 3CX IP PBX with services that include telephone numbers, SIP trunks, installation, VoIP gateways, and much more. These VOIP solutions are not only easier to install, configure and manage, but also much more reasonably priced than any PBX alternative, starting from only €375.

About 3CX

About WideVOIP

WideVOIP™ is a VoIP and Internet service operated worldwide by Chmurtz Ltd. WideVOIP™ started providing premier quality terminations to end users in 2005. As to reach this goal, WideVOIP™ settled and operates its own private IP Backbone. As an integrated services provider WideVOIP™ provides equipment, VoIP and web services with first level support to customers.

The Hacking of US Department of Homeland Security’s Website Highlights Dangers

2008-05-13T03:52:00.001-07:00

Acunetix Web Vulnerability Scanner can be used to protect websites from the increasing threat of SQL injection attacks like the one on the DHS

London, May 6, 2008 – Acunetix (www.acunetix.com), a pioneer on web application security scanning technology, has announced that the sophisticated SQL injection attacks recently launched on the websites of the US Department of Homeland Security (DHS), the UK’s Civil Service and the United Nations could have been prevented with the use of Acunetix Web Vulnerability Scanner.

Hackers have attacked hundreds of thousands of web pages from reputable sites with malicious code. This turned the hacked web sites into launch sites for attacks that install malware on the computers of those who visit them.

Sarah Tabone, Sales & Operations Manager at Acunetix said: “Research conducted on 3,200 websites showed that as many as 70% of web sites have vulnerabilities that could lead to the theft of sensitive corporate data such as credit card information and customer lists*. Furthermore, attacks like the one recently seen on the DHS can convert any web site into an attack weapon directed at unknowing visitors. These attacks could easily be avoided by using Acunetix Web Vulnerability Scanner.

“Acunetix Web Vulnerability Scanner ensures website security by automatically checking for SQL injection, Cross site scripting and other vulnerabilities. It gives security experts access to a specialized cross site scanning tool that allows them to evaluate their web sites for these threats.”

Acunetix Web Vulnerability Scanner also scans AJAX and Web 2.0 technologies for vulnerabilities, gives detailed reports that enable businesses to meet legal and regulatory compliances, analyses against Google Hacking Database (GHDB) and features other advance tools that permit fine tuning of web application security checks.

Acunetix Web Vulnerability Scanner is available in four editions: a Free edition, a Small Business edition, an Enterprise Edition for businesses operating more than one website, and a Consultant Edition.

The Free edition of Acunetix Web Vulnerability Scanner can be downloaded from: http://www.acunetix.com/cross-site-scripting/scanner.htm

About Acunetix

Acunetix was founded to combat the alarming rise in web attacks. Its flagship product, Acunetix Web Vulnerability Scanner, is the result of several years of work by a team of highly experienced security developers. Acunetix is a privately held European company.

Notes to Editors

*The report on the research conducted between January 2006 and January 2007 on 3,200 sites belonging to either businesses or non-commercial entities that showed that 70% of the web sites scanned were found to contain vulnerabilities is available on: http://www.acunetix.com/security-audit/acunetix_report.pdf

ALLNET Becomes 3CX Phone System for Windows’ Distributor in Three Countries

2008-05-08T00:39:00.000-07:00

German, Austrian and Swiss Businesses to Benefit from Partnership

London, May 8, 2008 - 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced the appointment of ALLNET (http://www.allnet.de), the largest VoIP distributor in Germany, as a distributors of its Windows-based IP PBX in the German, Austrian and Swiss markets.

“3CX Phone System for Windows is a great addition to our portfolio”, said ALLNETS’ Johannes Haseneder. “3CX has developed an IP PBX based on the open SIP standard with focus on the small and medium sized businesses. 3CX Phone System for Windows has an enterprise level set of features that delivers an easy to deploy alternative to proprietary PBXs, making it an ideal IP PBX for our customer base and resellers.”

"We are delighted to appoint ALLNET as a one of 3CX’s distributors in Germany. ALLNET is a leading and much respected distributor. The German market is very important for us and with this partnership we wish to expand and strengthen our presence here even further." said Nick Galea, CEO at 3CX.

About 3CX

Acunetix Web Vulnerability Scanner Voted Windowsecurity.Com Readers’ Choice Award Winner

2008-04-09T00:59:00.000-07:00

Acunetix Singled Out by Network Security Administrators and Specialists

London, UK – 26 February 2008 – Leading Windows Security resource site, WindowSecurity.com, announced today that Acunetix Web Vulnerability Scanner was selected the winner in the Web Application Security Solution category of the WindowSecurity.com Readers’ Choice Awards.

“Our Readers’ Choice Awards give visitors to our site the opportunity to vote for the products they view as the very best in their respective category,” said Sean Buttigieg, WindowSecurity.com manager. “WindowSecurity.com users are specialists in their field who encounter various network security solutions at the workplace. The award serves as a mark of excellence, providing the ultimate recognition from peers within the industry.”

“We are honored to receive this award from WindowsSecurity.com. Being recognized by the readers of a leading authority in network security confirms our commitment to delivering an innovative and quality product,” said Sarah Tabone, Sales & Operations Manager at Acunetix.

WindowSecurity.com conducts monthly polls to discover which product is preferred by Network Security administrators in a particular category of third party network security solutions. The awards draw a huge response per category and are based entirely on the visitors’ votes. WindowSecurity.com visitors can submit their votes for the current Readers' Award poll in the site’s left-hand bar.

About Acunetix Web Vulnerability Scanner
Acunetix Web Vulnerability Scanner ensures website security by automatically checking for SQL injection, Cross site scripting and other vulnerabilities. It checks password strength on authentication pages and automatically audits shopping carts, forms, dynamic content and other web applications. As the scan is being completed, the software produces detailed reports that pinpoint where vulnerabilities exist. Acunetix WVS Reporting Application allows security alerts to be presented in a document which abides by the PCI Compliance specification.

About WindowSecurity.com

WindowSecurity.com (http://WindowSecurity.com) is a Microsoft Windows Security resource site. It is the leading Windows Security site, attracting over 440,000 Security administrators and specialists a month. The site provides the latest Windows Security Services, articles and tutorials by leading Windows Security experts, message boards, software listings and product reviews. WindowsSecurity.com forms part of a group of sites run by TechGenix Ltd., including http://www.windowsnetworking.com - a comprehensive Windows Networking resource site; http://www.msexchange.org, a Microsoft Exchange Server resource site; http://www.msterminalservices.org, a Server Based Computing resource site and http://www.isaserver.org, a Microsoft ISA Server resource site. For more information about WindowSecurity.com email info@windowsecurity.com

About Acunetix

All product and company names herein may be trademarks of their respective owners.

3CX and VoIPon Offer Enterprise Level IP Telephony Solution for Businesses

2008-04-09T00:44:00.001-07:00

A fully integrated and easy to use VoIP solution is delivered through tested interoperability

London, 9 April, 2008 – 3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows, and VoIPon (www.voipon.co.uk), a worldwide business to business distributor of the highest quality voice over IP solutions, have announced a strategic alliance providing a fully integrated business grade voice solution using VoIP (voice over IP) telecommunications technology.

Companies using 3CX IP PBX for Windows can now take advantage of the many voice services in VoIPon’s portfolio with assurance that the products have been tested for interoperability. The solution, which integrates VoIP and SIP technologies, is intended to help businesses increase employees’ mobility and productivity while reducing the cost of local and international telephone calls.

“We are pleased to have achieved comprehensive interoperability with VoIPon services”, said Nick Galea, CEO of 3CX. "The combination of VoIPon voice services and 3CX Phone System for Windows delivers a great value and innovative IP telephony solution that enables the business community to reduce telecommunications costs and to boost their profit margins."

Alexis Argent, Sales Manager at VoIPon Solutions said: "We are excited to have 3CX as a partner. 3CX Phone System for Windows has a unique feature set that is ideal for the SMB market and perfect for our customers. It offers a scaleable and easy to install alternative to proprietary PBX telephony solutions; and with VoIPon services the solution can help businesses enjoy substantial savings on traditional telephone bills."

The solution is offered worldwide, providing businesses with VoIPon services such as call credit, incoming 01/02 Geographic numbers, 0800 VoIP freephone number, 0845 VoIP local number, VoIPon tariffs, and much more, all securing low call rates. This is brought together with 3CX software-based IP PBX, a phone system that is extremely simple to install and configure, and yet includes advance features such as integrated fax server, phone provisioning, and unified messaging.

# # #

About 3CX

About VoIPon Solutions

3CX and snom Team Up to Deliver a Comprehensive VoIP Telephony Solution

2008-02-29T05:24:00.001-08:00

The strategic partnership secures an integrated solution pairing 3CX IP PBX for Windows with snom VoIP phones to deliver mobility, productivity and cost-saving advantages to businesses.

Hannover, Germany – 29 February 2008 – 3CX (www.3cx.com), developer of the award-winning software-based IP PBX for Windows, and snom technology AG (www.snom.com), developer and manufacturer of Voice-over-IP (VoIP) phones, have announced that interoperability testing between their products has been completed successfully. This certified interoperability ensures that small and medium businesses have access to a reliable and affordable VoIP solution when using 3CX’s software-based IP PBX for Windows together with snom’s VoIP-based products.

Businesses looking to replace their traditional proprietary hardware PBXs with an easy to install, manage and use VoIP Telephony system can now benefit from the very cost effective combined solution of 3CX Phone System for Windows and snom’s VoIP phones, knowing that it is and fully supported by both vendors. Furthermore, businesses can now easily implement a complete telephone system that helps them give employees mobility, rids them of costly phone tag and reduces administration and training time by IT staff.

Nick Galea, 3CX CEO said: “We are delighted to confirm 3CX IP PBX interoperability with snom VoIP products. Companies can now implement a complete and reliable software-based IP PBX solution that is more manageable and scaleable than traditional PBXs and also costs a fraction of the price, whilst delivering more features.”

Dr. Michael Knieling, Executive VP of Marketing and Sales, snom technology AG said: “"Interoperability is extremely important in the world of VoIP nowadays and we are pleased to have completed all the required tests to secure that snom and 3CX can offer the SMB market an excellent value and innovative solution that poses no instability risks to businesses.”

Key advantages of 3CX & snom VoIP telephony solution

Increases mobility – allows workers to be seamlessly integrated to the company’s phone system any time, any place.
Eliminates expensive telephone tag by allowing users to see if colleagues are there or not.
Businesses profit from less costs and more features compared to traditional telephone systems.

Both companies are participating as exhibitors at CeBIT 2008 from March 4-9 in Hannover, Germany (Hall 13 Booth D26).

About 3CX

3CX (www.3cx.com) is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market with its innovative and award-winning 3CX Phone System for Windows, which has been developed for the SMB market. 3CX allows businesses to experience the multiple benefits of an IP PBX through its fully functional 3CX Phone System Free Edition and its commercially supported and competitively-priced Commercial Editions.

About snom

snom technology AG (http://www.snom.com) develops and manufactures Voice-over-IP (VoIP) telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol). Recognized for its high quality, customizable and cost-effective business solutions, snom is also differentiated by the company’s history in the VoIP industry, and its dedication to high security standards. All of snom’s software exists in the firmware on the phones – making it easier for users to download updates and new features. snom customers benefit from the interoperability and flexibility that the snom telephones offer, including plug and play integration and universal compatibility with any SIP-based telephony platform.

3CX Phone System v5.1 makes integration of remote workers and branch offices easy

2008-02-20T23:43:00.000-08:00

3CX’s innovative tunnel makes firewall configuration for remote extensions using VoIP a breeze

London, UK - 20 February 08 – 3CX has announced the release of version 5.1 of 3CX Phone System for Windows. The latest version of the award-winning IP PBX has an integrated 3CX Tunnel which simplifies firewall configuration by channeling all VoIP traffic over a single port; making it easy for remote workers to connect to their company’s PBX and for Network Managers to connect different remote PBX systems between them. Traditionally, firewall configuration for remote SIP / VoIP systems and/or extensions can represent a challenge, because it requires many open ports.

Nick Galea, CEO at 3CX said: “We know how important it is for businesses nowadays to have remote workers and branches seamlessly integrated to their company’s phone system, and the addition of the 3CX Tunnel to 3CX Phone System for Windows facilitates this process.

“The 3CX Tunnel, unlike other similar tunneling protocols, is not proprietary and can be used with popular VoIP softphones and hard phones. This is ideal for businesses, as they can use a variety of telephone options with their IP PBX depending on their needs and budget.”

Key advantages of the 3CX Tunnel:

Easy firewall configuration – choose any port (ie. port 80) for seamless networking
Remote workers do not need to edit the firewall configuration to be able to connect to the IP PBX from any location (ie. home, hotels, conference centers, airports, etc.)
Mobility, productivity and cost-saving advantages for businesses from the integration of remote workers and branches to the company’s phone system

3CX Phone System for Windows allows businesses to completely break free from the restrictions of hardware-based, proprietary phone systems. Built on the open SIP standard, 3CX IP PBX interoperates with all popular SIP phones, VoIP Gateways and VoIP providers.

Main advantages of adopting 3CX Phone System for Windows:

Increases mobility – allows remote workers to be seamlessly integrated to the company’s phone system
Eliminates expensive telephone tag by using the inbuilt Presence feature
Simpler phone system administration via a web-based configuration
Vendor independent – significant cost savings by choosing VoIP provider and SIP equipment of choice
Delivers unified communications technology by merging voice and data networks, allowing businesses to simplify real time delivery of information.

Four available editions: Small Business, Pro, Enterprise and Free

3CX Phone System for Windows is available in four editions: Free, Small Business, Pro and Enterprise, all supporting an unlimited number of extensions. The Free edition is limited to 8 simultaneous calls, whereas the Small Business edition supports up to 8, the Pro version up to 16 and the Enterprise edition supports up to 32 simultaneous calls. Call capacity can be expanded with upgrade packs. A detailed edition comparison table can be found on http://www.3cx.com/phonesystem/edition-comparison.html

3CX Phone System Free edition

A Free edition, supporting an unlimited number of extensions, is also available. The Free edition can be downloaded from http://www.3cx.com/phone-system/download-phone-system.html.

# # #

About 3CX

Useful Links:

3CX website - www.3cx.com
3CX Case Studies & Testimonials - http://www.3cx.com/clients/index.html
IP PBX, SIP & VOIP FAQ - http://www.3cx.com/PBX/SIP-faq.html
Nick Galea’s blog - www.nickonit.com

VoIP vulnerabilities increasing, but not exploits

2008-02-01T00:10:00.000-08:00

The threats against VoIP are numerous and seem to be growing, but in 2008 the technology probably won't suffer crippling attacks.

The potential danger is very real. VoIP is susceptible to the many exploits that networks generally are heir to -- denial of service, buffer overflows and more. VoIP PBXs are servers on corporate networks and are only as secure as the networks themselves.

Read more about this here.

3CX Receives INTERNET TELEPHONY® Magazine’s 10th Annual Product of the Year Award

2008-01-09T00:27:00.000-08:00

3CX Phone System for Windows Recognized for Outstanding Innovation

London, UK – 9 January 2008 - 3CX announced today that Technology Marketing Corporation’s (TMC®) INTERNET TELEPHONY magazine (www.itmag.com) has named 3CX Phone System for Windows as a recipient of its 2007 Product of the Year Award. INTERNET TELEPHONY has been the VoIP Authority Since 1998™.

3CX Phone System for Windows is a software-based IP PBX that replaces traditional proprietary hardware PBX. It is entirely SIP-standard based, and therefore interoperates with most popular SIP phones, SIP VoIP Gateways and SIP VoIP providers. It helps businesses give employees mobility, rids them of costly telephone tag and reduces administration and training time by IT staff.

“We are honored to receive this award from TMC’s INTERNET TELEPHONY magazine as the publication is a prestigious VOIP authority. Being recognized by editors from such an important magazine confirms our commitment to delivering an innovative and high quality product,” said Nick Galea, CEO 3CX.

“3CX has proven they are committed to quality and excellence while addressing real needs in the marketplace. INTERNET TELEPHONY is pleased to grant a 2007 Product of the Year Award to 3CX Phone System for Windows”, said Rich Tehrani, TMC President and Editor-in-Chief of INTERNET TELEPHONY magazine. We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from 3CX in the future.”

A full list of Product of the Year winners will be published in the February, 2008 issue of INTERNET TELEPHONY magazine. (www.itmag.com)

For more information about TMC, please visit www.tmcnet.com.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market with its innovative and award-winning 3CX Phone System for Windows, which has been developed for the SMB market. For additional information on 3CX please visit www.3cx.com.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the VoIP Authority since 1998™. Since the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine has a circulation of 225,000 including pass-along readers. For more information, please visit www.itmag.com.

About TMC

Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.

Top 20 VoIP Influencers for 2007

2008-01-07T01:04:00.000-08:00

Owen Linderholm on January 2, 2008

As anyone who follows a communication industry knows, everything is changing all the time. But that is particularly true for VoIP and Internet telephony, especially now that the transition from VoIP-as-telephone-replacement to VoIP-as-enabler-of-business-processes is finally underway.

So here, in no particular order, are the people VoIP-News thinks are responsible for the most change in 2007 — either those who caused the most change directly or those who are influencing change in all kinds of ways — including changes that may not be felt in the market for years.

Jeff Pulver: In many ways, Jeff Pulver is responsible for the huge growth and success of VoIP, and every time someone thinks that he is retiring or becoming less of an influence, back he comes for more. Suffice it to say that founding VON; brokering deals; and turning his attention to applications, Internet video and many other projects are all keeping him a primary VoIP influencer.
Thomas Howe: Thomas Howe is less well known than most on this list, but what he's doing is highly significant. He is at the forefront of implementing the kind of change in businesses that VoIP is enabling. Rather than focusing on the technology side, like so many others in VoIP, he focuses on the business and how to effectively use technology. For example, the new way UPS Inc. uses business systems and VoIP — to see if you are going to be home if a package must be signed for — is all thanks to Thomas Howe.

To read the rest of the influencers, check here.

Meet us at INTERNET TELEPHONY® Conference & EXPO East 2008 in Miami

2007-12-20T05:54:00.001-08:00

3CX to Feature Latest Version of its Phone System for Windows at INTERNET TELEPHONY® Conference & EXPO East 2008 in Miami

Miami, Florida — 20 December 2007 — 3CX today announced it will have the latest version of its IP PBX for Windows, 3CX Phone System, on display at TMC’s INTERNET TELEPHONY® Conference & EXPO East 2008 (booth #327), from January 23 to 25, 2008 at the Miami Beach Convention Center in Miami, Florida (www.itexpo.com).

INTERNET TELEPHONY Conference & EXPO is the world’s largest and best-attended IP Communications trade show. Last year’s East coast event, held in South Florida in January, drew over 7,000 buyers and sellers of IP Communications products and services. The upcoming show in January will be the 17th INTERNET TELEPHONY Conference & EXPO, and TMC projects total attendance to exceed 7,500.

“3CX participation at INTERNET TELEPHONY® Conference & EXPO exemplifies why this show is widely recognized as the #1 venue where service providers, enterprises, government agencies, developers and resellers gather to learn about the benefits inherent in IP Communications products and services,” said Rich Tehrani, TMC President. “The evolution in this industry has been monumental and it still continues to grow. We are proud to have 3CX and 3CX Phone System for Windows as a key part of this year’s program.”

3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is entirely SIP-standard based, and therefore interoperates with most popular SIP phones, SIP VoIP Gateways and SIP VoIP providers. It frees businesses from the shackle of hardware-based proprietary phone systems and is very easy to manage by system administrators as it integrates well with Windows Network infrastructure.

3CX Phone System for Windows won a “Best of Show” Award at Technology Marketing Corporation (TMC®)’s INTERNET TELEPHONY Conference and EXPO West 2007, which took place in September 2007.

“We are excited to be participating as exhibitors at INTERNET TELEPHONY® Conference & EXPO as this is a great opportunity for us to promote our innovative product. We have just launched version 5 of 3CX Phone System for Windows with a set of features that help businesses give employees mobility, rids them of costly telephone tag and reduces administration and training time by IT staff. We look forward to meeting the key players in the industry who will attend the event and to promoting our product to them,” said Nick Galea, CEO 3CX.

Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market with its innovative 3CX Phone System for Windows, which has been developed specifically for the SMB market. For additional information on 3CX please visit www.3cx.com.

About TMC®

Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 1,600 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, VoIP Demo, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an Amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

3CX Proves That Soft Is Better Than Hard - When It Comes To Phone Systems

2007-12-10T07:01:00.000-08:00

3CX’s software-based phone system frees businesses from proprietary hardware with an easy to install, manage and use SIP-based IP PBX

London, UK - 05/12/07 – 3CX has announced the release of version 5 of 3CX Phone System for Windows; the newest version of their award-winning software-based VOIP PBX for Windows which helps businesses give employees mobility, rids them of costly phone tag and reduces administration and training time by IT staff.

3CX Phone System allows businesses to completely break free from the shackle of hardware-based, proprietary phone systems. Built on the open SIP standard, 3CX Phone System interoperates with all popular SIP phones, VOIP Gateways and VOIP providers.

Nick Galea, CEO at 3CX said, “We are excited to deliver version 5 of 3CX Phone System at a time when the market is realizing that proprietary, hardware-based PBXs are becoming obsolete. 3CX IP PBX is a modern software based PBX that evolves the communication of businesses to the 21st century, by delivering mobility, productivity and cost-saving advantages”.

Key advantages of adopting 3CX Phone System:

Increases mobility – allows remote workers and tele-workers to be seamlessly integrated to the company’s phone system
Eliminates expensive telephone tag using the inbuilt Presence feature
Easier phone system administration via a web-based configuration
Vendor independent – significant cost savings by choosing VOIP provider and SIP equipment of choice

“The feedback we have received from clients following the successful deployment of our previous versions in thousands of sites is very positive, and I feel confident that with all the great new features that we have incorporated in this new version, our product will help SMBs get even more advantages out of the migration to a software based PBX in a cost-effective and innovative way”, added Nick Galea.

Key new features of 3CX Phone System v5:

Call recording – easily record calls for monitoring purposes
Phone provisioning – set-up new extensions automatically
Firewall friendly VOIP client with included mini VPN – ideal for remote users
Integrated fax server
G729 codec support
3CX bridges for branch offices
SIP Trunking support

And many other features that make 3CX Phone System easy to install, configure, manage and use; allowing employees to increase mobility and productivity.

Four available editions: Small Business, Pro, Enterprise and Free
3CX Phone System for Windows is available in four editions, all supporting an unlimited number of extensions: The Small Business edition supports up to 8, the Pro edition up to 16 and the Enterprise edition up to 32 simultaneous calls. Pricing is very competitive: Small Business costs €375, the Pro runs at €795 and Enterprise costs €1150.

3CX Phone System Free edition
A Free edition, supporting an unlimited number of extensions, is also available. The main differences with the commercial editions are that it is not possible to buy a support package for the Free edition, it does not offer fax, call queuing, Exchange 2007 support, call pick up and call parking, MWI, presence (to check extension status of other users), remote configuration of extension options, G729 codec support, 3CX Bridges (to connect remote branch offices) and call recording. Not withstanding, the Free edition does more than most commercial PBXs do; it includes an auto attendant and Unified Messaging. The Free edition can be downloaded from http://www.3cx.com/phone-system/download-phone-system.html.

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in German (http://www.3cx.de), Swedish (http://www.3cx.se), Norwegian (http://www.3cx.no), Finnish (http://www.3cx.fi), Dutch (http://www.3cx.nl), Spanish (http://www.3cx.es), French (http://www.3cx.fr), Italian (http://www.3cx.it), Portuguese (http://www.3cx.com.br), Japanese (http://www.3cx.jp), Simplified Chinese (http://www.3cx.cn) and many other languages. 3CX keeps a comprehensive IP PBX, SIP and VOIP FAQ on its website covering all the most common questions on the topic.

Useful Links:
3CX website: http://www.3cx.com
3CX Case Studies & Testimonials - http://www.3cx.com/clients/index.html
3CX Phone System Free, Small Business, Pro and Enterprise editions comparison table - http://www.3cx.com/phone-system/edition-comparison.html
IP PBX, SIP & VOIP FAQ - http://www.3cx.com/PBX/SIP-faq.html
Nick Galea’s blog – http://www.nickonit.com

VOIP to Be Used for Emergency Notifications

2007-11-13T00:59:00.000-08:00

Organizations look to unified communications for efficiency and emergency preparedness:

"It's just another way of trying to get a message out to students. When something bad happens like the Virginia Tech [shooting], you have to try to get to students any way you can," said Steve Stempien, director of information services at Adrian College.

The technology also has more prosaic, albeit important, uses. Admissions counselors at the college intend to use the new Mobile Call Manager as a way to "stay in communication with prospective students," said Stempien.

This and other functionalities are part of a package that ShoreTel is introducing Nov. 12 as it tries to jump on the unified communications bandwagon.
Read the article here.

3CX and InPhonex deliver a complete and reliable VOIP Solution by strategically joining forces

2007-11-08T06:34:00.000-08:00

The partnership offers businesses a fully tested, integrated and easy to use VOIP solution

Nicosia, Cyprus and Florida, USA – November 8, 2007 – 3CX, the international developer of telecommunications software, today announced they have teamed with InPhonex, a leading provider of high quality internet telephony services and infrastructure, for end-users and service providers worldwide. The companies together now supply a fully integrated and highly reliable end-to-end business grade solution using VOIP/ SIP technologies.

Businesses already using 3CX VOIP PBX for Windows can now benefit from InPhonex’s internet telephony services for voice calls as an integrated solution, confident that there are no inconsistencies between the products. "As IP Telephony gains momentum, it is essential for providers to be able to offer a VOIP solution that eliminates deployment challenges, such as reliability and interoperability," said Nick Galea, CEO at 3CX. “3CX’s partnership with InPhonex provides an excellent VOIP solution. Full interoperability testing has been executed, so customers can use our IP PBX with InPhonex internet telephony services knowing that the solution has been tested and that they have full support from both companies”.

"By working with 3CX, we are delivering a cost-effective solution to our customers that incorporates the best voice quality, seamless integration and interoperability into an existing IT environment”, said Todd Hirshorn, President, InPhonex, LLC. “The 3CX Phone System for Windows is a reliable product that is extremely easy to install and manage. The ease of technical configuration and features make the solution perfect for us and provide our business customers a fully integrated telephony solution, including SIP trunking, SIP server, VOIP phone, SIP Phone, VOIP gateway, SIP Proxy”.

The solution allows for a choice of calling plans to best fit each customer’s needs. Each plan includes free calls to other InPhonex subscribers worldwide, prepaid "out of plan" calling with low international rates, and unlimited calling to the destinations they call the most for one flat monthly fee. Every account includes over 20 free features such as voicemail, callerID, call waiting and International call forwarding. This is combined with an award-winning Windows based IP PBX with features that make it easy to install, configure and manage, increasing productivity andenabling businesses to reduce their telecommunication costs and boost their profit margins.

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in German (http://www.3cx.de/), Spanish (http://www.3cx.es), French (http://www.3cx.fr), Italian (http://www.3cx.it), Portuguese (http://www.3cx.com.br), Japanese (http://www.3cx.jp), Simplified Chinese (http://www.3cx.cn) and many other languages.

3CX maintains a very good VOIP and SiP faq in several language, such as in German VOIP and SIP, French, Spanish, Polish, and other languages.
You can also find here information on SIP trunking, VOIP Gateways and other PBX related information.

About InPhonex

Founded in 2003, InPhonex is a leading provider of proven, high quality Internet telephony services and infrastructure for business and consumer end-users and service providers worldwide. InPhonex offers solutions for virtual VoIP companies who want to become independent IP telephone service providers, through the VarPhonex Reseller Program, combing robust network infrastructure and leading edge services with the industry's most customizable private label package.

Headquartered in Miami, Florida USA, InPhonex is a privately held company with technical data centers in Florida and Virginia serving 150 countries. For more information, visit www.inphonex.com and the reseller program at www.varphonex.com.

Mobile and VoIP merge into one

2007-10-31T01:27:00.000-07:00

In a move sure to please many, mobile phone company 3 has released a phone that allows you to make free calls.

The 3 Skypephone, which can operate as a normal 3G phone, lets users also make free Skype calls and send free instant messages to other Skype users anywhere around the world.

"People like using Skype and enjoying free calls on their PC, so why not let Skype free on the mobile and in a way that's really easy to use," 3 CEO, Nigel Dews, said.

"This is simply giving people what they want, and challenging the traditional phone company view that dictates customers get charged for everything they do, with access to VoIP (voice over IP) on the mobile being essentially off limits."

The phone will appeal to those with an addiction to text messaging, allowing more than 10,000 free chat messages and 4,000 minutes of call time between Skype users.

Read more about it here.

Speaking of VOIP, here you can find FAQs in Czech, a great SIP FAQ in Russian and in Italian.

3CX and Portland Europe Partner to Enter Benelux IP Telephony Market

2007-10-17T02:15:00.000-07:00

Headache-free calling with 3CX IP Telephone System

Zoetermeer and Nicosia, 15 October 2007 – Telephone communication happens smoothly, more efficiently and less expensively with 3CX Telephone System for Windows. 3CX Phone System replaces traditional proprietary telephone systems and implements a software-based PBX that supports the open SIP standard, PSTN phones lines and popular VOIP providers. Furthermore, purchase and maintenance of the system is less costly than a proprietary or Linux-based telephone system.

Step-by-step installation dialogs ensure quick installation and easy maintenance. The 3CX Phone System elmininates telephone cabling because it uses the existing computer network.

3CX Telephone System main features:

Complete telephone system, including call transfer, inbound routing and call queues
Much less expensive then a proprietary or Linux-based PBX
Scalable to any number of extensions or lines – without the need for expensive system modules
Adds and Moves of extensions are much easier – no need for patching network points
Web-based configuration and status monitor
Receive voice mails by email (Unified Messaging)
Vendor independent – use popular SIP phones from different vendors

Kim van Brugge, director of Portland Europe said, “With the 3CX solution, we can offer our resellers access to the booming VOIP telephone system market. They can expand their portfolio for existing customers and gain new ones. In the business market, lower costs, flexibility and higher customer satisfaction via a computer-based telephone system are important sales arguments. We expect that 3CX will play an important role in our portfolio.”

Nick Galea, CEO of 3CX Ltd added, “Portland Europe is a prominent Value Added distributor in the Benelux. Their extensive dealer network, as well as, their ability to proactively sell and support our products in the Benelux market make them a perfect distribution partner for 3CX.”

3CX Phone System for Windows is available in three versions: Small Business, Pro and Enterprise. For more information, pricing and downloads, resellers can visit www.portland.nl.

About Portland Europe
Portland Europe is known for quality, easy to use and no-nonsense software. The company was founded in 1997 and was the first software distributor to distribute software electronically in the Benelux. The company has more then 1000 resellers in the Benelux who buy and sell software via the internet. Portland Europe regularly expands its portfolio with well-priced solutions to help companies manage their networks, PC’s and communications. Ease of installation and management are key! Besides 3CX, Portland Europe distributes in the Benelux Alt-N, CA, Centennial, Kaseya, Proofprint, WebSPy and Qbik.

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in Dutch (http://www.3cx.nl/) German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Italian (www.3cx.it), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Simplified Chinese (www.3cx.cn) and many other languages.

3CX maintains a VOIP and SIP FAQ in several languages, which includes information about SIP trunking, SIP proxy, VOIP Gateways SIP server and others. Some of the languages include: VOIP in Swedish, SIP FAQ in Portuguese, in Norwegian, and Danish.

Innovative 3CX IP PBX for Windows now available to Danish resellers via Inter-Data A/S

2007-10-15T02:42:00.000-07:00

3CX VoIP PBX for Windows is easy to install, configure and manage

Silkeborg, DK – 3CX today announced that a distribution agreement between 3CX and Inter-Data A/S has been signed for the Danish market.

“This enables us to bring new and innovative products to the channel. 3CX offers our resellers an excellent opportunity to move into the VoIP market – a market with rich business opportunities, not only on the hardware, but especially on telefonní ústředna software and service offerings” said Rene Rasmussen, CEO Inter-Data A/S.

Chris Martin, Sales Director 3CX, added, “Inter-Data are well poised to provide Danish resellers with a complete end-to-end solution by adding 3CX Phone System to their current server product range and VOIP products, and backed up by the Inter-Data A/S Business Team.”

Just last month, 3CX Phone System for Windows received a “Best of Show” Award at Technology Marketing Corporation (TMC®)’s INTERNET TELEPHONY Conference and EXPO West 2007, in the United States.

Mr. Rasmussen confirmed, “Our ID Business team has tested several different soft VOIP PBX’s, and has without doubt found 3CX Phone System the easiest to work with on sip server, both in terms of initial installation, configuration and management – We are confident that our channel partners for ip telefon will benefit from the innovative 3CX IP PBX for Windows.”

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in Dutch (http://www.3cx.nl/) German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Italian (www.3cx.it), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Simplified Chinese (www.3cx.cn) and many other languages.

3CX maintains a full fledged VOIP and SIP FAQ including facts about SIP trunking, SIP servers, VOIP and SIP phones, VOIP Gateways, and it is present in several languages, such as VOIP in Finnish, a VOIP and SIP FAQ in Dutch, in Hungarian and in Romanian.

About Inter-Data A/S

Inter-Data A/S were founded in 1993, and are specialized in PC manufacturing and value-added distribution. Inter-Data A/S employ 60 highly motivated employees at both the head office in Silkeborg and branch office in Copenhagen. Inter-Data A/S Business department focusing on channel development on innovative products like 3CX, Supermicro, Thin Clients ect.

Inter-Data A/S is distributing a range of leading brands, like Supermicro, Samsung, Synology, Xerox, MSI, iGEL, Kingston, Microsoft, 3CX and many more.

Microsoft Offers Licenses For Fake Windows XP Copies

2007-10-03T05:15:00.000-07:00

In the latest sign that Microsoft (NSDQ: MSFT) expects to support its Windows XP operating system for the foreseeable future, the company on Tuesday introduced a new licensing program designed to let users of fake or pirated copies of the business version of the OS upgrade to fully licensed copies.

Under the plan, called Get Genuine Windows Agreement, software resellers can offer to their business customers a volume licensing contract that will allow them to replace fake or "mislicensed" copies of Windows XP Professional with legitimate versions.

To qualify, users of illegitimate versions of Windows XP Pro must pledge to use only genuine Microsoft software going forward and agree to have their software infrastructure audited. Once they bring undocumented copies of Windows XP Pro into compliance, program participants will have the option of enrolling the software into Microsoft's Software Assurance program -- which offers upgrades and support for an additional fee.

Read the whole article here.

3CX Phone System joins Achab’s portfolio of innovative software solutions

2007-09-19T03:46:00.000-07:00

Achab expands its product range with a new, affordable and intuitive software solution for the SMB market in Italy

Nicosia, Cyprus – 14 September 2007 - Achab, a value-added distributor of software solutions for the Italian market, has announced that it will be expanding its portfolio of products to include 3CX VoIP Phone System for Windows – an IP PBX based on the SIP standard. The partnership with 3CX is part of Achab’s strategy to meet the typical needs of small- and medium-sized businesses, by identifying and distributing innovative software solutions, with a particular focus on Italy’s most dynamic industry segment.

Developing a business implies changing business processes and the technology that supports them. A single, wholly IP-based communications infrastructure is key to ensuring organizational flexibility, meeting needs of flexibility, responding to customers quickly and effectively, supporting a greater number of users, and containing costs. In such a context, VoIP systems play an essential role because of their greater flexibility, reduced costs, and superior functionality – all characteristics that are perfectly integrated in 3CX Phone System for Windows.

3CX Phone System for Windows, is based entirely on the SIP standard and is therefore able to work with the most popular SIP devices, VoIP gateways, and VoIP providers. This VoIP product overcomes the limitations of traditional phone systems by adding advanced features that promote greater productivity and reduce management costs. PBX software such as 3CX Phone System can be implemented and managed by the IT staff directly without the need for special skills or additional tools, resulting in a better return on investment and greater system flexibility.

“3CX Phone System is an innovative, high-quality product that perfectly meets the needs of SMBs. This is why we wanted to add it to our offering. It is an IP PBX that was designed with the needs of SMBs in mind, needs which Achab has always sought to meet with effective, custom-designed products and solutions. 3CX is a highly competitive, cost-effective solution, including a wealth of features, together with extreme ease-of-use. Furthermore, with 3CX, businesses are no longer bound to the manufacturer of the PBX and can choose from among the wide variety of SIP-based telephones and softphones available on the market,” said Andrea Veca, Achab Managing Director. “3CX Phone System completes our portfolio, and we are now able to offer our resellers a full range of solutions that can be used to create a business’ entire communication and information infrastructure, from the PBX to messaging, to the firewall and antivirus system, to network management, SIP trunking, SIP server, SIP proxy and VOIP Gateways.”

“We are highly satisfied with our agreement with Achab, which is a partner that brings a wealth of experience and skill in distribution,” said Nick Galea, founder of 3CX. “Achab is a value-added distributor with deep roots in Italy, one which is able to provide both a complete offering and excellent sales and technical support. We are truly excited about this partnership, which we are certain will be beneficial for both of our companies by uniting the efficacy of 3CX Phone System with Achab’s expertise in taking solutions to the market.”

3CX Phone System benefits
Among the numerous benefits of the 3CX Phone System package, of particular note are its ease-of-use, numerous functions, scalability, significantly lower cost as compared with traditional PBXs, greater ease of installation as compared with traditional proprietary systems, intuitive Web-based management system and the ability to use existing network infrastructures rather than dedicated phone wiring. With 3CX Phone System, users can also answer their own extensions from wherever they happen to be, whether it be someone else’s desk, a conference room, or even at home.

3CX will be presented to the press during a press lunch scheduled for 14 September and to resellers during Achab’s “Giro d’Italia delle Novità” five-city tour of Italian SMBs from 17-21 September. “Giro d’Italia delle Novità”, begins in Milan on 17 September, with the final stop being in Bologna on 21 September. The tour will also stop in Turin, Padua and Rome on 18, 19 and 20 September, respectively. During this five-day tour, Achab will be presenting its many new and existing products, including the new 3CX Phone System. For information and enrolment in “Giro d’Italia delle Novità”: www.achab.it/giroditalia.

About Achab (www.achab.it)
Achab distributes application software for small and medium-sized enterprises which aims at reducing costs and at taking full advantage of the opportunities offered by the Internet and by information technology. As soon as it identifies a problem or a need, Achab finds the right solution, either looking for it on the market or developing it internally. Thanks to its widespread network of more than two thousand retailers, Achab brings the advantages of the products it offers to end users who can enjoy a complete service made up of installation, assistance, maintenance and training. Communications with its distribution channel, that is a support and a source of inspiration for Achab, take place through the website that has always been a point of excellence for the company. Established in 1994, Achab is located in Milan and employs about 15 people.

About 3CX
3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. It maintains a global presence with offices in 6 countries and localized information available in German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Traditional Chinese (www.3cx.hk), Simplified Chinese (www.3cx.cn), Vietnamese (www.3cx.vn) and Korean (www.3cx.co.kr). Furthermore a localized website is maintained for all major countries: www.3cx.it, www.3cx.nl, www.3cx.ru, www.3cx.pl, www.3cx.ae, www.3cx.gr, www.3cx.cz, www.3cx.dk, www.3cx.fi, www.3cx.hu, www.3cx.jp, www.3cx.com.tr, www.3cx.no, www.3cx.ro, www.3cx.com.my and www.3cx.se.

3CX maintains a VOIP and SIP FAQ in several languages, including: a VOIP FAQ in Greek, in Japanese language, a SIP FAQ in Korean, in Chinese, Hong Kong, etc.

IP-PBXs: What to Look for in a Bestof- Breed Solution

2007-07-27T00:18:00.000-07:00

Legacy PBXs Foil Enterprise Attempts to Reduce OpEx

Until recently, legacy PBX vendors based their legacy product on proprietary extensions, locking enterprises in for peripherals and added features/ capabilities, and charging excessively in the bargain.

Many legacy PBXs were available in a fragmented market. Enterprise integration and maintenance was difficult and costly. Each legacy product had its own quirks and eccentricities that required attention. This situation was troublesome to enterprises trying to reduce their operational expenses (OpEx).

Vendors commit to interoperability, freeing enterprises to choose from options

With SIP becoming the de-facto standard protocol for interoperable IP telephony equipment, no longer must the enterprise fall hostage to a single PBX vendor. In contrast to yesteryear, vendors are now committed to interoperability. Enterprises are therefore now free to choose a standards-based, best-of-breed solution. Enterprises can mix and match IP PBX software, media gateways, PC hardware platforms, applications (voicemail, unified messaging [Microsoft entering the Unified Messaging and Unified Communications world marks a turning point], IVR, recording, billing, etc.) and IP phones from different leading vendors. Enterprises can now choose - from multiple options - the best of each component's breed in the solution. An IP phone can be taken from one shelf, IP software from another, a messaging platform can be selected from a third vendor and a media gateway chosen from a fourth. The enterprise can deploy the four best-of-breed products together and they'll all interoperate successfully. Interoperability is probably the most significant factor to look for in bestof- breed solutions.

For a good FAQ on VOIP and SIP check here.

Read the whole article at this page.

3CX Phone System Provides Economical Enterprise Telephony on Windows

2007-06-27T04:23:00.000-07:00

3CX frees the Enterprise PBX from proprietary hardware, dramatically reducing the cost of Enterprise telephony

Miami, Florida – 26 June 2007 – 3CX today released the Enterprise edition of its new product 3CX Phone System, a Windows-based IP PBX that completely replaces a proprietary PABX. 3CX Phone System is based on the open SIP standard and interoperates with a wide range of popular SIP phones, VOIP Gateways and SIP-based providers. The Enterprise edition of 3CX Phone System implements enterprise telephony features such as Call Queuing and Exchange 2007 integration. It has been independently tested and certified for Microsoft Windows 2003.

The Call Queuing feature allows companies to hold callers in a queue, whilst agents answer calls. Agents are able to login and logout to queues from Windows seeing the exact number of callers in the queue.

The Exchange 2007 integration feature allows 3CX Phone System to use the Unified Messaging Server in Exchange Server 2007 as the voice mail server. This way, users can connect to their Exchange Server to listen to their calendar, have Exchange read out mails and receive their voice mail in their email inbox.

“The release of 3CX Phone System Enterprise edition is set to accelerate the massive change occurring in the Enterprise Telephony market space. With 3CX Phone System Enterprise Edition, advanced features such as Call Queuing can now be obtained for a fraction of the price of traditional Enterprise PBXs. What’s more, advanced features such as integration with Microsoft Exchange Server 2007 unified messaging are not even available on today’s proprietary PBXs,” said Nick Galea, 3CX CEO.

3CX maintains a VOIP and SIP FAQ in several languages, including: a VOIP FAQ in Greek, in Japanese language, a SIP FAQ in Korean, in Chinese, Hong Kong, etc.
To read the whole article, click here.

3CX Phone System becomes Windows Server 2003 certified

2007-06-08T05:51:00.000-07:00

3CX passes Microsoft’s rigorous quality standards and demonstrates enterprise readiness

London, UK – 08 June 2007 – 3CX today announced that 3CX Phone System has earned the Windows Server 2003 certification from Microsoft Corp through VeriTest, the testing service of Lionbridge.

“3CX Phone System has proven that it is enterprise ready by passing this test,” said Nick Galea, 3CX CEO. “The future of the phone system is software-based. IP phone systems will have to be certified for the operating systems they run on. I am extremely proud that 3CX Phone System has earned the prestigious Windows 2003 certified logo.”

“3CX Phone System has passed the Windows Server 2003 certification, which established an unprecedented technical standard to identify applications that are secure and manageable,” said Steve Nemzer, Vice President, Global Development and Testing Solutions at Lionbridge. “Using procedures we co-developed with Microsoft, the product has been shown to withstand a series of precise testing and are now qualified to use the “Certified for Microsoft Windows Server 2003” logo. Customers can be certain that 3CX Phone System will run reliably on the Microsoft Windows Server 2003 platform”

The full certification results earned by 3CX Phone System may be viewed in the Lionbridge Catalog of Certified Server Applications at http://cert.veritest.com/CfWreports/server/

About 3CX Phone System
3CX Phone System for Windows is an IP PBX that completely replaces a proprietary PBX, supports standard SIP soft/hard phones, VOIP service providers and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VOIP service provider. Its web based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to hot desk simply by taking their phone.

About 3CX
3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. It maintains a global presence with localized information available in German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Traditional Chinese (www.3cx.hk), Simplified Chinese (www.3cx.cn), Vietnamese (www.3cx.vn) and Korean (www.3cx.co.kr). Furthermore a localized website is maintained for all major countries: www.3cx.it, www.3cx.nl, www.3cx.ru, www.3cx.pl, www.3cx.ae, www.3cx.gr, www.3cx.cz, www.3cx.dk, www.3cx.fi, www.3cx.hu, www.3cx.jp, www.3cx.com.tr, www.3cx.no, www.3cx.ro, www.3cx.com.my and www.3cx.se.

PCI compliance guide published

2007-05-30T03:50:00.000-07:00

London, UK – May 30, 2007 – Businesses that rely on payment by credit cards are required to comply with the PCI security standards by September 2007. Non compliance could result in loss of merchant account, severe fines and lawsuits. In view of these new regulations, Acunetix has published a PCI Compliance Guide to help companies understand the concept behind the Payment Card Industry as well as documenting the steps needed to reach compliance.

What is PCI compliance?

PCI Compliance is a structured security checklist which aims at securing financial data, and helps to distinguish the secure and reliable businesses from the risky ones. The Payment Card Industry Data Security Standard was created in a joint effort by the major credit card companies: American Express, Visa, MasterCard and Discover to monitor and develop the PCI standard. Consumers who use credit/debit cards online to purchase products or services risk suffering financial losses when businesses process their transactions through systems which are not secure. The PCI standard aims to stop the cause of online financial and identity theft from its source by ensuring the systems which process and store customer details are secure.

For more info, read the whole article here.

3CX and Patton Team Up to Offer Flexible, Windows-Based VoIP for Small Offices

2007-05-18T06:20:00.001-07:00

Certified interoperability between 3CX’s free software PBX for Windows and Patton’s SmartNode VoIP gateways offers a cost-saving, VoIP solution for small offices that leverages existing computer, phone, and fax equipment.

Nicosia, Cyprus and Gaithersburg, Maryland – 15 May 2007: 3CX — developer of the software-based Private Branch Exchange (PBX) for Windows — and Patton Electronics Company— the industry leader in business-class network access, connectivity and VoIP equipment — announced today a strategic technology partnership that pairs 3CX’s free software-based IP-PBX for Windows with Patton’s SmartNode™ VoIP gateways.

3CX recently completed successful interoperability testing between their SIP-based PBX and Patton’s SmartNode VoIP equipment.

The certified interoperability means small offices can immediately realize the cost-saving benefits of VoIP (such as free calling and consolidated operations). Businesses can implement a cost-saving, feature-rich voice and data-communications system, built on state-of-the-art VoIP technology that preserves investments in legacy equipment. The 3CX-Patton cooperation enables a gradual transition to VoIP that avoids the expense and risk of a wholesale migration.

"We are very pleased to cooperate with such an industry leader as Patton,” said Nick Galea, CEO of 3CX. “SmartNode VOIP Gateways are well-known for their stability and powerful features. Our cooperation multiplies the value we can deliver to our mutual customers. Anyone who buys Patton and 3CX solutions can rest assured the products work well together and are fully supported."

SmartNode gateways provide all the traditional telephony interfaces (PRI, BRI, FXS, FXO, T1, E1, etc.) in addition to standard Ethernet. Customers can use those interfaces to interconnect the Windows computer running 3CX PBX software with installed POTS and ISDN phone and fax equipment. New hardware and software SIP-phones can also be incorporated in the fully-integrated VoIP, voice and data network. SmartNode also provides connections to the traditional Public Switched Telephone Network (PSTN) for fallback and local-number dialed access.

“We are honored to be working shoulder-to-shoulder with such an industry front-runner as 3CX,” said Bobby Patton, President of Patton Electronics. “It’s a collaboration of innovation.”

Both companies are distinguished by ground-breaking firsts. 3CX is first to market with a free software-based IP-PBX for the Windows operating system. Patton’s SmartNode brand has launched such innovations as VoIP-over-VPN with encrypted voice, and a low-cost, high-performance PRI VoIP gateway with Dual Gig Ethernet ports.

"Interoperability is the word in today’s converging networks," said Marco Liechti, VoIP Product Line Manager at Patton. “No business can risk an untested, non-standard system. We are very pleased 3CX has chosen SmartNode for their certification program. SmartNode VoIP equipment has reputation as the industry’s most interoperable. We’ve been supporting the SIP standard for years."

For hi-resolution images of SmartNode VoIP equipment, go to Patton's media resources page and click on VoIP.

About Patton

Patton manufactures communications equipment for carrier, enterprise, and industrial networks worldwide. Incorporated in 1984, Patton’s catalog of more than 1000 products includes the SIPxNano™ ultra-miniature IP-PBX, SmartNode™ and SmartLink™ VoIP solutions; ForeFront™ multi-service access infrastructure solutions (T1/E1, G.SHDSL, xDSL, dial-up); IPLink™ CPE solutions (WAN routers, modems, remote access servers, NTUs, CSU/DSUs); CopperLink™ Ethernet Extenders; EtherBITS™ device servers; EnviroNET™ industrial-networking equipment, network-connectivity Micro-Products (interface-converters, etc.), and more.

About 3CX

3CX offers a fully featured FREE IP PBX with no time outs that is supported via the 3CX forums. Take the product tour at http://www.3cx.com/phone-system/product-tour.html. 3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. 3CX maintains a global presence by maintaining a localized website for all major countries with information available in German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Traditional Chinese (www.3cx.hk), Simplified Chinese (www.3cx.cn), Vietnamese (www.3cx.vn) and Korean (www.3cx.co.kr).

For more information contact Tamara Borg (tamara@3cx.com)

3CX Ltd.

Engomi Business Center

1, 28th October Street

2414 Nicosia, Cyprus

Tel: +357 22461392

Website: http://www.3cx.com.

All product and company names herein may be trademarks of their respective owners.

3CX keeps a VOIP and SIP FAQ in several languages, which includes information about SIP trunking, SIP proxy, VOIP Gateways and others. Some of the languages include: VOIP in Swedish, SIP FAQ in Portuguese, in Norwegian, and Danish.

3CX launches new IP PBX for Windows: 3CX Phone System

2007-05-09T23:09:00.000-07:00

3CX frees office phone systems from proprietary hardware and protocols and transforms them to a manageable server application

London, UK – 9 May 2007 – 3CX today released its commercial edition of 3CX Phone System, a new Windows-based IP PBX that completely replaces a proprietary PABX. Based on the open SIP standard, it interoperates with a wide range of popular soft phones and hardware phones. Since it supports SIP, it is possible to interface with all SIP-based providers and gateways and connect to standard PSTN lines and/or hosted VOIP lines.

“The release of 3CX Phone System is significant because we have freed the IP PBX from dedicated hardware and proprietary protocols. Now an office phone system can run as a server application on Windows and can be more scalable and more manageable," said Nick Galea, 3CX CEO.

"The move to IP-based phone systems has been in progress for some time. But often it still involves proprietary hardware - a black box. Solutions from AVAYA, Cisco and even Microsoft’s Promised Response Point are all linked to a proprietary piece of hardware. In the case of AVAYA and CISCO it even involves a proprietary protocol and proprietary phones. 3CX Phone System delivers a truly open system that runs on any machine using Windows and interoperates with all popular SIP phones, gateways and providers. Furthermore, it doesn’t tie you to Linux," continued Nick Galea.

View Nick’s introduction to the product on Youtube at http://www.youtube.com/watch?v=K7kYNvM0WzU.

Key features of 3CX Phone System:

· Complete phone system - provides call switching, routing & queuing

· Eliminates phone wiring & patching of extensions to a particular network point

· Makes teleworking easy because employees can answer extension from home

· Purchase cost dramatically lower than a traditional hardware PBX

· Scalable - Unlimited extensions and phone lines. No proprietary expansion modules needed!

· Web-based configuration & status indication - Easy phone system management!

· Unified messaging - Receive voice mail via e-mail

· Auto attendant (e.g. 1 for sales, 2 for support etc.)

· Reduces long distance and inter office call costs using VOIP providers.

Three available editions: Small Business, Pro and Free

3CX phone System for Windows is available in 3 editions: The Small Business Edition supports up to 25 extensions, whilst the Pro edition supports an unlimited number of extensions. Pricing is competitive: Small Business costs $350 and Pro runs at $895.

3CX Phone System Free edition

A free edition, supporting an unlimited number of extensions, is also available. The main difference with Pro and Small Business phone system is that it’s not possible to buy a support package for the free edition, nor does it include the advanced features of 3CX Call Assistant. Not withstanding, the Free Edition does more than most commercial PBXs do; including an auto attendant, voice mail and even user-to-user support via the 3CX moderated product forums at http://www.3cx.com/forums/. The free edition can be downloaded from http://www.3cx.com/ip-pbx/index.html.

About 3CX

3CX is a privately held company with a management team backed by years of experience in developing and selling network infrastructure software. It maintains a global presence with localized information available in German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Traditional Chinese (www.3cx.hk), Simplified Chinese (www.3cx.cn), Vietnamese (www.3cx.vn) and Korean (www.3cx.co.kr). Furthermore a localized website is maintained for all major countries: www.3cx.it, www.3cx.nl, www.3cx.ru, www.3cx.pl, www.3cx.ae, www.3cx.gr, www.3cx.cz, www.3cx.dk, www.3cx.fi, www.3cx.hu, www.3cx.jp, www.3cx.com.tr, www.3cx.no, www.3cx.ro, www.3cx.com.my and www.3cx.se.

3CX maintains a strong VOIP and SIP FAQ including facts about SIP trunking, SIP servers, VOIP and SIP phones, VOIP Gateways, and it is present in several languages, such as VOIP in Finnish, a VOIP and SIP FAQ in Dutch, in Hungarian and in Romanian.

For more information contact Tamara Borg (tamara@3cx.com)

3CX Ltd.
Palladia Stockley Park
8 The Square, Stockley Park
Heathrow, UB11 1FW
UK

Tel: +44 (0) 845 869 5215
Fax: +44 (0) 845 869 5215

Website: http://www.3cx.com.

All product and company names herein may be trademarks of their respective owners.